酒店回复: Thank you so much for your wonderful and thoughtful review of your recent stay at The Westin Grande Sukhumvit, Bangkok.We’re delighted to hear that you and your family enjoyed our convenient location — being steps away from shopping malls and the BTS/MRT truly makes exploring the city easier, and we’re glad it suited your travel needs. It’s lovely to know how much you and your son enjoyed the fresh coconut and breakfast offerings each morning — your story brought a smile to our team!We appreciate your feedback regarding the swimming pool size and are happy to know you still found it relaxing, especially in the evenings. Your detailed experience is incredibly valuable to both us and future guests, and we’re truly grateful for your kind recommendation.We look forward to welcoming you and your family back again soon for another refreshing stay!Warm regards,The Westin Grande Sukhumvit, Bangkok
酒店回复: Thank you for choosing to stay at The Westin Grande Sukhumvit, Bangkok and for taking the time to share your feedback following your recent stay with us. We are delighted to know that you found our location highly convenient with easy access to BTS and MRT stations as well as nearby shopping and dining attractions. Your kind remarks and positive ratings have been shared with our hotel team. Thank you.We also value your candid comments regarding our facilities and the surrounding noise. As our hotel is located in the heart of Bangkok, close to vibrant city life, we understand that external noise may occasionally affect guest comfort. We are pleased to share that enhancement initiatives are currently underway, including room upgrades aimed at improving sound insulation, as well as ongoing preventative maintenance such as window improvements and resealing. While The Westin Grande Sukhumvit reflects a timeless, classic character, we remain fully committed to maintaining high standards of cleanliness and comfort while continuously working toward further modernization. Your feedback is invaluable and helps guide our ongoing improvement efforts.As for the Chinese Restaurants there are a few in Terminal 21 that are popular with Chinese travelers or many along the BTS line. Our concierge team can certain assist to recommend and make bookings on your next visit.Should there be anything we may assist with to make your next visit even more comfortable and enjoyable. We would be delighted to welcome you back in the future.Wishing you an energizing and healthy start to the New Year.
酒店回复: Dear Guest,Thank you for your solo stay with us and for giving us the wonderful rating of Amazing (9.5/10)!We are delighted to learn that you enjoyed your experience and found the hotel to be a good choice in the Sukhumvit area. Your compliments regarding the very good service attitude of our Front Desk associates and the cleanliness of your room are highly appreciated and rewarding for our team.We also appreciate your valuable suggestion regarding the shower system update. Your comfort is our priority, and we have shared this feedback with our Engineering team as we prioritize our ongoing refurbishment plans.We look forward to welcoming you back for another peaceful and refreshing visit soon!Wishing you an energizing and inspiring week ahead.Be well,The Westin Grande Sukhumvit, Bangkok
酒店回复: Dear Guest,Thank you for choosing to stay with us and for sharing your feedback with a 7.5/10 rating.We are pleased to hear that you found the service to be good and that our convenient location made it easy for you to access surrounding dining and entertainment options during your stay.We also appreciate your honest comment regarding the age of the hotel. Please be assured that we are committed to maintaining and updating our facilities to ensure we continue to provide the comfortable and refreshing experience expected of a Westin. Your feedback is valuable as we prioritize our ongoing refurbishment plans.We hope to have the pleasure of hosting you again soon, demonstrating both our dedicated service and our refreshed accommodations.Wishing you an energizing and inspiring week ahead.Be well,The Westin Grande Sukhumvit, Bangkok
酒店不算新,但是胜在地理位置优越
出门就是商场和地铁,非常的方便
每天就是地铁出去兜个景点再地铁回来
因为如果你叫grab,等待就得等半小时
所以还不如去坐地铁来得更方便些
附近吃饭的地方也蛮多的
早餐也是不错的,居然还有椰子
每天早上必搞一个椰子喝喝,儿子还要把
里面的椰肉挖干净吃掉,水果还有剥好的柚子
给个大大的赞👍🏻不过柚子吃完就换其它水果了
吃完早饭回房间躺会儿,出门按一下清扫就行
泳池基本上包场,没啥人晚上去游
泳池稍微有点小了,其它都还行
不过总体来讲还是推荐的😏
印象中第二次入住曼谷素坤逸威斯汀,到了房间刚要休息发现床单一个大污渍,比较恶心。于是叫了客房经理直接换了房间,给予的补偿是免费两天早餐和可以延迟到下午两点退房……好吧,赶紧休息才是正事。换了新房间,发现被罩上有一个类似于墨水或者油污之类的污渍,这真够精彩的,怎么又来了,但心想算了,赶紧叫服务员换一个新的床单吧,等了十五分钟不来……我是有点不高兴了,直接又叫了客房经理。经理来了之后跟服务员一起换了新床单,然后甩下一句“already changed”扭头就走了……对,非常潇洒和从容,搞得我感觉是我对不起他了。以为也就这样了,结果精彩继续,第二天醒来发现床头缝隙里有一张之前客人遗留的门卡,那就说明其实卫生真的就没有好好打扫啊!确实有点儿过了。
地理位置较好,两条地铁交汇处,旁边商场超市便利店夜市一应俱全,应该去哪个景点都较为方便。泳池人也不多,孩子游得很尽兴。不足就是太靠近主干道了,所以即便到晚上了,摩托车声音还此起彼伏,如果对噪音敏感的人群,可能需要慎重选择。
老牌五星 酒店设施有点老 但是位置很方便 在21商场旁边 吃饭逛街都很方便 也是bts和mrt交错的一个大站旁边 酒店很多日本人 所以感觉日餐蛮多的 可以有点中餐就更好了 还有噪音有点大 靠近主要干道 建议怕吵的别选没去游泳池 还有床稍微有点软
我最近的入住体验喜忧参半,但卓越的员工和美味的食物确实令人印象深刻。
前台工作人员非常友好和乐于助人,让入住和退房过程都十分顺畅和愉快。他们热情的服务无疑是我此行的亮点。早餐也很棒——种类丰富,食物新鲜且品质上乘。看得出来他们在餐饮方面确实下了不少功夫。
另一方面,酒店的设施确实需要大规模翻新了。整体装修感觉相当过时,房间本身也有几个问题。淋浴水压非常小,这让人很沮丧。入住第一晚,洗发水按压瓶是空的。我给客房服务留了便条,但第二天仍然没有补充。我并不是责怪工作人员,但这确实是一个影响我住宿体验的疏忽。
此外,房间的一些电器系统看起来也很陈旧。控制面板已经过时,电线裸露在外,电话也无法使用。我还发现有些电源插座很松,给我的设备充电带来了不便。
总的来说,如果你正在寻找一家服务出色、食物美味的酒店,这是一个不错的选择。但是,如果现代化设施和崭新的客房对你来说是优先考虑的因素,你可能需要考虑其他选项。
前台女士服务态度很好,酒店整体房间整洁无异味,更新下淋浴花洒系统会更好,是素坤逸地区不错的酒店了,爱干净的可以入住
刚结束在曼谷素坤逸威斯汀的入住,体验非常满意,必须给个好评!
酒店的地理位置绝佳,就在BTS Asok站旁边,出大门就是轻轨,距离MRT也只有几步之遥。对面就是Terminal 21购物中心,逛街吃饭按摩都超级方便,出行购物无缝衔接。
环境方面,房间宽敞明亮,虽然酒店有些年头但维护得很好,干净整洁。泳池和健身房的体验也很惬意。
特别想夸夸这里的服务。从前台到礼宾,每位员工都面带微笑,主动帮忙提行李、叫车。下次来曼谷一定会再选择这里!
这家酒店地理位置绝佳,距离Asok轻轨站仅1-2分钟路程,距离Sukhumvit地铁站约3分钟路程,旁边就是Terminal 21商场。
办理入住手续很顺利。我预订的是带行政酒廊使用权的房间,但工作人员没有给我说明酒廊开放时间及我享有的权益的信函。此外,我本应享有两杯免费酒吧饮品,但办理入住的工作人员也没有给我相应的券。我支付押金后也没有收到收据,也没有被告知会发送电子版收据。
房间还可以。感觉有点昏暗和陈旧。电视不太好用,屏幕上方有一部分是黑的。与其他同级别酒店不同,这里也没有提供枕头选择菜单。
行政酒廊也还行。小吃要么是海鲜,要么是辣味食物,或者是两者的混合,而我因为过敏等原因都不吃,所以有点失望。此外,他们的立顿柠檬茶罐装饮料也用完了。我不明白他们是如何盘点的,或者明知只剩两罐了为什么不及时补货。
客房服务在咖啡上非常吝啬。我喝咖啡量比较大,每次都会放两包。然而,当我要求加量时,他们却说每间房通常最多只给5包。
清洁人员有点奇怪。当我向她索要额外洗漱用品时,她却说她需要“先打电话”。大概是打给客房服务。我不确定这是否是这家酒店的标准操作流程,因为这是我第一次遇到这种情况。
对于一家五星级酒店以及他们收取的费用来说,咖啡的吝啬程度以及他们如何假设对海鲜过敏的人会吃辣味食物(因为这是当时唯一的其他选择)让我感到惊讶。
酒店比较旧了 但是服务还行吧 出行也很方便 周边吃喝玩乐都有
太残太旧了,冲凉房的水下不去,洗到最后冲凉房的水都漫出来了,没办法,就想着那只能站举措里冲啦,谁知浴缸的下水塞一拨,管道里的水从下面涌上来,恶心死了