酒店回复: Dear Valued Guest,Thank you sincerely for choosing Anantara Lawana Koh Samui and for sharing such thoughtful feedback following your tenth visit to the island. We are truly delighted to know that you felt at home with us and that Khun Khai, Khun Pla, and our restaurant team made your stay memorable through their genuine warmth and hospitality.It is wonderful to hear that you enjoyed our beach, the serenity of our location, and the overall atmosphere that made you feel comfortable and relaxed.We also appreciate your constructive comments regarding the outdoor breakfast area. Please rest assured that our team has already reviewed this matter to ensure the setup remains pleasant and free of any inconvenience.We sincerely value your kind words and your recommendation means a great deal to us. We look forward to welcoming you back for another relaxing and enjoyable stay at Anantara Lawana Koh Samui.Warm regards,Frederic KoldeGeneral Manager
酒店回复: Dear Valued Guest,Thank you very much for sharing such a wonderful review and for taking the time to describe your experience in such detail. It truly means a lot to us to know that you and your family enjoyed every aspect of your stay — from our turndown touches and beach activities to the breakfast and restaurants.We are delighted that your daughter had such a memorable time and that you appreciated the thoughtful service from our team. It’s also lovely to hear that you explored our neighboring restaurants and enjoyed the stylish atmosphere of the island.We look forward to welcoming you and your family back to Anantara Lawana for another relaxing stay in beautiful Koh Samui.Warm regards,Frederic KoldeGeneral Manager
酒店回复: Dear Guest,Thank you so much for your wonderful feedback and for awarding us full marks across all categories. 🌟 We are delighted to know you enjoyed our facilities, the cleanliness, and the peaceful environment. It is also wonderful to hear that our team’s service and care made you feel safe and well looked after.We truly appreciate your kind words about our dining experiences at Cay and Tree Tops, as well as at the Singing Bird Lounge. Your compliments mean a lot to our team, and we will be sure to share them—especially with Aye and our colleagues who looked after you with such warmth.It was our great pleasure to host you at Anantara Lawana Koh Samui, and we sincerely look forward to welcoming you back for another memorable stay. 🌴✨Warm regards,Frederic KoldeGeneral Manager
酒店回复: Dear Guest,Thank you for your kind review and beautiful photos. We are delighted you enjoyed the Thai-style atmosphere, the suite’s pool, and that your daughter had such a wonderful time. We look forward to welcoming you back soon.Warm regards,Frederic KoldeGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your feedback. I’m glad you and your family enjoyed the clean pool and had fun together. I’m sorry to hear that breakfast and activities did not fully meet your expectations. In addition to the buffet, we also offer an à la carte menu with a wide variety of freshly prepared dishes that can be ordered as many times as you wish — including all egg dishes served directly to your table, which we believe reflects our luxury breakfast experience.We also provide a daily activity calendar featuring complimentary experiences for our guests, available via a QR code in the room. We hope you will have the chance to explore these on your next visit.Best regards,Frederic KoldeGeneral Manager
酒店回复: Thank you very much for sharing your experience following your recent stay with us.We are truly delighted to read that your time at our resort left such a strong impression—from the authentic Thai atmosphere and thoughtful island-inspired touches to the beachfront breakfast and convenient location. Your kind mention of the lemonade service, the beachfront setting, and even the American coffee and rice noodles is deeply appreciated. It is always a pleasure to know our small details helped create memorable moments.We also thank you for recognizing the uniqueness of our property compared to other stays during your visit to Samui. Your comparison is both flattering and motivating for our team.Regarding the language note, we appreciate your feedback. While our team is always eager to assist with warm hospitality, we understand that stronger multilingual support—particularly in Mandarin—could enhance the experience further, and this is something we continue to work on.We hope to have the pleasure of welcoming you back again soon for another exceptional stay.Warm regards,Alexander M WillmannResort Manager
位置距离查文海滩中心比较近，打车只要7分钟，走过去不太可能。有私人海滩，各方面服务也非常不错，建设房设施齐全，适合躺平式度假的酒店
第十次来苏梅岛了，只想说为什么没有早点儿入住安纳塔拉？！首先服务真的非常好，让我们有种宾至如归的感觉，特别感谢沙滩服务的Khai还有餐厅的Pla，他们发自内心的热情服务让我们在这里的每一天都非常开心；其次是沙滩，我们来之前最担心的部分，总体来说会有一些扎脚，但真的没有那么糟糕，而且相比不远的渣文沙滩要干净清静很多，而且有很多礁石特别适合浮潜，意外的惊喜！最后是酒店的环境，入住第二天的房间清洁真的是住这么多酒店收拾得最整洁的一次，让我这个强迫症患者感到无比舒适！安纳塔拉离Central不远，打toto车一家三口200泰珠十分钟就到了，但这里更安静更私密，美中不足的就是门口没有超市，最近的711要走路15分钟，室外的早餐桌会有虫子，希望能注意清理。总体来说推荐入住安纳塔拉，之后再去苏梅岛我也还会选择这里。
很高兴能这么早办理入住。这让我得到了充分休息，非常感谢。尽管我的住宿时间很短，但我很喜欢房间和度假村的位置。设施看起来都很不错，服务人员面带微笑，乐于助人。
唯一不足的是早餐质量低于标准。自助餐的布置和点菜菜品的呈现都有很多需要改进的地方。
整个入住体验都很棒，第一天入住的时候在房间提供了水果小点还有两个椰子，夜床服务也很特别，整个服务很贴心。完全在酒店躺平也没有任何问题，酒店住客可以免费kayaking或者浆板一小时，划到隔壁小岛上玩或者在海里玩都很好，酒店区域的海滩水很浅，九岁小朋友玩也没压力。基本都是在海里玩又去泳池玩。餐食也不错，早餐种类多，而且是半自助的，可以点的东西也蛮多。其他餐厅的味道都很不错，我们除了出海，基本都是在酒店过完的。还去了白莲花度假村里面的餐厅，非常有格调，女儿说还要来以后来苏梅岛都要来住这里……
设施：设施挺新的，基础房面积确实有点小，阳台很有意思，浴缸超级大，放水要点时间。原始小木屋，隔音一般。
卫生：一天两次搞得挺干净的。房间给的水很好喝，全岛最佳。
环境：蚊虫治理做得很好，基本没遇到什么蚊子。和酒店门口的店形成鲜明对比。沙滩很细，脚感不错。
服务：能感受到管理非常规范，人员都进退有度，很有安全感。提前沟通过纪念日之后，全程都有上心。
餐饮：早餐普通，cay的泰餐好吃，tree tops晚餐好评，aye小姑娘很可爱，旁边singing bird酒保好评，每天都猛猛喝酒，请给小哥加鸡腿。
酒店的红公共区域真的很不错，很有度假风格，随便一个背景都是很出片，特别泰国风格的一家酒店，房间的一小泳池也是很出片的，很受女孩子的喜欢
酒店有些小，早餐一般，泳池水很干净，孩子们玩的很开心。就是酒店公区实在没什么可玩的，公区泳池很小很小
我们在苏梅岛安纳塔拉拉瓦纳酒店度过了美妙的十个夜晚。房间棒极了，服务无可挑剔，和艾玛一起品尝葡萄酒更是锦上添花。这是一家真正的五星级酒店，深谙待客之道。不过，市中心有点像《宿醉》里的场景，大家要小心哦！😂😂 总之，我们明年还会再来安纳塔拉拉瓦纳酒店，和艾玛一起品尝更多的美酒！
非常不错的酒店，高端大气，早餐也很棒。
有对比才显示出拉瓦娜的好，住了三天两晚，酒店泰国风格非常浓郁，怪不得白莲花第三季会选择这个取景地，可以感受到浓浓的海岛度假风情。
酒店细节满满，在海边会一直放置柠檬水，早餐就在海边，虽然品种一般，主要是印度早餐，还是很好吃的，主推美式咖啡和米粉，很赞。
酒店旁边就是商业街，基本的需求都可以满足。
不足之处就是所有的服务人员几乎都不说汉语，要会基本的英语交流。
很多美好的地方，第三晚住喜来登，一对比，喜来登太 low！