酒店回复: Dear Axel,Thank you for sharing your feedback about your stay at Darwin Esplanade Central.We're sorry to hear that your room was not up to your expectations. We understand that the dated bathroom and curtains may have detracted from your overall experience.We appreciate your kind words about the helpful lady at reception, and we'll be sure to pass on your feedback to her. We're also aware of the staffing challenges and are working to address them.We apologise for the price point and will review our charges to ensure it reflects the quality of our accommodation.We hope you'll consider giving us another chance in the future when we have had the opportunity to make improvements.Kind regards,Guest ServicesDarwin Esplanade Central
酒店回复: Dear Marie,Thank you for your wonderful review! We're glad you found our location convenient and enjoyed the large rooms, service and location.We appreciate your feedback about the bathroom features and the suggestion for bowls and cutlery in the studio rooms. We will look into these improvements.We look forward to welcoming you back for another great stay.Kind regards, Guest Services, Darwin Esplanade Central
酒店回复: Dear Axel,Thank you for sharing your feedback. We're sorry to hear that the condition of the room and bathroom did not meet your expectations. The issues with the curtains, shower, and overall dated appearance are concerning, and we’ll address these with our maintenance team. We understand your concerns about value for money and will use your comments to help guide our improvements.We appreciate you bringing these matters to our attention.Kind regards, Guest Services Darwin Esplanade Central
酒店回复: Dear Lynn,Thank you for your feedback on your stay. We apologise for the condition of the apartment and the unreliable Wi-Fi. We're always looking to improve our facilities and your comments will help us identify areas for improvement. We hope to welcome you back again in the future.Kind regardsGuest ServicesDarwin Esplanade Central
酒店回复: Dear John,Thank you for your fantastic review! We're thrilled you enjoyed your stay, found our location convenient, and appreciated our obliging staff. We look forward to welcoming you back next time you're in town.Kind regards,Guest Services,Darwin Esplanade Central
4.0分
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翻译提供方:Google
达尔文
房间宽敞,位于市中心
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酒店回复: Dear Ronald,We are happy that you enjoyed your stay at Darwin Esplanade Central and found the room size and central location to your liking! It's great that you had an overall positive experience. We appreciate your feedback and hope to welcome you back in the future.Kind regards,Guest Services, Darwin Esplanade Central
保洁和服务都很好,没得说。
不幸的是,我们住的房间非常老旧,尤其是浴室。它看起来像是六十年代的,从未翻新过。窗帘的滑轨损坏了,部分已经脱落。接待处的女士非常乐于助人,也很友善,但工作量实在太大。她是清洁团队的一员,因此需要的时候无法提供服务。就我们住的房间而言,我们觉得价格太贵了。
非常方便,在城市里是个不错的选择。有些浴室设施略显陈旧,但总体来说,房间很大,可以使用Mantra泳池,而且去滨海大道也很方便。前台服务很棒:帮我寄存了行李,还给了我一条毛巾,让我可以游泳直到入住/房间准备好。前台工作人员很友好。很高兴能有带浴缸的房间。如果单间公寓里能提供一些碗和餐具就更好了。除此之外,性价比很高。
酒店房间非常陈旧,尤其是浴室。窗帘脱轨了,有些滑轨也坏了。淋浴/浴缸很滑,水龙头和淋浴喷头也非常老旧。我只能给它评个三流酒店,而且价格太贵了,完全不值这个价。
位置不错,但前台一直无人值守。中午抵达时,我不得不拨打手机号码等着人来。退房时,以及我入住期间4天中唯一一次需要当地建议时,都没有人。公寓很宽敞。卧室位于一个壁龛内,与客厅没有隔开。没有烤箱。厨房里餐具和陶器种类繁多,刀叉餐具——只有一个水杯,但有5个酒杯,一个早餐碗,但有4个碟子。没有锅刷,也没有茶巾。淋浴在浴缸上,进出很不方便。
这是我们在达尔文市中心能找到的最便宜的八天住宿。真是太划算了!!它位于滨海大道,周围都是顶级酒店,靠近 Shenanigans 酒吧、Coles 超市、二百周年公园、皮尔街,那里有各种餐厅、商店等等。不仅如此!!房间虽然比较旧,但维护得很好,一尘不染,所有能开关的东西都有——洗衣机、烘干机、洗碗机、熨斗、吹风机、熨斗,但没有熨板,还有非常舒适的休息室,在达尔文无论住多久,这里都有你需要的一切。空调非常棒——只需开关,不用摆弄,不用调节旋钮,运行完美!这在达尔文极端的气候条件下实在是太重要了!前台的白天工作人员非常出色,但下班后值班的保安有点不尽如人意。他们尽了最大努力,但还是很无能。我们住的那一侧可以俯瞰青年旅舍和Shenanigans酒吧,那里一直很吵,直到晚上10点宵禁,所以我们没法使用阳台。不过,门关上后,我们什么也没听到。如果我们再来达尔文,这里会是我们的首选!
破旧不堪,需要翻新。Wi-Fi 非常不稳定。
达尔文还有很多其他公寓可以住。我们住了一个星期,全程没有客房服务,只提供 2 条毛巾,床单 7 天都没换过……真是的!!内部陈旧破损,内饰破损,淋浴配件漏水,墙上的水龙头松动。盘子和玻璃杯不见了,厨房用具很少,没有煎锅,没有烤箱。抵达时,洗漱用品 = 1 瓶沐浴露、1 瓶洗发水、6 瓶护发素。1 瓶洗涤剂、2 瓶洗碗粉……7 天住宿就这些了!!!游泳池关闭
很棒的酒店,下次我来这里还会住这里,地理位置优越,工作人员非常乐于助人
达尔文
房间宽敞,位于市中心