酒店回复: Dear Guest User,Thank you for your review and for choosing M Social Hotel Phuket.We’re pleased you enjoyed our central location, pool, breakfast, and colorful design. However, we’re sorry that the service and room condition did not fully meet your expectations. Your comments have been shared with the team for improvement.We appreciate your honesty and hope to welcome you back for a better experience.Warm regards, Pjey Mayandi General Manager.
酒店回复: Dear dealhn,Thank you very much for sharing your wonderful feedback and for taking the time to leave us a review.We’re delighted to hear that you enjoyed your room, the service, and especially our convenient location — with easy access to everything you needed throughout your stay. Your feedback on breakfast is also valuable, and we will certainly review it with our team.We appreciate your understanding regarding the balcony view. While this is an external factor beyond our control, we're pleased to know it did not significantly affect your overall experience.Thank you once again for your recommendation — it truly means a lot to us. We hope to have the pleasure of welcoming you back on your next visit to Patong.Warm regards,Pjey MayandiGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We deeply regret that your experience did not meet your expectations and sincerely apologize for the inconveniences you faced.We are truly sorry to hear about the issues with the balcony view, room amenities, and service. Your concerns about the bedside table, lack of toiletries, and replacement of slippers have been noted, and we will address these matters with our housekeeping and management teams to ensure such oversights are not repeated. We also apologize for the lack of response to your room change request. This does not reflect the level of service we strive to provide, and we will review our communication processes to prevent such occurrences in the future.Your feedback is invaluable in helping us improve. Please know that we take your comments seriously and are committed to making necessary changes to enhance our guest experience. If you choose to give us another chance in the future, we would love the opportunity to provide you with a much better stay.Warm regards,Pjey MayandiGeneral Manager
酒店回复: Dear Dashu19760531,Thank you very much for sharing your wonderful feedback and for taking the time to leave us a review.We are delighted to hear that you enjoyed our excellent service and warm hospitality, as well as the cleanliness of the hotel, our delicious food, and the convenience of our location.We are also glad to hear that the short walk to Patong Beach added to your overall experience. Your kind words truly motivate our team, and we are honored to be your choice of accommodation in Phuket.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm regards,Pjey MayandiGeneral Manager
酒店回复: Dear DerekShepherd,Thank you for taking the time to leave your feedback. We sincerely apologize if you felt uncomfortable during your stay. At our hotel, we strive to provide all guests with a welcoming and inclusive experience, and it’s disheartening to hear about your concerns. Your feedback is incredibly valuable, and we will address this with our team to ensure all guests feel equally respected and valued. If you have any additional details or suggestions, please don’t hesitate to reach out to us directly. We hope to have the opportunity to provide you with a better experience in the future. Thank you again for bringing this to our attention.Warm regards,Pjey MayandiGeneral Manager
酒店回复: Dear Guest User,Thank you very much for sharing your wonderful feedback and for taking the time to leave us a review.We are pleased to hear that you enjoyed our convenient location and the variety of restaurants, shopping options, and the night market just steps away from the hotel.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm regards,Pjey MayandiGeneral Manager
酒店回复: Dear M526057****,Thank you very much for sharing your wonderful feedback and for taking the time to leave us a review.We are delighted to hear that you enjoyed our excellent location, pleasant environment, and spacious rooms, making your stay ideal for both business and leisure travel.We are especially happy to know that you plan to return with your family to experience the exotic atmosphere.We truly appreciate your kind comments and look forward to welcoming you and your family in the near future.Warm regards,Pjey MayandiGeneral Manager
酒店回复: Dear Gift,Thank you so much for your feedback and for taking the time to leave us a review. We are truly delighted to have you as our regular guest, and we greatly appreciate your continued support since our opening.Your kind words mean a lot to us. Thank you once again for your loyalty, and we look forward to welcoming you back to M Social Phuket soon.Warm regards,Pjey MayandiGeneral Manager
位置绝对宇宙的中心，非常好，服务一般吧，基本靠自助，房间确实有些潮味，但泳池早餐都不错 ，配色好看适合拍照
完全不值这个价钱，除了位置比较便利，其他都像青旅一样，住了3个晚上，没有要求客房服务，但清洁员每天都会自己开门进去打扫（个人觉得有点被冒犯），而且打扫了3天，但没有给我们补过一次用品，第二天开始牙膏棉签都是用自己的，卫生间的洗脸台也很low，看起来就想临时的设施，洗脸盆的塞子还是坏的，最最最让人崩溃的是…………，自己看图
房间不错 服务也很好 地理位置是最好的 楼下很方便 有个商场 711 等 步行 10 分钟 直接可以去芭东海滩 网红 no6 泰餐 两兄弟海鲜都是步行 10 分钟内 就是阳台景色很差 垃圾场 不太受影响 大部分时间都在外面玩 就是回来睡觉 早餐很一般 门口好吃的很多 在意位置的 喜欢芭东的很推荐
第一次在泰国住到这样货不对版的酒店，阳台像个牢房面对的是一堵墙，床头柜竟然也只有一个，真是人生第一次遇到，这是要让客人把手机，矿泉水都放在地方吗？服务就更加不用说了，酒店服务员收拾房间，连基本的洗发水沐浴露都不给提供，三次跟服务员提出来让更换都爱答不理，其中两次还是下楼去前台面对面沟通的，同时从入住酒店第一天开始就一直一双拖鞋，提出需要新的拖鞋不但不给最后一天把旧的拖鞋也给扔了，这是神马服务，基本的尊重都不给，另外从入住第一天就平台上反馈要求更换房间，一直不理睬，视而不见，真的从没没有遇到这样的垃圾酒店，大家避雷吧！
26跨年在这酒店住了3晚，感受到了精致的服务及热情接待，卫生整洁，餐食鲜美，地段就在购物中心，很方便，出旁边就是巴东海滩步行街，热闹繁华，酒店闹中取静，离海滩也不远走路10分钟，属于普吉岛人气最旺的巴东海滩，下次还住这里
我倒是不是很介意边套，但是我用中文留下来评价，方便咱们中国人看到，你不说，前台默认就是边套，酒店大堂前台都很好，微笑着让你感觉到被歧视和**哈哈哈哈哈哈哈哈哈哈哈哈哈啊 而且安排另外一栋楼哈哈哈哈哈哈哈哈哈****
还可以，位置不错，出来就是商场、夜市……，跟国内亚朵（干净）一个标准，我没有预定早餐，因为周边太多好吃的啦。
位置非常方便，就在江西冷上面，酒店的隔音也做得很好，是两层的阳台门，关上了就安静很多。
酒店也很漂亮，朋友也很喜欢
楼下的酒吧也不错
地理位置非常好，环境也很好，房间很大，很适合出差或者旅游住宿，下次可带家人一起过来感受一下异国风情哈
这次没能定上阳台房挺可惜的，其他都好，老住客了，从他开业每年都会来两次住个十几天，出行生活都很方便。