酒店回复: Dear Iris_Kong,Thank you for taking the time to share your experience. We are pleased that the suite layout, additional bedding, and spacious living room contributed positively to your stay. It is wonderful to know that you enjoyed our dining offerings and found the pool area a pleasant place to unwind.We hope to have the pleasure of welcoming you back in the future.Warm regards,Dusit Princess Management Team
酒店回复: Dear Doctorarhat,Thank you for sharing your experience with us. While we’re happy to hear that our location and service were highlights of your stay, we appreciate your honest feedback regarding the rooms, gym, and breakfast. Your comments help us continue improving our guest experience.Warm regards,Dusit Princess Management Team
酒店回复: Dear Guest User,Thank you for your honest feedback.Although we are glad you enjoyed our prime location and breakfast, we deeply regret the inconvenience caused by the bathtub leakage, water clarity issue, and the loud air conditioning unit. We fully understand how frustrating and uncomfortable this must have been, particularly when traveling with family members.Please be assured that these matters have been shared with our technical team for immediate investigation. Guest safety and comfort are our highest priorities, and we sincerely apologize that we fell short during your stay.Your comments regarding the condition of our facilities are also taken seriously as we continuously evaluate improvements.We truly hope to have the opportunity to welcome you again for a much-improved experience.Warm regards,Dusit Princess Management Team
酒店回复: Dear Guest User,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our central location in downtown Chiang Mai and found the hotel clean and spacious.It is also lovely to know that you appreciated the lively surroundings, including the nearby spa and night market, which make the area such a vibrant and convenient place to explore.We truly look forward to welcoming you back for another memorable stay.Warm regards,Dusit Princess Management Team
酒店回复: Dear Sushiluo,We sincerely appreciate your review and apologize for the challenges you experienced with the revised check-in time, the pool renovation, and elevator availability. We fully understand the importance of convenience for our guests and regret that the shuttle arrangement did not meet your expectations. Please be assured that your feedback has been shared with our team to ensure improvements are made.Warm regards,Dusit Princess Management Team
酒店回复: Dear Guest User,Thank you very much for taking the time to share your wonderful feedback. We are delighted to know that you and your family were happy with your stay and felt confident in your choice of our hotel.It is especially pleasing to hear your kind words about our service, cleanliness, and convenient location. We are glad that our team’s attentiveness and customer-oriented approach made your stay memorable, and that our location suited your needs with easy access to halal restaurants and the mosque.We also appreciate your comment regarding the air conditioner. Please rest assured that we have shared this with our engineering team for review and improvement.It was a pleasure to host you, and we look forward to welcoming you and your family back for another enjoyable stay.Warm regards,Dusit Princess Management Team
酒店回复: Dear Guest User,Thank you for bringing this matter to our attention.While we are pleased that you appreciated our excellent location near the night market, we are truly sorry to learn about the incident you experienced. Please accept our sincere apologies for the distress caused. The safety and security of our guests are our top priorities, and we take such matters very seriously.As part of standard procedure, cases of this nature must be reported to the local authorities to ensure a proper and transparent investigation. However, we regret if our response did not feel supportive at the time. We have reinforced our team’s communication to ensure greater empathy and assistance in sensitive situations.We also appreciate your comments regarding soundproofing and will include them in our ongoing improvement plans.Warm regards,Dusit Princess Management Team
非常好的体验，房间选了套房，酒店安排了三张床，有客厅，空间感很好。酒店餐食方面也很好，游泳池也还行，小而美。
酒店位置距离古城不远，酒店对面就是阿努善夜市，对面还有Let's relax massage，周边吃饭和按摩很方便，老城区，比较接地气。酒店服务很好，房间略显陈旧，健身房太小，只能容纳几个人，早餐尚可。
设备太差，想泡澡放水漏了一地，老人小孩不方便，而且水颜色昏黄浑浊，半夜空调声音巨大，已经是顶楼套房，真的影响心情，除了地段很不错早饭也可以，但设施太老旧了
在清迈的市区里，干净大气，对面就是可以预定非常舒服的SPA，旁边就是夜市，非常热闹出行也是很方便的！
预定时是2点入住，临近入住时间说改到3点入住了。带娃专门定了有泳池的酒店，到了以后并且是询问后才知道泳池在装修，如果要去泳池要去附近酒店，但是来回的车只有2-3小时一次，肯定不如酒店内部就有方便。电梯也坏了一个。
酒店地理位置优越，附近有餐馆、超市、按摩店、夜市等。
房间干净整洁，维护良好。游泳池正在翻新，客人如果想使用泳池，需要乘坐酒店的专车前往附近的香格里拉酒店。健身房开放时间太短了，只有早上7点到晚上7点。
对于那些寻找好地段和清真餐馆的客人来说，这家酒店性价比很高。
这次选择这家酒店，我和我的家人都非常满意！可以说再选择了一周酒店之后是最正确的决定！
服务：酒店的服务真的很不错，都非常具有服务意识。老派酒店风貌，大厅和客房服务人员很贴心。
卫生：整洁，没什么说的
环境：附近太方便了，建议穆斯林来的话选择，对面就是餐厅，附近更是很多清真餐厅。我们还去清真寺🕌也很方便。
空调声音确实大一点，但是瑕不掩瑜。
房间床底下一层灰，感觉好久没打扫了。
住着身上痒痒的，退房的时候捡化妆品才发现。
空调声音很大，浴室也很窄。
泳池看起来也没人维护，还不如三星级的马油酒店（Mayu Hotel）。
位置倒是挺好，但是这个价格，有点失望。
不会再来了。
位置很便利，加一星。早餐服务人员友好热情，加一星。没了。
缺点：
- 需求被忽视：提前几周预订了大床房，要求高楼层非转角房，结果入住时却被分配到最低楼层的转角房。最后只能在办理入住的员工“爱住不住”的态度下，勉强接受了一间双床房。
- 过时破旧：房间老旧，电梯运行缓慢。
- 空气质量差：三楼和四楼的走廊弥漫着刺鼻的化学品气味。他们只放了一个小小的空气净化器，根本没用。
- 健身房误导：照片具有欺骗性。健身房很小，器械生锈晃动。
这根本不是一家四星级酒店，充其量只是一家翻新过的二星级酒店。只有大堂看起来富丽堂皇，其他地方都显得廉价而破败。
不可否认酒店地理位置很好 门口就是夜市 市场
但是 我们在酒店被偷了 就是吃早饭的一会功夫 包留在了房间 大约半小时的空隙
损失不大 但是很糟心 给酒店前台反馈 毫无反应 只有报警一条路……严重影响旅行的心情
出门在外 务必保管好自己的财物
酒店隔音很差 亲子并不推荐