酒店回复: Thank you very much for staying with us and for sharing your wonderful review.We are truly delighted to hear that you found our location convenient, the room clean and well organized, and the surrounding atmosphere enjoyable for shopping and strolling. Your kind words mean a great deal to us.At the same time, we sincerely apologize for the mistake at check-in regarding the room type. Although you had reserved a standard room, we regret that you were initially assigned a smaller room. We appreciate your understanding, and we are glad that we were able to apologize properly and arrange a room change the following morning. We are also pleased that you accepted the meal as a gesture of our apology.While our hotel is relatively compact, we are happy to know that you enjoyed the variety of restaurants available and were able to savor different kinds of cuisine during your stay.We truly appreciate your generous feedback and would be honored to welcome you again on your next visit.

酒店回复: 尊敬的宾客 非常感谢您入住吉祥寺东急卓越酒店。 我们很高兴您对我们便利的地理位置和附近众多餐厅的赞赏。 然而，对于因洗衣机不足以及床铺布置不当给您及幼儿入住期间带来的不便，我们深表歉意。 我们认真对待您的宝贵反馈，并将根据这些反馈改进我们的服务，尤其是更好地服务带幼儿的家庭。 再次感谢您分享您的评论，我们希望未来能再次欢迎您和您的家人光临。 接待处

酒店回复: Dear GuestThank you very much for staying with us.We are delighted to hear that you were satisfied with the cleanliness of the room and the variety of our breakfast, and that your child especially enjoyed the stay.We also sincerely appreciate your kind words regarding our staff.Your child’s comment about wanting to stay with us again is the greatest encouragement for us.We look forward to welcoming you back when you next visit Musashino.ReceptionKichijoji Excel Hotel Tokyu

酒店回复: Dear GuestThank you very much for staying with us and for taking the time to share your thoughtful feedback.We are delighted to hear that you enjoyed the convenience of our location near Kichijoji Station, with easy access to shopping streets and a wide range of dining options.It’s also wonderful to know that you appreciated the unique atmosphere of the local residential area, which offers guests an authentic glimpse into everyday life in Tokyo.We truly appreciate your kind words and look forward to welcoming you again in the future.Reception

酒店回复: Dear GuestThank you very much for choosing to stay with us, and for taking the time to share such an enthusiastic and detailed review.We are truly delighted to hear that your stay exceeded expectations in so many aspects—from the spacious room and clean facilities to the comfortable sleep environment, convenient location, and attentive front desk service.Your kind words are incredibly encouraging and deeply appreciated by our entire team.We will continue striving to provide a stay that is both comfortable and memorable, and we would be honored to welcome you back on your next visit to the city.We look forward to seeing you again soon!Reception

酒店回复: Thank you very much for staying at Kichijoji Excel Hotel Tokyu and for sharing your thoughtful feedback.We are delighted to hear that you were satisfied with our convenient location, the surrounding dining and shopping options, and the courteous service provided by our staff.At the same time, we sincerely apologize for the noise you experienced from the neighboring room.Your comments are very valuable to us, and we will carefully consider them as we work to improve the comfort of our guest rooms.We will continue striving to provide a more pleasant and comfortable stay for all our guests.We truly look forward to welcoming you again in the future.Reception

酒店回复: Dear Guest,Thank you very much for staying with us and for your detailed review.We are delighted to hear that you were satisfied with our convenient location, the cleanliness and organization of the rooms, and the nearby facilities.We apologize for any inconvenience caused by the lack of bottled water in the room, and we will take your feedback into consideration for future improvements.We are also pleased that you enjoyed the women's skincare products, as well as the breakfast menu.It is wonderful to know that our location, with its proximity to various shopping and dining options, added to your positive experience.We sincerely look forward to welcoming you back on your next visit and will continue working to enhance our services based on your valuable feedback.Thank you once again, and we hope to see you soon.Kichijoji Excel Hotel Tokyu　Reception

酒店回复: Thank you very much for staying at Kichijoji Excel Hotel Tokyu and for sharing your detailed feedback.We are delighted to hear your kind comments regarding the room size, cleanliness, comfortable mattress, convenient location in central Kichijoji, and the overall value of our services.At the same time, we appreciate your suggestion regarding the room lighting.We will take your feedback sincerely into consideration as we continue to improve our facilities.We will keep striving to provide an even more comfortable and pleasant stay for all our guests.We truly look forward to welcoming you again on your next visit.Reception

酒店回复: Dear　GuestThank you very much for staying with us and for taking the time to share such a kind and thoughtful review.We are truly grateful for your compliments regarding our facilities, cleanliness, service, and the surrounding environment.It brings us great joy to hear that you had a comfortable stay and found our location convenient for both shopping and sightseeing.Our hotel is situated near the Kichijoji shopping district and adjacent to shopping centers, with easy access to the subway station just a 7–8 minute walk away. We are delighted that this contributed to the convenience and ease of your travels.We will continue striving to provide attentive service and a pleasant stay for all our guests.We sincerely look forward to welcoming you again on your next visit to Kichijoji.Kichijoji Excel Hotel Tokyu　Reception

酒店回复: 尊敬的宾客，非常感谢您入住本酒店。 我们很高兴得知您在我们酒店度过了愉快的时光，并使用了我们的健身房并享用了早餐。 我们很高兴得知您入住愉快，并且意外地在您入住的楼层发现了健身房。 我们将继续努力，在未来提供更令人满意的自助早餐。 期待您的再次光临。 住宿