酒店回复: Hola viajero,¡Agradecemos su generosa revisión! Realmente nos alegra el día. Maz K.#Team6
3.0分
其他
Only reason I gave 2 stars is because the room I reserved was dirty when I entered. The gentleman was very nice and got me a clean room
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酒店回复: Dear Ashley,Thank you for taking the time to share your feedback. We sincerely apologize that your first room was not ready upon arrival. We’re glad our team member was able to promptly assist and provide you with a clean room. Your comments help us improve, and we’ll review this with our housekeeping staff to ensure a smoother experience in the future. We hope to welcome you back for a much better stay.Sincerely,Tina PatelGeneral Manager
3.0分
其他
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The rooms are so small. We ended up leaving and going to another hotel. With two beds in the room there was no space to move around. Would be a great room for one bed with one or two people, but any more than that should look elsewhere.
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酒店回复: Dear Nicola,Thank you for sharing your feedback. We’re sorry to hear that the room size didn’t meet your expectations. We understand how important comfort and space are during your stay, and we appreciate your suggestion. Your comments will be shared with our management team for future improvements. We hope you’ll consider giving us another chance on your next visit.Sincerely,Tina PatelGeneral Manager
4.0分
商务出差
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There was no hangers for clothing and very limited space for a double occupancy room. Check in was smooth, wifi was good, and bed was comfortable. However, there was a strong smell in the room (and in the lobby as well)
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酒店回复: Hi Chiao,Thank you for your feedback. We're glad to hear check-in was smooth, the Wi-Fi worked well, and the bed was comfortable. We apologize for the lack of hangers, limited space, and the strong odor you experienced in both the room and lobby. Your comments are appreciated and will be shared with our team to help improve the overall guest experience.Jeremy Ward #Team6
4.0分
家庭亲子
Stayed with my daughter and was happy with our experience. Room was clean and actually much better than I expected considering the price. Happy with our stay!!
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酒店回复: Dear Brenda,Thank you for sharing your experience! We’re glad to hear you and your daughter enjoyed your stay and found the room clean and comfortable. We appreciate your kind words and your 8/10 rating — we’d love to know what we could do to make your next visit a perfect 10. Hope to welcome you back to Motel 6 soon!Sincerely,Tina PatelGeneral Manager
3.0分
商务出差
The floors in the room were quite dirty. I had to request housekeeping to come in and clean the room.
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酒店回复: Dear Kenneth,Thank you for taking the time to share your feedback. We’re sorry to hear about the cleanliness issue you experienced and appreciate you bringing it to our attention. Your comments have been shared with our housekeeping team to ensure this does not happen again. We hope you’ll give us another opportunity to provide you with a much better stay in the future.Sincerely,Tina PatelGeneral Manager
4.0分
其他
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Staff was very helpful. Bed was clean. Bathroom was very clean. Was a slight opening at the bottom of the door where insects could get in but other than that it was a good stay it was economical and people were very nice. It is on 14th Street and there are a lot of places to eat on 14th street. They have a blackout shade on the window so if you want to lay down in the middle of the day your room is dark which I appreciate. All in all I give it four stars only reason I don't give it five is due to the opening at the bottom of the door thank you
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酒店回复: Hi Karen, thank you so much for sharing your experience with us! Your satisfaction and trust mean everything to our team. We can’t wait to welcome you back!
4.0分
其他
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The staff were amazing, they are in the middle of remodeling these and you can tell. Our room was t cleaned well at all would be my only complaint. There was someone’s hair in the sink, the floor was dirty!
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酒店回复: Hi Kristin, thank you so much for sharing your experience with us! Your satisfaction and trust mean everything to our team. We can’t wait to welcome you back!
5.0分
其他
You can tell they are renovating, its nice. The room was amazingly clean...ZERO dust found in room. Normal wear and tear. Great stay
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酒店回复: Hello Michael, thank you so much for sharing your experience with us! Your satisfaction and trust mean everything to our team. We can’t wait to welcome you back!
1.0分
商务出差
Room has roaches and black mold under sink have pictures and video evidence
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酒店回复: Dear Alexa,We’re very sorry to hear about your experience. This does not reflect our usual standards, and our team is addressing the issue immediately. Sincerely,Tina PatelGeneral Manager
价格不错，环境不错，就是地板有点脏
Only reason I gave 2 stars is because the room I reserved was dirty when I entered. The gentleman was very nice and got me a clean room
The rooms are so small. We ended up leaving and going to another hotel. With two beds in the room there was no space to move around. Would be a great room for one bed with one or two people, but any more than that should look elsewhere.
There was no hangers for clothing and very limited space for a double occupancy room. Check in was smooth, wifi was good, and bed was comfortable. However, there was a strong smell in the room (and in the lobby as well)
Stayed with my daughter and was happy with our experience. Room was clean and actually much better than I expected considering the price. Happy with our stay!!
The floors in the room were quite dirty. I had to request housekeeping to come in and clean the room.
Staff was very helpful. Bed was clean. Bathroom was very clean. Was a slight opening at the bottom of the door where insects could get in but other than that it was a good stay it was economical and people were very nice. It is on 14th Street and there are a lot of places to eat on 14th street. They have a blackout shade on the window so if you want to lay down in the middle of the day your room is dark which I appreciate. All in all I give it four stars only reason I don't give it five is due to the opening at the bottom of the door thank you
The staff were amazing, they are in the middle of remodeling these and you can tell. Our room was t cleaned well at all would be my only complaint. There was someone’s hair in the sink, the floor was dirty!
You can tell they are renovating, its nice. The room was amazingly clean...ZERO dust found in room. Normal wear and tear. Great stay
Room has roaches and black mold under sink have pictures and video evidence