酒店回复: Dear Anonymous,Thank you very much for taking the time to share your detailed feedback and for rating your stay 9.5. We are delighted to know that you enjoyed the atmosphere of the hotel and our convenient location, and we are especially pleased to hear that you had a wonderful dining experience at 1921 House. Your recommendation truly means a lot to us.At the same time, we sincerely appreciate your constructive comments. We regret that the minibar policy, housekeeping service, and breakfast variety did not fully meet your expectations. Your feedback is very valuable, and we will certainly share it with the relevant teams to review and improve our service and offerings.We hope to have another opportunity to welcome you back for an even better experience in the future.Warm regards,Tudsaporn JaiboonchuenGeneral ManagerAnantara Chiang Mai Resort

酒店回复: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores across all areas. We are truly honoured by your kind words and delighted to know that you found our resort to be the pinnacle of stays in Chiang Mai.It is wonderful to hear that you enjoyed the peaceful surroundings, our breakfast selection, and the comfort of your suite, as well as the overall ambience of the resort. Your comment about the resort being so photogenic made us smile—Chiang Mai truly adds its own charm, and we’re glad it enhanced your experience.Thank you for your generous recommendation. We very much look forward to welcoming you back for another memorable stay in the near future.Warm regards,Tudsaporn JaiboonchuenGeneral Manager

酒店回复: Dear Zhouqinqinwangcuo,Thank you very much for sharing such a beautiful review and for describing your stay at Anantara Chiang Mai Resort with such warmth and detail.We are truly delighted that you appreciated the timeless design by Kerry Hill, which perfectly reflects the serene spirit of Chiang Mai by the Mae Ping River. It is wonderful to hear that you enjoyed a relaxing breakfast by the river, the comfort of your room, and peaceful moments on the riverside loungers — just as we hope every guest will experience.How lovely that your visit coincided with the Mid-Autumn Festival — we are touched that you spent such a meaningful day with us and created memories that stayed with you.Thank you once again for your kind words and for recognizing the unique charm of our resort. We look forward to welcoming you back for another tranquil and memorable stay in the near future.Warm regards,Arnaud BérilCluster General Manager

酒店回复: Dear Nimenhaofana,Thank you very much for your wonderful review and for choosing to stay with us. We’re delighted to hear that both the room and the overall environment left such a beautiful impression on you. It’s truly rewarding to know that our authentic Southeast Asian resort style felt refreshing and different from what you’ve experienced elsewhere.We especially appreciate your kind words regarding the prompt service. Our team is thrilled to hear that the additional lighting was installed quickly and made your evening more comfortable. Your satisfaction means a great deal to us.Thank you once again for sharing your lovely feedback. We look forward to welcoming you back for another memorable stay in Chiang Mai.Warm regards,Arnaud BérilCluster General Manager

酒店回复: Dear Angelchili,Thank you for taking the time to share your feedback with us.We are truly sorry to hear that your stay did not fully meet your expectations. We regret that the room size and privacy did not feel comfortable for you, and we sincerely apologize for the inconvenience caused by the initial room assignment and the time spent changing rooms. Your comments are very important to us, and we will certainly review them with our team to improve the guest experience.Thank you again for your valuable feedback, and we hope to have another opportunity to welcome you back and provide you with a better experience in the future.Warm regards,Tudsaporn JaiboonchuenGeneral ManagerAnantara Chiang Mai Resort

酒店回复: 亲爱的 LeungRuby： 非常感谢您分享您的宝贵反馈。我们很高兴听到您喜欢我们度假村的宽敞空间、宁静祥和的环境以及酒店的设计。同样，我们很高兴得知您喜欢迎宾按摩，并且我们的团队能够在您的朋友突发过敏时提供帮助——我们始终致力于确保客人感受到关怀和舒适。 我们非常感谢您的好评，并期待再次欢迎您再次入住，享受愉快的住宿体验。 此致， Arnaud Béril Cluster 总经理

酒店回复: Dear Valued Guest,Thank you so much for your outstanding review! We’re absolutely delighted to hear that you enjoyed every aspect of your stay — from the cleanliness of the room and the welcoming service to our serene surroundings and delicious dining experiences.It’s wonderful to know that both breakfast and dinner made such a positive impression, and we’re especially glad that our Chinese-speaking service added extra comfort and convenience to your stay.Your kind words mean a great deal to our entire team. We look forward to welcoming you back again for another exceptional stay in Chiang Mai.Warm regards,Arnaud BérilCluster General Manager

酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback and for rating your stay so highly across all aspects. We are delighted to know that you enjoyed our peaceful environment, breakfast selection, spa experience, and especially the attentive service from our team.It is truly rewarding to hear that our colleagues were able to respond promptly to your needs and that cleanliness throughout the resort met your expectations. While some of our facilities are not brand new, we take great pride in maintaining high standards of hygiene and comfort, and your kind recognition means a great deal to us.We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back to Anantara Chiang Mai Resort again in the future.Warm regards,Tudsaporn JaiboonchuenGeneral Manager

酒店回复: Dear Janet_D,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the spa, your suite experience, and the unique offerings like the NAD+ therapy at our spa. It’s also great to know that 1921 and our happy hour left a lasting impression. We truly appreciate your kind words and look forward to welcoming you back again soon!Warm regards,Arnaud BérilCluster General Manager

酒店回复: Dear Stanleysh,Thank you very much for your thoughtful and detailed review. We’re delighted to hear you enjoyed the rich history of our hotel and appreciated the preserved beauty of the 1921 restaurant and your river view suite. It’s wonderful to know the room brought back memories of the movie “The Disciples.”We’re glad you found our spa and pool relaxing and appreciated the exclusivity in the mornings. Your kind words about BJ and our team’s service truly mean a lot to us. We will be sure to share your compliments with him and the entire team.We also sincerely apologize for the disturbance caused by the external construction noise and appreciate your understanding and patience. Your feedback motivates us to continue improving both our facilities and services.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another comfortable and memorable visit.Warm regards,Chin Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort