Fantastic Hotel and Restaurant - Room, food and service were great. Tom and Clara were particularly helpful and the wonderful service made our stay
5.0分
其他
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I am moving to Ledbury soon and decided to try out some places. The Seven Stars was a charming place, I walked in and was greeted by polite staff. I wanted to order lunch and was asked where I would like to sit and settled inside. I was immediately brought a large jug of iced water without asking, a very lovely gesture. I was comfortable and not rushed to order. I ordered Avocado, salmon with prawns and a very tasty sauce. The toasted bread was crispy and delicious. I also had Earl Grey tea which came with the tea bag in a packet in a little container. That was a nice touch too as I new it was fresh. I thoroughly recommend The Severn Stars. Later I had booked into The Feather Hotel for an Afternoon Tea, I will not go back to the Feathers again. Thank you to THE SEVEN STARS Excellent. I will return.
5.0分
其他
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We stayed for 4 nights at the Seven Stars and cannot fault it. The room was very spacious, bed extremely comfortable and the room had everything we needed. The restaurant, bar nibbles or just a drink in the bar were all excellent. Staff were very friendly and super helpful. I can definitely recommend.
5.0分
家庭亲子
The guy that is running it was very welcoming and helpful - definitely recommend
5.0分
其他
Quirky room, well appointed,cobwebs numerous few personal hairs in bath
5.0分
情侣出游
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Seven Stars is a quirky old building oozing charm with its old beams and wonky floors. The staff were friendly, the food was delicious and it is located in the heart of Ledbury. Whilst there was not a dedicated parking area, the public car park is just a couple of minutes walk from the hotel. Parking is free there between 6 pm and 8 am.
5.0分
其他
Great food and nice rooms, I’d definitely stay again.
2.0分
其他
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Not sure how it has 4 stars
I booked this stay as a treat for parents - the room was pricier than our normal budget but thought would be nice as a treat given great reviews. However I would not stay here again or recommend the room:
1. 1 biscuit, 2 water provided for 3 people - however upon asking the correct number provided.
2. The bedroom was nicely decorated (although harsh white table lights). However it was a sweat box at night with no ac. There were two windows to open but this did not cool down the room at night.
3. The windows when shut do not drown out the sound of the bell tower opposite - ringing every hour in the hour throughout the night (waking us up), drunk people on the street, or the noisy morning traffic.
4. The bath/shower is not accessible - neither my mum or dad (active/ able bodied but less flexible than past) unable to get into the bath due to the large tiles between the floor and bath (see image). For £120 a night not being able to use the wash facility, being in an intolerably hot room and being woken up throughout the night was not what I expected.
Moreover, we ate at the restaurant the night before. My mum ordered ribs and was served ribs tips - the breastbone with cartiledge. A check back was given at the end and the waitress said we should have said earlier - looking at the meat left it was clear there was lots of cartiledge strips and she agreed ribs should not be like that. She gave a credit for half the meal.
3.0分
其他
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Great service let down by no hot water
Service excellent and staff very friendly and accommodating.
Only 3 stars as outside room was noisy in night and no hot water. So unable to wash and have a shower. Informed in morning but only a cleaner about.
接待我们的员工态度恶劣，非常粗鲁。我之前发邮件预订了早餐（需要提前预订），结果却没吃到。卧室地板倾斜得厉害，穿着袜子或光脚走很危险。房间也很吵。
这根本不是一家酒店，它就是个带房间的沿街酒吧！这家所谓的“酒店”完全不符合酒店的标准！！！！！！
Fantastic Hotel and Restaurant - Room, food and service were great. Tom and Clara were particularly helpful and the wonderful service made our stay
I am moving to Ledbury soon and decided to try out some places. The Seven Stars was a charming place, I walked in and was greeted by polite staff. I wanted to order lunch and was asked where I would like to sit and settled inside. I was immediately brought a large jug of iced water without asking, a very lovely gesture. I was comfortable and not rushed to order. I ordered Avocado, salmon with prawns and a very tasty sauce. The toasted bread was crispy and delicious. I also had Earl Grey tea which came with the tea bag in a packet in a little container. That was a nice touch too as I new it was fresh. I thoroughly recommend The Severn Stars. Later I had booked into The Feather Hotel for an Afternoon Tea, I will not go back to the Feathers again. Thank you to THE SEVEN STARS Excellent. I will return.
We stayed for 4 nights at the Seven Stars and cannot fault it. The room was very spacious, bed extremely comfortable and the room had everything we needed. The restaurant, bar nibbles or just a drink in the bar were all excellent. Staff were very friendly and super helpful. I can definitely recommend.
The guy that is running it was very welcoming and helpful - definitely recommend
Quirky room, well appointed,cobwebs numerous few personal hairs in bath
Seven Stars is a quirky old building oozing charm with its old beams and wonky floors. The staff were friendly, the food was delicious and it is located in the heart of Ledbury. Whilst there was not a dedicated parking area, the public car park is just a couple of minutes walk from the hotel. Parking is free there between 6 pm and 8 am.
Great food and nice rooms, I’d definitely stay again.
Not sure how it has 4 stars
I booked this stay as a treat for parents - the room was pricier than our normal budget but thought would be nice as a treat given great reviews. However I would not stay here again or recommend the room:
1. 1 biscuit, 2 water provided for 3 people - however upon asking the correct number provided.
2. The bedroom was nicely decorated (although harsh white table lights). However it was a sweat box at night with no ac. There were two windows to open but this did not cool down the room at night.
3. The windows when shut do not drown out the sound of the bell tower opposite - ringing every hour in the hour throughout the night (waking us up), drunk people on the street, or the noisy morning traffic.
4. The bath/shower is not accessible - neither my mum or dad (active/ able bodied but less flexible than past) unable to get into the bath due to the large tiles between the floor and bath (see image). For £120 a night not being able to use the wash facility, being in an intolerably hot room and being woken up throughout the night was not what I expected.
Moreover, we ate at the restaurant the night before. My mum ordered ribs and was served ribs tips - the breastbone with cartiledge. A check back was given at the end and the waitress said we should have said earlier - looking at the meat left it was clear there was lots of cartiledge strips and she agreed ribs should not be like that. She gave a credit for half the meal.
Great service let down by no hot water
Service excellent and staff very friendly and accommodating.
Only 3 stars as outside room was noisy in night and no hot water. So unable to wash and have a shower. Informed in morning but only a cleaner about.