酒店回复: Dear Guest,Thank you for choosing TownePlace Suites Ocala! We're so glad you enjoyed your stay and had the chance to explore the beautiful local springs. Next time you're in the area, we recommend visiting Silver Springs State Park—a stunning spot known for its crystal-clear waters and famous glass-bottom boat tours. We hope to welcome you back soon!Sincerely,TownePlace Suites Ocala Team
4.0分
情侣出游
原文
翻译提供方：Google
很棒的酒店。
房间宽敞干净，小厨房设备齐全。
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酒店回复: Hartelijk dank voor uw positieve beoordeling! We zijn blij om te horen dat u het ruime en schone appartement met de complete kitchenette heeft gewaardeerd. We hopen u bij een volgend verblijf nog meer te kunnen bieden en u weer te mogen verwelkomen.
5.0分
其他
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From the moment I walked through the doors, the experience was flawless. The lobby was pristine, the ambiance welcoming, and the staff—especially Josh at the front desk—elevated the entire stay to exceptional.
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酒店回复: Dear Guest,Thank you so much for your 10/10 rating and for sharing such wonderful feedback about your stay at TownePlace Suites Ocala! We’re thrilled to hear that your experience was flawless from the moment you arrived and that you enjoyed our welcoming atmosphere and pristine lobby.A special thank-you for recognizing Josh at the front desk—he’ll be delighted to know he made such a positive impression and helped make your stay exceptional. Our entire team takes great pride in providing genuine hospitality and attention to detail.We hope to have the pleasure of welcoming you back soon! During your next visit, we recommend checking out the World Equestrian Center or taking a peaceful stroll through Sholom Park, both wonderful ways to experience Ocala.Warm regards,
3.0分
家庭亲子
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Very clean room. The king size bed was small and suite was not kid friendly. Sharp knives and counter top stove were too easy to reach.
I loved the blackout shade, it seemed like the middle of the night at 8 am. I was disappointed in the scratchy towels.
They have a steep pet fee of $150 but if you want a clean room to sleep in that doesn't smell, there's not many other places in the area. I wouldn't recommend this place though because of this ridiculously high fee.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found your room very clean and enjoyed the blackout shades. We’re sorry to hear that some aspects of your stay didn’t meet your expectations, particularly regarding the pet fee and towels.As an extended-stay property, our one-time $150 pet fee covers additional deep-cleaning procedures after a pet stay—whether a guest stays one night or a year. This ensures that all rooms remain fresh and allergen-free for future guests.We appreciate your comments and will share your feedback about the towels with our housekeeping team. We hope you’ll consider staying with us again in the future.Warm regards,
5.0分
商务出差
Everything great except you don't provide fresh Kleenex type tissue. Housekeepers are handling them to restock and so they are not sanitary. Easy fix.
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酒店回复: Good Afternoon, Thank you so much for your feedback. you are correct, an easy fix and we will get on top of tat right away. Again, thank you for your feedback and stay with us here at TownePlace Suites Ocala by Marriott
5.0分
其他
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Clean and relaxing
Nice location within walking distance to restaurants and a grocery store. Staff were pleasant and professional. Room was very clean and well attended. Surprised that the room had a kitchenette! I would suggest a sleeping eye mask and ear plugs for light sleepers - for the smoke alarm on the ceiling that flashes and the refrigerator noise. Free breakfast is offered - the selection was great and very clean. What I enjoyed was having breakfast with low key music in the background and the TV set on a basic weather station and muted…very relaxing. We will definitely stay here again on our next golf outing.
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酒店回复: Dear Guest,Thank you for taking the time to share such a detailed review of your stay at TownePlace Suites Ocala. We’re delighted to hear that you found the hotel clean, relaxing, and conveniently located near restaurants and shopping. It’s wonderful that you enjoyed your kitchenette, our complimentary breakfast with its calm atmosphere, and the professionalism of our staff.We also appreciate your thoughtful suggestions for light sleepers—feedback like yours helps us continue to enhance the guest experience.We look forward to welcoming you back for your next golf outing, and when you return, you might also enjoy a visit to the World Equestrian Center, one of Ocala’s most impressive attractions.Warm regards,
5.0分
情侣出游
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We recently stayed two nights in Ocala, Florida, and were very pleased with the property. The room was exceptionally clean, quiet, and appointed well with a small kitchenette. The only change I would make is a larger trash can in the kitchen. We’ll certainly stay again!
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酒店回复: Dear Guest,Thank you so much for your kind words and for taking the time to share your experience at TownePlace Suites Ocala. We’re delighted to hear that you enjoyed your exceptionally clean, quiet room and found the kitchenette convenient during your stay.We also appreciate your feedback regarding the kitchen trash can—it’s helpful for us to know what would make your experience even better, and we’ll certainly share your suggestion with our team.We would love to welcome you back soon so you can enjoy more of what our area has to offer from Rainbow Springs to the World Equestrian Center and peaceful Sholom Park. There’s always something new to discover!Warm regards,
5.0分
家庭亲子
Excellent staff and service. Room is spotless. Love the closet and kitchen area. Breakfast was delicious. HIGHLY recommend.
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酒店回复: Dear Guest,Thank you so much for your kind words and for taking the time to share your experience at TownePlace Suites Ocala. We’re thrilled to hear you enjoyed our excellent staff and service, spotless rooms, and the convenience of the closet and kitchen area. It’s also wonderful to know you loved our breakfast!Your high recommendation means so much to us, and we’ll be sure to share your compliments with the entire team.We would love to welcome you back soon so you can enjoy more of what our area has to offer from Rainbow Springs to the World Equestrian Center and Sholom Park. There’s always something new to discover!Warm regards,
1.0分
其他
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Stayed 4 nights. Room was never cleaned !!! Called and asked for service and all that was done were towels brought to room. Room was dirty and smelled like dogs. NEVER would stay here again !! What a joke for what they charge!!!
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酒店回复: Dear Mr. Morford,Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. What you’ve described is not the level of service we strive to provide, and we sincerely apologize for the inconvenience and discomfort you encountered.Housekeeping service should absolutely have been provided as requested, and we regret that this was not followed through properly. Additionally, the condition and cleanliness of your room — including any odors — should have been addressed promptly and thoroughly. We understand how frustrating this must have been.Please know that your comments have been shared with our management and housekeeping teams so we can investigate this matter fully and ensure it is addressed internally. Guest satisfaction is extremely important to us, and we’re committed to improving.If you're open to discussing your stay further, we would appreciate the opportunity to make things right.
这个酒店是我在美国旅行住的性价比最高的酒店，房间很大，还有厨房，厨房用具基本都有，特别适合家庭出游居住，可以住4个人，推荐！
我们很满意。
这家酒店很不错，适合短期住宿，还可以去探索附近的温泉。
很棒的酒店。
房间宽敞干净，小厨房设备齐全。
From the moment I walked through the doors, the experience was flawless. The lobby was pristine, the ambiance welcoming, and the staff—especially Josh at the front desk—elevated the entire stay to exceptional.
Very clean room. The king size bed was small and suite was not kid friendly. Sharp knives and counter top stove were too easy to reach.
I loved the blackout shade, it seemed like the middle of the night at 8 am. I was disappointed in the scratchy towels.
They have a steep pet fee of $150 but if you want a clean room to sleep in that doesn't smell, there's not many other places in the area. I wouldn't recommend this place though because of this ridiculously high fee.
Everything great except you don't provide fresh Kleenex type tissue. Housekeepers are handling them to restock and so they are not sanitary. Easy fix.
Clean and relaxing
Nice location within walking distance to restaurants and a grocery store. Staff were pleasant and professional. Room was very clean and well attended. Surprised that the room had a kitchenette! I would suggest a sleeping eye mask and ear plugs for light sleepers - for the smoke alarm on the ceiling that flashes and the refrigerator noise. Free breakfast is offered - the selection was great and very clean. What I enjoyed was having breakfast with low key music in the background and the TV set on a basic weather station and muted…very relaxing. We will definitely stay here again on our next golf outing.
We recently stayed two nights in Ocala, Florida, and were very pleased with the property. The room was exceptionally clean, quiet, and appointed well with a small kitchenette. The only change I would make is a larger trash can in the kitchen. We’ll certainly stay again!
Excellent staff and service. Room is spotless. Love the closet and kitchen area. Breakfast was delicious. HIGHLY recommend.
Stayed 4 nights. Room was never cleaned !!! Called and asked for service and all that was done were towels brought to room. Room was dirty and smelled like dogs. NEVER would stay here again !! What a joke for what they charge!!!