Shower appeared not to have been thoroughly cleaned. Soap scum build up, air conditioner was not cooling properly. Overall, staff friendliness
4.0分
其他
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Very nice room and breakfast. I would avoid getting a room on the ground floor near the door to the parking lot. The door slams when it closes and was very loud.
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酒店回复: Thank you for your feedback. We hope you will give us the opportunity to serve you again in the future.
5.0分
情侣出游
Convenient location, shopping and dining nearby, friendly staff, great breakfast and rooms great
5.0分
其他
Great place to stay, nice rooms, great fitness center, fun patio with fireplace and sofas.
5.0分
其他
I have always stayed at a Holiday Inn Express whenever traveling, and have never been disappointed. The front desk staff were especially friendly.
5.0分
家庭亲子
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Welcoming staff and a nice clean room. Enjoyed our take-out dinner on the comfy patio. The A/C was a bit loud but not disturbing. The breakfast bar was a bit better than most.
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酒店回复: Thank you for sharing your experience! It's great to hear that you were greeted by a welcoming staff and enjoyed a nice, clean room. It sounds like the comfy patio was a perfect spot to have your take-out dinner. It's also a bonus that the breakfast bar was better than what you often find.I appreciate you mentioning the A/C noise. While it wasn't a major issue for you, it's helpful feedback for the hotel to know.
5.0分
情侣出游
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Right off the freeway, easy to find. Friendly staff. Clean room and everything worked as it should. My only complaint is the price was kinda high, but it was a Saturday night in summer. Overall, very happy with our stay!
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酒店回复: Thank you so much for the fantastic review! We are delighted to hear that you found our hotel easy to find, our staff friendly, and your room clean with everything in working order. We appreciate your feedback regarding our pricing and understand your perspective, especially on a busy Saturday night during the summer. We strive to offer excellent value through our clean facilities and dedicated service, and we are glad that you were ultimately happy with your stay. We hope to welcome you back again soon!
1.0分
家庭亲子
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A few hours before check in we got an email from holiday inn canceling our reservation. ******* has not been able to confirm anything. I had to find a new hotel at the last minute and wasted a lot of time trying to clear everything up. Spent a long time on a chat with someone from ******* and they were not able to give me any answers. They gave me a $50 credit and said someone should contact me within 3-5 business days. I don’t think I can trust ******* in the future when I am booking travel. I will most likely be using a different travel provider.
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酒店回复: Thank you for your feedback. We are very sorry to learn of the last-minute cancellation and the trouble you experienced trying to resolve the issue with your third-party booking provider. We understand this caused a major inconvenience, and we sincerely apologize.
很可惜在这个酒店只住了一晚，不管是这个小镇，还是这个酒店的点点滴滴，都让人很温暖，仅仅一晚，服务也好到爆！
还不错
Shower appeared not to have been thoroughly cleaned. Soap scum build up, air conditioner was not cooling properly. Overall, staff friendliness
Very nice room and breakfast. I would avoid getting a room on the ground floor near the door to the parking lot. The door slams when it closes and was very loud.
Convenient location, shopping and dining nearby, friendly staff, great breakfast and rooms great
Great place to stay, nice rooms, great fitness center, fun patio with fireplace and sofas.
I have always stayed at a Holiday Inn Express whenever traveling, and have never been disappointed. The front desk staff were especially friendly.
Welcoming staff and a nice clean room. Enjoyed our take-out dinner on the comfy patio. The A/C was a bit loud but not disturbing. The breakfast bar was a bit better than most.
Right off the freeway, easy to find. Friendly staff. Clean room and everything worked as it should. My only complaint is the price was kinda high, but it was a Saturday night in summer. Overall, very happy with our stay!
A few hours before check in we got an email from holiday inn canceling our reservation. ******* has not been able to confirm anything. I had to find a new hotel at the last minute and wasted a lot of time trying to clear everything up. Spent a long time on a chat with someone from ******* and they were not able to give me any answers. They gave me a $50 credit and said someone should contact me within 3-5 business days. I don’t think I can trust ******* in the future when I am booking travel. I will most likely be using a different travel provider.