酒店回复: Dear Guest,Thank you for choosing TownePlace Suites Ocala! We're so glad you enjoyed your stay and had the chance to explore the beautiful local springs. Next time you're in the area, we recommend visiting Silver Springs State Park—a stunning spot known for its crystal-clear waters and famous glass-bottom boat tours. We hope to welcome you back soon!Sincerely,TownePlace Suites Ocala Team
4.0分
情侣出游
原文
翻译提供方：Google
很棒的酒店。
房间宽敞干净，小厨房设备齐全。
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酒店回复: Hartelijk dank voor uw positieve beoordeling! We zijn blij om te horen dat u het ruime en schone appartement met de complete kitchenette heeft gewaardeerd. We hopen u bij een volgend verblijf nog meer te kunnen bieden en u weer te mogen verwelkomen.
5.0分
其他
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Clean room fast check in friendly staff. Don’t buy cookies from the front desk. We got a small pack of chocolate chip cookies and they didn’t tell us the price said they would just put it on the room. It was $20 Otherwise great stay.
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酒店回复: Dear Guest,Thank you for sharing your feedback and for choosing TownePlace Suites Ocala. We’re pleased to hear you enjoyed our clean rooms, friendly team, and quick check-in experience.We sincerely apologize for the inconvenience regarding the cookie purchase. Transparency is very important to us, and we appreciate you bringing this to our attention. We will review this with our team to ensure pricing is clearly communicated moving forward.We’re glad to know that, otherwise, you had a great stay, and we hope to welcome you back on your next visit to Ocala.Warm regards,
4.0分
家庭亲子
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We didn't get a chance to take advantage of the full kitchenette but it was a lot nicer and well stocked than any other suite we've stayed in. It even had a dishwasher!
We frequently travel to this area and have stayed at various hotels over the years but will definitely stay here again. The room was on the smaller side but overall really well laid out and functional.
We didn't get a chance to swim but the pool was really interesting design where you walk in on a slope like the beach. The gym was also well equipped.
Breakfast was OK. Not the greatest, but had all the basics of bacon, eggs, waffles, fruit, etc. The coffee was one of the best cups I've had at a free breakfast.
Staff was very friendly too.
The only downside to our stay was that someone on our floor was apparently smoking a cigar or something in their room and tried to cover it up with some sort of spray, so we were inundated with a combination of tobacco smoke and chemical coverup smell in the middle of the night.
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酒店回复: Dear Guest,Thank you so much for taking the time to share such a detailed review of your stay at TownePlace Suites Ocala. We’re delighted to hear that you enjoyed our well-equipped kitchenette, unique beach-entry pool, and fitness center. It’s also wonderful to know our coffee and friendly staff helped make your visit even more enjoyable.We sincerely apologize for the inconvenience caused by another guest violating our non-smoking policy. We understand how disruptive odors can be, especially during the night, and we appreciate you bringing this to our attention. Our team will continue to address situations like this promptly to ensure a comfortable environment for all guests.We’re grateful that, despite this issue, you plan to stay with us again during your future visits to the area. On your next trip, we hope you’ll have time to explore more of what Ocala has to offer—like the beautiful trails at Sholom Park or a relaxing afternoon at Rainbow Springs State Park.We look forward to welcoming you back!Warm regards,
5.0分
其他
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From the moment I walked through the doors, the experience was flawless. The lobby was pristine, the ambiance welcoming, and the staff—especially Josh at the front desk—elevated the entire stay to exceptional.
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酒店回复: Dear Guest,Thank you so much for your 10/10 rating and for sharing such wonderful feedback about your stay at TownePlace Suites Ocala! We’re thrilled to hear that your experience was flawless from the moment you arrived and that you enjoyed our welcoming atmosphere and pristine lobby.A special thank-you for recognizing Josh at the front desk—he’ll be delighted to know he made such a positive impression and helped make your stay exceptional. Our entire team takes great pride in providing genuine hospitality and attention to detail.We hope to have the pleasure of welcoming you back soon! During your next visit, we recommend checking out the World Equestrian Center or taking a peaceful stroll through Sholom Park, both wonderful ways to experience Ocala.Warm regards,
3.0分
家庭亲子
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Very clean room. The king size bed was small and suite was not kid friendly. Sharp knives and counter top stove were too easy to reach.
I loved the blackout shade, it seemed like the middle of the night at 8 am. I was disappointed in the scratchy towels.
They have a steep pet fee of $150 but if you want a clean room to sleep in that doesn't smell, there's not many other places in the area. I wouldn't recommend this place though because of this ridiculously high fee.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found your room very clean and enjoyed the blackout shades. We’re sorry to hear that some aspects of your stay didn’t meet your expectations, particularly regarding the pet fee and towels.As an extended-stay property, our one-time $150 pet fee covers additional deep-cleaning procedures after a pet stay—whether a guest stays one night or a year. This ensures that all rooms remain fresh and allergen-free for future guests.We appreciate your comments and will share your feedback about the towels with our housekeeping team. We hope you’ll consider staying with us again in the future.Warm regards,
5.0分
商务出差
Everything great except you don't provide fresh Kleenex type tissue. Housekeepers are handling them to restock and so they are not sanitary. Easy fix.
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酒店回复: Good Afternoon, Thank you so much for your feedback. you are correct, an easy fix and we will get on top of tat right away. Again, thank you for your feedback and stay with us here at TownePlace Suites Ocala by Marriott
5.0分
其他
What a nice stay! Room was so nice and comfy. Staff super helpful. We’ll be back!
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酒店回复: Dear Mr. Dickerson,Thank you so much for your wonderful 10/10 review! We’re thrilled to hear that you enjoyed your stay, found the room comfortable, and had such positive interactions with our team. It means a lot to us. We can’t wait to welcome you back on your next visit!
5.0分
其他
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Clean and relaxing
Nice location within walking distance to restaurants and a grocery store. Staff were pleasant and professional. Room was very clean and well attended. Surprised that the room had a kitchenette! I would suggest a sleeping eye mask and ear plugs for light sleepers - for the smoke alarm on the ceiling that flashes and the refrigerator noise. Free breakfast is offered - the selection was great and very clean. What I enjoyed was having breakfast with low key music in the background and the TV set on a basic weather station and muted…very relaxing. We will definitely stay here again on our next golf outing.
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酒店回复: Dear Guest,Thank you for taking the time to share such a detailed review of your stay at TownePlace Suites Ocala. We’re delighted to hear that you found the hotel clean, relaxing, and conveniently located near restaurants and shopping. It’s wonderful that you enjoyed your kitchenette, our complimentary breakfast with its calm atmosphere, and the professionalism of our staff.We also appreciate your thoughtful suggestions for light sleepers—feedback like yours helps us continue to enhance the guest experience.We look forward to welcoming you back for your next golf outing, and when you return, you might also enjoy a visit to the World Equestrian Center, one of Ocala’s most impressive attractions.Warm regards,
这个酒店是我在美国旅行住的性价比最高的酒店，房间很大，还有厨房，厨房用具基本都有，特别适合家庭出游居住，可以住4个人，推荐！
我们很满意。
这家酒店很不错，适合短期住宿，还可以去探索附近的温泉。
很棒的酒店。
房间宽敞干净，小厨房设备齐全。
Clean room fast check in friendly staff. Don’t buy cookies from the front desk. We got a small pack of chocolate chip cookies and they didn’t tell us the price said they would just put it on the room. It was $20 Otherwise great stay.
We didn't get a chance to take advantage of the full kitchenette but it was a lot nicer and well stocked than any other suite we've stayed in. It even had a dishwasher!
We frequently travel to this area and have stayed at various hotels over the years but will definitely stay here again. The room was on the smaller side but overall really well laid out and functional.
We didn't get a chance to swim but the pool was really interesting design where you walk in on a slope like the beach. The gym was also well equipped.
Breakfast was OK. Not the greatest, but had all the basics of bacon, eggs, waffles, fruit, etc. The coffee was one of the best cups I've had at a free breakfast.
Staff was very friendly too.
The only downside to our stay was that someone on our floor was apparently smoking a cigar or something in their room and tried to cover it up with some sort of spray, so we were inundated with a combination of tobacco smoke and chemical coverup smell in the middle of the night.
From the moment I walked through the doors, the experience was flawless. The lobby was pristine, the ambiance welcoming, and the staff—especially Josh at the front desk—elevated the entire stay to exceptional.
Very clean room. The king size bed was small and suite was not kid friendly. Sharp knives and counter top stove were too easy to reach.
I loved the blackout shade, it seemed like the middle of the night at 8 am. I was disappointed in the scratchy towels.
They have a steep pet fee of $150 but if you want a clean room to sleep in that doesn't smell, there's not many other places in the area. I wouldn't recommend this place though because of this ridiculously high fee.
Everything great except you don't provide fresh Kleenex type tissue. Housekeepers are handling them to restock and so they are not sanitary. Easy fix.
What a nice stay! Room was so nice and comfy. Staff super helpful. We’ll be back!
Clean and relaxing
Nice location within walking distance to restaurants and a grocery store. Staff were pleasant and professional. Room was very clean and well attended. Surprised that the room had a kitchenette! I would suggest a sleeping eye mask and ear plugs for light sleepers - for the smoke alarm on the ceiling that flashes and the refrigerator noise. Free breakfast is offered - the selection was great and very clean. What I enjoyed was having breakfast with low key music in the background and the TV set on a basic weather station and muted…very relaxing. We will definitely stay here again on our next golf outing.