酒店回复: Dear ERIBERTO,We're sorry to hear about the issues you encountered during your stay. Your concerns about the door locks and the damp smell are important and will be addressed with our maintenance and housekeeping teams right away. We appreciate you bringing this to our attention and hope you'll consider giving us another chance to provide a better experience.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
房间宽敞,位置好
酒店回复: Thank you for your reveiew!
1.0分
其他
原文
翻译提供方:Google
没有电梯
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酒店回复: Dear Martina,Thank you for your feedback. We understand that the absence of an elevator can be inconvenient for some guests. We appreciate you taking the time to share your experience and will continue working to improve overall accessibility and comfort. We look forward to welcoming you back. Sincerely, Hotel Manager
1.0分
其他
TV Did not work and staff did not believe me that the remote control was broken. Will never stay there again.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We have noted your concern regarding the television not working and the interaction you described with our team. These points will be reviewed to strengthen communication and room readiness. Your feedback is important as we continue improving guest comfort. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
商务出差
staff, aid conditioning and parking was no issue. the room wasnt 100 percent clean, there was roaches and room had a bad odor
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad the staff support, air conditioning, and convenient parking added ease to your stay. We have noted your concerns regarding room cleanliness, odour, and the pests you encountered, and these points will be reviewed with our housekeeping and maintenance teams. Your comments help us work toward a more comfortable experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
情侣出游
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Worse room i have ever stayed,i will never stay at a 6 days inn again,no refrigerator, no micro wave,room smelled horrible, ice machine was not working,bed was awful, not enough towels,
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad you chose to stay with us, and we have noted your comments regarding the room amenities, overall condition, and towel availability. We regret the inconvenience caused and will review these points with our team to strengthen comfort and reliability. Your feedback is valuable as we continue improving the guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
家庭亲子
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Absolutely horrible. Very dirty. Cracked electric wall outlets. Musty smell. Bathroom was atrocious sheet rock stained and crumbling had to cancel and get a refund and seek a room elsewhere
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the inconvenience caused and take your concerns about cleanliness and maintenance seriously. Management is reviewing these issues with the appropriate teams to ensure corrective actions are taken and to provide a better experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
其他
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The people were very nice but this is not a good part of town. The room was sparse but clean however the shower was like a cave and in bad shape and I would not use it. Two small bars of soap were the only toiletries offered. Pillows very thin, bed OK. Parking area had a lot of loose trash in it.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are glad you found the staff pleasant and the room clean. We regret to hear about the shower condition, limited amenities, and exterior upkeep. Your comments have been shared with our team to enhance maintenance and guest comfort for future stays. We hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
其他
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Mena and her office staff are always nice and helpful. The 2 housekeepers they have are absolutely amazing and such sweethearts along with being very hard working. If your looking for a place to stay visiting San Antonio or just passing through def stay here. They are dog friendly.
1.0分
其他
I Seen cockroaches on the floor. the bathroom door had a big hole on it. The door didn’t close properly overall will never stay here again.
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酒店回复: Dear Erika,Thank you for your review. We have noted your concerns about cockroaches, the bathroom door, and the door not closing properly. These issues are being addressed with our housekeeping and maintenance teams for prompt attention. Your feedback is important as we work on improving comfort and reliability for future guests. We hope you'll consider giving us another opportunity to give you a much-improved stay. Sincerely, Hotel Manager
浴室的门没有锁,大门的锁也坏了,房间里闻起来很潮湿。
房间宽敞,位置好
没有电梯
TV Did not work and staff did not believe me that the remote control was broken. Will never stay there again.
staff, aid conditioning and parking was no issue. the room wasnt 100 percent clean, there was roaches and room had a bad odor
Worse room i have ever stayed,i will never stay at a 6 days inn again,no refrigerator, no micro wave,room smelled horrible, ice machine was not working,bed was awful, not enough towels,
Absolutely horrible. Very dirty. Cracked electric wall outlets. Musty smell. Bathroom was atrocious sheet rock stained and crumbling had to cancel and get a refund and seek a room elsewhere
The people were very nice but this is not a good part of town. The room was sparse but clean however the shower was like a cave and in bad shape and I would not use it. Two small bars of soap were the only toiletries offered. Pillows very thin, bed OK. Parking area had a lot of loose trash in it.
Mena and her office staff are always nice and helpful. The 2 housekeepers they have are absolutely amazing and such sweethearts along with being very hard working. If your looking for a place to stay visiting San Antonio or just passing through def stay here. They are dog friendly.
I Seen cockroaches on the floor. the bathroom door had a big hole on it. The door didn’t close properly overall will never stay here again.