酒店回复: Dear Allen,Thank you very much for your excellent review and for choosing to stay with us in our Pool Villa.We are truly pleased to learn that you found our resort perfect for a relaxing getaway and appreciated our private beach, tranquil surroundings, and convenient proximity to the airport. It is also wonderful to know that the nearby dining and beverage options enhanced your overall experience.Your kind remarks regarding our amenities, cleanliness, and service are sincerely appreciated and will be shared with our team.We look forward to welcoming you back for another enjoyable and restful stay in the future.Kind regards,Sayamon SittiritResort Manager
酒店回复: Dear Chocolate Bear,Thank you very much for your wonderful review and for rating your recent stay so highly.We are truly delighted to know that you had a perfect vacation experience with us and that our Pool Villa, surroundings, amenities, and service met your expectations. It is especially rewarding to hear that what was initially a concern about our tranquil location turned into one of the highlights of your stay.We are pleased that you enjoyed the unique experience of seeing elephants along the beach, as well as dining at our beach restaurant and the convenience of nearby Turtle Village for shopping.Thank you once again for your kind words. We sincerely look forward to welcoming you back for another memorable and relaxing getaway in the future.Kind regards,Sayamon SittiritResort Manager
酒店回复: Dear Lansesunxiaomei,Thank you very much for taking the time to share such a detailed and balanced review following your recent stay in our Pool Villa at Anantara Mai Khao Phuket Villas. We truly value your thoughtful feedback, as it helps us continuously refine the guest experience.We are delighted to know that you appreciated the resort’s lush, ecological design and tranquil rainforest ambiance. Our natural setting is something we take great pride in, and we are pleased that you enjoyed the beachfront pool facilities, the circulating saltwater system in your private villa pool, and the attentive service provided by our team. Your kind remarks regarding the warm hospitality, Kids’ Club team, and breakfast experience are sincerely appreciated and will be shared with our associates.At the same time, we are grateful for your constructive comments.Regarding the natural environment and occasional presence of insects or small animals, our resort is intentionally designed to harmonize with nature. However, we fully understand that this can sometimes cause inconvenience. Please be assured that we conduct regular pest control and preventive treatments, and we will continue strengthening these measures to enhance guest comfort.Concerning water quality, we would like to clarify that all drinking water provided by the resort is filtered, treated, and meets strict safety standards. We regret if there was any concern during your stay and will review this matter with our engineering team to ensure continued confidence and quality.We also appreciate your observations about certain facilities and minibar policy. Your feedback regarding in-room equipment and value perception has been noted, and we will carefully evaluate these aspects as part of our ongoing improvement plans.With respect to the surrounding area of Mai Khao, its peaceful and undeveloped character is often appreciated by guests seeking privacy and seclusion. However, we understand that travelers looking for more vibrant local amenities may find it limited. Your perspective is valuable, and we are always pleased to assist guests with curated recommendations and transportation arrangements to enhance their overall experience.Thank you once again for sharing both the highlights and the challenges of your stay. We genuinely appreciate your candor and hope to have the opportunity to welcome you back in the future for a more seamless and relaxing visit.Warm regards,Sayamon SittiritResort Manager
酒店回复: Dear Valued Guest,Thank you very much for your wonderful review and for awarding us a perfect score. We are delighted to know that you enjoyed the peaceful atmosphere, your Pool Villa, the nearby beach with its beautiful sunsets, and the convenience of Turtle Village.We appreciate your comment regarding our location. While our setting offers privacy and tranquility ideal for a relaxing getaway, we understand that travel time to certain excursions may be longer. Your feedback is truly valued.We hope to have the pleasure of welcoming you back for another restful holiday in the future.Warm regards,Sayamon SittiritResort Manager
酒店回复: Dear Guest,Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay in our Pool Villa and found it ideal for a relaxing family getaway. It is especially rewarding to know that our team’s service left such a positive impression and contributed to a memorable experience.We are pleased that you appreciated the variety of dining options, as well as the peaceful surroundings, from leisurely walks along our pathways to enjoying the beach breeze and sunset. It is also great to hear that you made use of the bicycles and explored the nearby area.Your kind comments and satisfaction as a first-time Anantara guest mean a great deal to us. We look forward to welcoming you back and providing another serene and memorable stay.Warm regards,Sayamon SittiritResort Manager
1人觉得有用
5.0分
两卧泳池套房
家庭亲子
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家庭出游特别棒的酒店
房间大 设备齐全 也可以做饭
游泳池也是温温的 有分深浅区 宝宝非常友好!
酒店的早餐很丰盛 🥛
就是有个别服务员态度很摆脸 🙂↕️
房间的点餐服务性价比也挺高 下雨天点了一次 意外还不错🍝
Kids club活动非常丰富 工作人员也特别热情
早上醒过来可以在酒店骑自行车 这个真的太喜欢了!
唯一唯一就是🦟蚊子太多了 一进来就被咬满了
但还是要给个5星⭐
下次还会想来
9 / 14
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酒店回复: Dear Xiaoluyin,Thank you for taking the time to share your detailed and thoughtful review following your stay in our Two Bedroom Pool Suite at Anantara Mai Khao Phuket Villas.We are delighted to know that your family holiday was such a positive experience. It’s wonderful to hear that you enjoyed the spacious and well-equipped suite, the private pool with a shallow area for children, and the convenience of in-room dining—especially on rainy days. We’re also pleased that your family appreciated the rich variety of breakfast offerings, the vibrant activities at the kids' club, and the opportunity to cycle around the resort in the morning.Your feedback regarding our team is much appreciated, and while we’re glad that most staff members made a warm impression, we regret to hear that one interaction did not meet expectations. Please rest assured we will review this internally to ensure every guest feels welcome and well cared for at all times.We also acknowledge your note about mosquitoes and understand the discomfort they may cause. We are actively working to manage this issue, particularly in our tropical garden environment.Thank you once again for your generous 5-star rating and for choosing to stay with us. We truly look forward to welcoming you and your family back for another memorable visit.Warm regards,Sayamon SittiritResort Manager
酒店回复: Daer Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay with us in our Lagoon Pool Villa. We truly appreciate your comments, as they help us identify areas for improvement and enhance the overall guest experience.We are sorry to learn that the room cleanliness details did not fully meet your expectations. Please rest assured that your feedback has been shared with our housekeeping team for immediate review and improvement to ensure that our cleaning standards remain consistently high.We also appreciate your constructive comments regarding our family-friendly facilities and pool area. We regret to hear that the sand in the pool caused you and your husband discomfort, and we sincerely apologize for this inconvenience. Our engineering and recreation teams have been informed to inspect and address this issue promptly. Furthermore, your suggestions regarding family-oriented activities and enhancements to our kids’ facilities are valuable and will be carefully considered in our ongoing development plans.On a positive note, we are pleased that you enjoyed the exotic ambiance of your villa and found it ideal for couples.Once again, thank you for sharing your impressions. Your insights are important to us as we strive to provide an even better experience for all our guests. We hope to have the pleasure of welcoming you back in the future for a more comfortable and enjoyable stay.Kind Regards,Sayamon SittiritResort Manager
酒店回复: Dear Valued Guest,Warm greetings from Anantara Mai Khao Phuket Villas.Thank you sincerely for your glowing review and for sharing such heartfelt impressions of your stay with us. We are truly honoured to be described as your favourite hotel in Thailand.It is a pleasure to know that you appreciated the understated elegance of our tropical rainforest-inspired design, as well as the privacy and tranquillity of the villa setting. We are especially pleased that our natural essential oil-infused bath amenities left such a memorable impression—your kind words are deeply appreciated.We regret that our spa retail products were out of stock during your visit and understand your disappointment. Please rest assured that we are working to replenish them, and we hope to have the pleasure of offering them to you on your next visit.We very much look forward to welcoming you back for another relaxing and luxurious Anantara experience in the near future.With warm regards,Sayamon SittiritResort Manager
4.7分
两卧室麦考套房
家庭亲子
除了房间内空调声音有点大,其它都不错…
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酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay in our Two Bedroom Mai Khao Suite. We are truly delighted to learn that you were pleased with our cleanliness, surroundings, and service, and that you had an overall enjoyable experience with us.Please accept our sincere apologies regarding the air-conditioning noise in your room. Your comment is highly appreciated, and we have shared it with our Engineering team to ensure that the matter is carefully inspected and addressed to enhance the comfort of our future guests.We are grateful for your kind support and constructive feedback. It would be our pleasure to welcome you back again for another wonderful and seamless stay.Warm regards,Sayamon SitirritResort Manager
酒店回复: Dear Rumishipangbaobao,Thank you very much for taking the time to share your thoughtful review following your stay in one of our Pool Villas at Anantara Mai Khao Phuket Villas.We are truly delighted to hear that you enjoyed the comfort of the villa, especially the bedding and mattress topper, as well as the elegant design and calming ambiance of the space. It is wonderful to know that your overall sleep experience was especially memorable, and that the evening atmosphere in including the fire lighting added a special touch to your stay. Your kind comments regarding our surroundings and amenities are sincerely appreciated.We also thank you for your constructive feedback regarding the miscommunication in the welcome card. Please accept our sincerest apologies for this oversight. While we are pleased to know that our team acknowledged and responded to your correction via email, we regret that this detail was not accurately reflected upon your arrival. We will certainly review this with our team to strengthen internal coordination and ensure greater attention to detail in future guest communications.Thank you once again for your valuable feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back for another relaxing and seamless experience.Warm regards,Sayamon SittiritResort Manager
非常适合躺平度假
离机场近但离主城区比较远
🈶独立的沙滩
周围吃吃喝喝也比较方便
我个人很喜欢
非常完美的假期体验,本来还担心离普吉热闹的区域比较远会不会不方便,最后发现泡在酒店根本不想出门。酒店的沙滩每天下午还有大象经过。酒店的海滩餐厅很好吃,附近的turtle village买东西也很方便
优点:1.酒店内部很生态,像热带雨林,很有泰式风情,随处可见各种小动物,早饭还可以喂鱼(注意是北侧,南侧是现代一点的公寓,配套泳池没有沙滩景观,更不是另一家独立的安纳塔拉俱乐部酒店,就是所谓听课房)2.工作人员很热情,路上碰到都会热情打招呼,车子都会停下来等你3.配套泳池设施较好,在海边,去了就有人送浴巾和冰水,房间自带的泳池是活水,而且是海水 4.早餐水果丰富,但其他种类不多,也可以单点特色面食和各种吐司,咖啡,泰奶,比较偏白人饭,用餐环境佳,总体不错。5.kids club 工作人员很好,如果四岁以上可以托管。缺点:1.周边配套不行,迈考海滩本来就偏,酒店活动就那样,会有点无聊 ,海滩质量一般,不适合下水 2.酒店生态好的缺点就是会有各种蚂蚁虫子壁虎,注意是会爬到床上那种 3.水质不行,买的7-11的水烧开了还有杂质,酒店给的水更不敢喝 4.酒店设施较老,包括像吹风机这种还是很老式的那种 5.实在不能理解minibar竟然收费 6.泰国的吃穿住行真的落后中国太多,旁边几家高分吃的都不太行,披萨店的烤鸡是冰的,万豪后门的那几家价格低些,但是口味一般,感觉周围一圈都大同小异,最火的kindee还可以,但打车来回一百,菜里吃出了钢丝球,唉。最后只能去酒店的餐厅吃,口味好服务好,但人均300多,性价比不高。实在不能理解这旁边好几个也算高端酒店,连个好一点的水果摊和超市都没有,龟村地下那个超市感觉像80年代的。完全感觉不到政府想发展这片区域,还不如我们这边小区的邻里中心。旺季的价格有点离谱,淡季去纯躺两三天就够了。 最后吐槽一下携程:态度很好,办事能力不行,出现了问题,一直说解决不了,但自己跟酒店沟通就解决了,以及后续赔偿是通过投诉才得到解决。但是对于客服随叫随到的态度表扬,希望后续携程能提高自己的沟通能力
非常棒的度假酒店。安静舒适。房间设施,泳池都很赞。附近的沙滩走路5分钟可达,日落美景+壮阔海面令人身心舒畅。周边的龟村十分便利,7-11和各种小饭店应有尽有。
唯一问题是位置实在太偏了,订了一个出海一日游, 路上交通时间长的令人发指。应该更适合纯躺平的度假模式。
很棒的resort 独门独栋的villa很适合一家人度假散心 服务非常优秀 价格也还算合理 酒店的餐厅有日式omakase也有印度菜和泰国菜 雨后在酒店的小小路中悠闲的散步 沙滩边吹吹海风 或是看看夕阳 喝点小酒很惬意 还可以租借自行车在附近骑行 工作人员都很nice 笑脸盈盈 第一次体验anatara 十分满意 以后又多了家酒店的选择 据说是White lotus的取景地 很幽静很禅意
家庭出游特别棒的酒店
房间大 设备齐全 也可以做饭
游泳池也是温温的 有分深浅区 宝宝非常友好!
酒店的早餐很丰盛 🥛
就是有个别服务员态度很摆脸 🙂↕️
房间的点餐服务性价比也挺高 下雨天点了一次 意外还不错🍝
Kids club活动非常丰富 工作人员也特别热情
早上醒过来可以在酒店骑自行车 这个真的太喜欢了!
唯一唯一就是🦟蚊子太多了 一进来就被咬满了
但还是要给个5星⭐
下次还会想来
房间的卫生细节有待改善,酒店的亲子需提高,泳池就一个充气滑梯,泳池底沙子多,我和老公脚底都磨破了。villa比较适合情侣,院子里的异域风情比较足,活动比较少,亲子酒店的建设要提高
这是我来泰国最喜欢的酒店没有之一
低调奢华的装修风格 热带雨林的风格 独门独院的私密环境 享受着独特的松弛状态
酒店的洗浴用品真的太棒了 不管是沐浴露 香波还是护发素 都是含纯天然精油成分 洗完浑身香香的 这感觉太棒了 去SPA会所咨询想着买瓶带回国的 居然非常抢手 已经售空!!有点遗憾
非常期待下次的安纳塔拉之行
除了房间内空调声音有点大,其它都不错…
定的是泳池套房 房间还是挺喜欢的 特别是床品很喜欢 它是床垫上面又放了一层垫子 所以睡起来特别舒服 然后整个房间的装潢色调也特别美 整个入睡体验特别特别好 还有晚上点燃的火特别有氛围感
有点小瑕疵的地方是 邮件前期沟通过 写错我的性别 然后我指正了 邮件也回复我了 但是入住欢迎的卡片还是写错性别了 感觉缺少一点酒店内部细节的对接
麦考沙滩🏖️离机场近 适合泡酒店 因为感觉海景比较一般 整体还是适合来住一下的~