酒店回复: Dear Valued Guest,Thank you very much for your kind review and high rating. We’re delighted to know that you enjoyed your stay, especially our breakfast selection, beautiful scenery, and the comfort of your room.We appreciate your feedback regarding the shower water and will share it with our team for review and improvement. Your satisfaction means a lot to us, and we’re truly happy to know you had an overall wonderful experience.We look forward to welcoming you back to Twin Lotus Resort & Spa for another relaxing stay soon.Kind regards,Twin Lotus Resort & Spa Team
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback. We’re truly sorry to hear that some aspects of your stay did not meet your expectations, particularly regarding the room condition and dining experience. Please accept our sincere apologies for the inconvenience caused.We’ve already shared your comments with our Engineering and Housekeeping teams for immediate inspection and improvement. Your feedback is very valuable as it helps us enhance both our facilities and services.We’re glad, however, that you appreciated the convenience of our scooter rental and tour services. We do hope to have the opportunity to welcome you back in the future and provide a much more enjoyable experience.Kind regards,Twin Lotus Resort & Spa Team
酒店回复: Dear Khun Utangkeai,Thank you for sharing your wonderful feedback. We’re delighted you enjoyed our beachfront location, clean pool, comfortable linens, and delicious breakfast, as well as the special dining discount. We appreciate your tips for sunset viewing and look forward to welcoming you back for another relaxing stay.Warm regards,Twin Lotus Resort & Spa Team
酒店回复: Dear Valued Guest,Thank you very much for your wonderful review and for highlighting our great value, clean facilities, and relaxing surroundings. We're delighted to hear you enjoyed the spa promotion and plan to return for another treatment!We appreciate your feedback regarding breakfast variety and will share your comments with our culinary team for improvement. Thank you once again, and we look forward to welcoming you back soon.Warm regards,Twin Lotus Resort & Spa Team
4.0分
高级房
朋友出游
房间很大，整体环境不错，早餐好吃，就是住一楼比较潮湿，卫生间下水道味道很重。
展开
酒店回复: Dear Valued Guest,Thank you for your kind review and for highlighting the spacious room, pleasant environment, and delicious breakfast. We’re glad you enjoyed these aspects of your stay.We also appreciate your feedback regarding the humidity and bathroom smell on the first floor. Your comments have been shared with our team so we can improve the experience for future guests.We hope to welcome you back again soon for an even more comfortable stay.Kind regards,Twin Lotus Resort & Spa Team
酒店回复: Dear Juxiaole, many thanks for your great comment. We are happy to hear, that your stay and trip was to your satisfaction. We will share your comment with our FOM. Looking forward to welcoming you back soon. Best regards. Your TL team
各方面都挺好。早餐很好吃，种类也多，风景特别美，早上坐那吃早餐那一刻真的觉得值了。房间也干净，环境也很舒服，服务态度也不错。唯一的小问题就是洗澡水有点点咸，其他都挺好的。整体来说很满意。
酒店环境可以，但是酒店设施实在太老旧了，房间木头脱皮、阳台的凳子栏杆都晒坏了、下水道反味太臭太臭太臭！！！！！酒店门口那家餐厅不好吃，烤虾也不新鲜，冬阴功汤里面没啥东西，不知道谁在推。酒店可以租摩托车和洛克岛游，价格和外面不会差很多，方便。
但还是要说酒店太臭了，和宣传照也不一样
亲爱的各位，这大概是我们住过的泰国最好的酒店了！
服务、员工、早餐和水疗都达到了顶级水平。我们已经很久没有对一家酒店如此满意了！如果您想享受高品质的假期并体验最棒的水疗，双莲酒店（Twin Lotus）绝对是您的正确选择。我们希望在下次旅行中再次入住这家酒店！
离海、早餐和泳池都很近，淡季人非常的少
泳池很干净，布草还可以（就是干净能睡）
但由于淡季人少，早餐种类相对比较少，但整体都很好吃。在酒店用餐会有八折的折扣，所以综合也不太贵，附送大家双莲附近看日落的点位，谷歌定位即可
我在兰塔岛双莲度假村度过了一个美妙的假期。从热情的服务到优美宁静的环境，一切都非常棒。这里的氛围令人放松，非常适合寻求宁静假期的旅客。我特别喜欢整个度假村宁静且维护良好的感觉。强烈推荐给任何想要放松身心、享受宁静之旅的人！
淡季性价比非常高。SPA非常不错，并且有买一送一的优惠，千万不要错过。 以后去一定会再体验SPA
早餐有点单调，住了3晚，3天的早餐都一样。
房间很大，整体环境不错，早餐好吃，就是住一楼比较潮湿，卫生间下水道味道很重。
前台工作人员有时不友好，人手不足。早餐选择很多，但每天都一样，希望能有更多变化。如果住在泳池房，去吃早餐和沙滩的路有点远。酒店有四辆车，但大部分时间只有一辆在运行，这让前台工作人员变得非常不友好。
服务人员非常好。有些前台工作人员不会说泰语。房间和空调都很好，但床垫需要更换了。
下雨后，露台上积水很多，每次去洗手间或洗漱的时候脚都会湿。另外，很可惜没有蚊帐。
酒店里的餐饮、酒水和短途旅行价格明显过高。
完美放松，远离城市喧嚣的地方。
员工友善，乐于助人。食物也挺不错。
第二次来双莲了，房间的非常干净，每天清理的都很及时，外面的景色非常好，前台经理非常负责任，帮我们协调解决问题，使得这次的双莲之旅非常圆满！酒店出门就是大海，每天晒太阳，吹海风真的惬意……国外人居多，整体都非常满意👍