酒店回复: Dear Valued Guest,Thank you for taking the time to share such a detailed and thoughtful review. We're delighted to hear that you enjoyed your stay and found our location, facilities, and service to your satisfaction.It’s great to know that our direct access to Surasak MRT and proximity to major shopping districts added convenience to your trip. We're especially happy you appreciated the rooftop infinity pool and its stunning city views — even without swimming, it’s truly a special experience. Your kind words about our gym, restaurant, and overall cleanliness mean a lot to us.We’re also thrilled to hear that you found our service attentive and the overall stay to be of excellent value. Feedback like yours motivates us to continue providing the best possible experience for every guest.We hope to welcome you back again soon!Management Team Eastin Grand Hotel Sathorn Bangkok
酒店回复: Dear Valued Guest,Thank you for taking the time to share your honest feedback. We sincerely appreciate your comments, as they are valuable to us in our ongoing efforts to enhance the guest experience.We regret to learn that the room layout, facilities, and overall experience did not fully meet your expectations of a five-star hotel. Your observations regarding the room details and the infinity pool have been noted and will be shared with our management and design teams for careful review and future improvement.Thank you once again for your valuable input. We hope to have the opportunity to welcome you back to Eastin Grand Hotel Sathorn Bangkok and provide a more satisfying experience.Management TeamEastin Grand Hotel Sathorn Bangkok
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your review and for choosing to stay at Eastin Grand Hotel Sathorn Bangkok. We are pleased to know that you enjoyed our central city location, comfortable rooms, and found your stay convenient.We are especially delighted that you enjoyed our infinity swimming pool. Its panoramic views and atmosphere do make it a popular spot for relaxation and memorable photos, and we are glad it left a strong impression on your visit.Thank you once again for your feedback. We look forward to welcoming you back for another enjoyable stay in the future.Management TeamEastin Grand Hotel Sathorn Bangkok
酒店回复: Dear Valued Guest,Thank you for sharing your experience at Eastin Grand Hotel Sathorn Bangkok.We look forward to welcoming you back on your next trip to Bangkok, and we hope to exceed your expectations once again.Management Team Eastin Grand Hotel Sathorn Bangkok
位置：位于市中心，距离各大商圈都很近，尤其是三楼可以直通surasak地铁站，步行也就一两百米，超级方便。
设施：不算是最新的但维护非常良好，早上起床在无边泳池踩水发呆看看天际线，就算不游泳也是非常愉悦的体验，餐厅非常干净整洁很温馨的配色，欧美人居多，早餐种类丰富，健身房设计的很棒，超大落地窗直接可以一边健身一边欣赏像素大厦。
服务：非常有耐心和周到。
价格：性价比很高！
我觉得房间设施布局还可以再改善改善，傻大的房间，没有特别精致或者有亮点的细节，游泳池是无边的，还可以吧，总之觉得五星就差点
外国人比较多，在市中心，相对方便。房间也很不错。尤其是游泳池，真得很棒！无边泳池，拍照打卡，还有很多美女。
有几位工作人员的态度有点高傲，或者说有点“看人下菜碟”的感觉，但除此之外，我住得还是很舒服的！晚上的泳池人很多，但早上几乎没人，感觉非常棒！酒廊的简餐和鸡尾酒，还有早餐的自助餐都很好吃！
Eastin酒店达到了我们很高的预期。房间和大堂都符合这个酒店的级别。早餐种类丰富，而且非常棒。唯一美中不足的是，入住的时候我们希望能得到更热情的欢迎。
不要犹豫，选择这家酒店！它紧邻曼谷最棒的餐厅之一（Blue Elephant），三楼有天桥直通地铁站，不用爬楼梯，下雨也不怕淋湿。早餐非常棒，员工超级友好。
距离地铁站只有一站路，就可以到达码头，那里有通往各处的船只。泳池也很赞。我会再来住的，这是我能给出的最高评价了。
酒店整体卫生状况非常好，入住期间一直感觉很舒适。不仅客房，连公共区域都打理得很细致，让人住得很安心。工作人员始终热情周到，从入住到退房都提供了非常贴心的服务。酒店地理位置优越，靠近市中心，去主要景点和购物区都非常方便。公共交通也很便利，帮我节省了不少时间和开销，这一点尤其满意。总的来说，服务、设施和地理位置都很出色，是一次非常棒的体验，给我留下了深刻的印象，下次还会考虑入住。
这是一家与车站直通的酒店。大堂虽然不大，但很有奢华感。这是一家高层酒店，五楼有一个风景绝佳的泳池。早餐种类丰富，每样都很美味。酒店名为“天空”，所以天花板很高，是我住过的各国酒店中感觉最开阔、最放松的一家。淋浴没有漏水，水压也很好。床铺很舒服，清洁也很到位。从这里坐一站船就可以去三大寺庙，非常方便。而且乘坐BTS十几分钟就能到达繁华区。下次一定还会再来。
房间也不算太大但是有的都有，挺满意的，服务非常热情，住的欧美人居多，旁边就是便利店，去哪里都很方便，满意
酒店位置很好，与BTS站直接相连。选择这家酒店是因为听说早餐很棒，但实际体验下来，并没有那么惊艳，种类倒是挺多的，选择范围广一些？不过没什么特别美味的，就那样吧。通过App可以提出各种请求，很方便，工作人员响应也很及时，没有遇到什么不便。唯一让人有点烦心的是，我们预订的是包含行政酒廊权益的房间，但第一天因为深夜才办理入住，赶不上欢乐时光，所以提前发邮件询问是否可以在退房后使用，并得到了肯定的答复。然而，这些信息似乎没有传达给酒店员工，导致我们不得不反复解释，浪费了很多时间，这让我感到有些不快。不过最终，在最后一天退房后，我们还是顺利使用了泳池、淋浴设施和行政酒廊。