酒店回复: Dear Guest,Thank you for making us a part of your trip to the area. While we are glad that you appreciated our well-maintained property and location, we apologize that the breakfast did not meet your expectations. Your feedback is invaluable, as it helps us to focus on the areas that need more attention. We hope you will give us another opportunity to regain your trust.Sincerely,PJ Birkbeck,General Manager
酒店回复: Dear Guest,We are delighted to read your review of your recent stay at our iconic luxury hotel! Nothing is more important than your satisfaction, so we are pleased to know how happy you were with our clean and spacious accommodations. We understand that the lack of soundproofing made for an unpleasant experience. We want you to know that we are working on ways to combat the noise issues. Thank you, and we look forward to hosting you again at The Chandler Hotel at White Mountains.Sincerely,PJ Birkbeck,General Manager
酒店回复: Dear Guest,Thank you for the feedback. We apologize for the concerns you had with the pull-out couch and regret the inconvenience and frustration caused. Your feedback is invaluable, as it helps us to focus on the areas that need more attention. Thank you for sharing your experience with us, and we hope to have another opportunity to provide you with the perfect stay you deserve.Sincerely,PJ Birkbeck,General Manager
酒店回复: Dear Guest,Thank you for sharing about your stay with us. While it seems that you enjoyed your overall visit, we understand there were some aspects where we fell short. Your feedback is an opportunity for us to improve and reach the best level of guest satisfaction, so we appreciate you sharing it with us. It has been a pleasure to host you, and we hope you will choose to stay with us again.Sincerely,PJ Birkbeck,General Manager
5.0分
家庭亲子
原文
翻译提供方：Google
惊喜万分——房间干净整洁，非常棒。工作人员热情友好，乐于助人。地理位置优越，方便游览白山。
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酒店回复: Dear Guest,Thank you for the feedback. We are delighted to read your review of your recent stay at our iconic luxury hotel. Nothing is more important than your satisfaction, so we are pleased to know how happy you were with our clean accommodations, excellent location and friendly service. Thank you once again, and we look forward to hosting you again at The Chandler Hotel at White Mountains.Sincerely,PJ Birkbeck.General Manager
半夜我们房间天花板漏水，水滴到了我同伴的行李箱和电子设备上。前台没人，电话也无人接听，明明电话上写着可以拨打员工电话。我们留了张纸条，但还是没人联系我们。我们把东西搬离漏水的地方，放了一个垃圾桶。吃早餐的时候，我们又去前台说明了情况。前台说她会跟相关人员沟通，然后联系我们。那天我们大部分时间都在外面，而且有些地方没有信号。等我们回来的时候，他们已经把垃圾桶拿走了，但地板上的垃圾却没清理。我们之前铺的毛巾他们也没有更换。退房的时候，我问前台工作人员，我们能不能得到一些补偿，毕竟我们一夜没睡好。她说这要通过第三方（*******）处理，我得直接联系*******。她态度也很差，说她试着打电话，但是没人接。没错，有些地方确实没有信号。她一点都不专业——一个年轻女孩，态度还这么差！
我们下午5点左右到的时候，前台一个人也没有。那应该是PRIMO的入住时间。当时有4个人在等着办理入住。我排在队伍最前面，等了将近10分钟才有人来。
这家店“还行”。不脏，只是看起来每个表面和地板都需要用来苏尔水之类的东西好好擦洗一下。
绝对不值300美元。
房子确实干净整洁，维护得很好。不过这房子的照片需要更新一下了，照片上显示有酒吧、美味的晚餐和欧陆式早餐。描述也有点误导。
没有酒吧，没有晚餐，而且欧陆式早餐的价格也太低了。我们住的三天都是出去吃早餐的。如果你想住在市中心，这里就是亮点。走路时地板咔哒咔哒响，我能听到楼上房间的声音，好像我们住在复式公寓里一样。清洁人员吸尘的声音像是隔着墙传来的。
如果再来这个地区，我会另寻住处。
酒店感觉很陈旧，人手不足。我们的房间在第一晚和第二晚之间都没有打扫或维护。室内泳池区域有明显的异味。总的来说，感觉像是一家价格昂贵的经济型酒店（套房每晚超过500美元，另加费用）。
地板噪音很大
这家酒店位置优越，环境优美。非常干净，维护得很好。问题是地板噪音很大。我对噪音不敏感，但楼上有人在房间里走动，噪音太大，一直吵醒我，让我睡不着。空调也非常吵。酒店的服务很差，没有酒吧，礼品店也不卖酒精饮料。
很棒
房间宽敞、干净、设施齐全。景色优美。我们非常喜欢。唯一的缺点是楼层之间的隔音效果有待提高。早餐还不错，但我错过了华夫饼机。总之，这是一家很棒的酒店。
预订的时候，酒店告诉我房间里会有一张折叠沙发，可以睡五个人。结果，我不得不要一张脏兮兮、破旧的婴儿床给我儿子睡。婴儿床边缘很锋利，让他睡得一点也不舒服。
非常棒的旅馆。现代化的住宿，友好的员工。早餐不错。唯一的“惊喜”（我可能忽略了什么）是距离餐厅和商店不太近。除此之外，一切都很好，性价比很高。
没有热水浴缸，只有一个晚上9点关闭的游泳池。早餐很简单，选择不多。我们在房间里发现了两只苍蝇。
惊喜万分——房间干净整洁，非常棒。工作人员热情友好，乐于助人。地理位置优越，方便游览白山。