酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations, and we apologize for the concerns you experienced. Cleanliness and comfort are extremely important to us, and your comments regarding the room condition, odors, bedding, and linens have been shared with our housekeeping and maintenance teams for immediate review and follow-up. While we did attempt to accommodate you with a room change, we regret that this did not improve your experience.We appreciate you bringing these concerns to our attention, as guest feedback helps us identify areas where improvements are needed.
酒店回复: Thank you very much for sharing your experience with us. We’re happy to hear that our staff was very friendly and attentive throughout your stay. Feedback like yours truly motivates our team. We look forward to welcoming you back again soon.
4.0分
家庭亲子
原文
翻译提供方：Google
它需要改造，窗户弹簧 211
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酒店回复: Thank you for taking the time to share your feedback. We truly appreciate your honesty and understand your comments regarding the need for remodeling. Please know that we are actively exploring renovation plans to enhance our guest experience and bring fresh updates to our property. Your input is invaluable as we work to make improvements, and we hope to have the opportunity to welcome you back in the future to experience the positive changes.
好👌不错
卫生：好
环境：好
他们工作周到，非常有耐心。我最近经历了很多事情，感到非常焦虑和心烦意乱，不幸的是，家里还有人住院，急事也接踵而至。尽管如此，他们一直非常体贴和热情，这真的让一切都不同了，真的。
超喜欢！比我想象中好太多了。周围环境也不错，去哪里都很方便！
方便且具有战略意义。
地理位置优越，员工非常友好。早餐也不错。
到达后，我们被安排到一间糟糕透顶、气味难闻的房间。之后他们又把我们换到楼下的另一间房，那间房同样脏乱不堪，臭气熏天。床垫又旧又塌陷，床单粗糙不堪，毛巾也脏兮兮的。说实话，我们以后再也不会住这家汽车旅馆了。
这家温盖特酒店是我见过的最差的。我出差多年都住温盖特酒店，一直很信赖这个连锁酒店的品质。但现在我彻底失望了。这家酒店简直是对温盖特品牌的侮辱。窗帘破了洞，浴缸里有污渍，房间光线昏暗。我们周末安排了满满的活动，所以只在酒店睡觉和洗澡，否则我肯定会选择其他酒店。
空调效果很好，但是床和枕头都很不舒服。早餐选择不多，只有咖啡、吐司或华夫饼，以及两种不同的麦片……没有鸡蛋、培根或香肠。
工作人员始终非常友好热情，我们希望很快能再次光临。
它需要改造，窗户弹簧 211