马德里格兰大道雅乐轩酒店(Aloft Madrid Gran Via)

设施： 酒店可能是由老建筑改造而成，所以房间整体偏小。建议选择能看到街景的房间，采光和视野都会更好；如果是朝内的房间，加上灯光偏暖偏暗，可能会感觉有些压抑。 卫生： 房间非常干净，每天都会认真打扫，入住期间一直保持得很好。 环境： 地理位置非常方便，就在 Gran Vía 附近，去各个景点都很方便。周边餐厅、咖啡店和超市基本步行 10 分钟以内都能到达。唯一美中不足的是，晚上偶尔会有警车拉着警笛经过楼下，如果睡眠比较浅，可能会受到一点影响。 服务： 服务必须给满分！第一天入住时，我对分配的房间不是很满意，前台的一位小哥非常耐心，亲自带我看了几间空房，并立刻帮我重新办理了入住。整个过程都非常热情、专业，而且完全没有表现出任何不耐烦。如果满分是 100 分，我愿意给他 120 分！ 他的服务让这次入住体验提升了一个档次，真的非常感谢！ Facilities: The hotel appears to be converted from an older building, so the rooms are on the smaller side. I would recommend choosing a room with a street view, as it feels much brighter and more spacious. Interior-facing rooms can feel a little enclosed, especially because the lighting is quite warm and dim. Cleanliness: The room was spotless, and housekeeping did an excellent job every day. Everything was consistently clean throughout my stay. Location: The location is excellent, just a short walk from Gran Vía. Restaurants, cafés, supermarkets, and major attractions are all within a 10-minute walk. The only minor downside is that police cars occasionally pass by with their sirens on at night, which may disturb light sleepers. Service: The service deserves full marks! On my first day, I wasn’t completely happy with my assigned room. One of the reception staff kindly took the time to show me several available rooms and immediately arranged a room change for me. He was incredibly friendly, patient, and professional throughout the whole process. If the full score is 100, I’d happily give him 120! His outstanding service truly made my stay even better. Thank you so much!