酒店回复: Thank you very much for taking the time to share your experience with us.We’re delighted to hear that you had a pleasant business trip and that you appreciated our reasonable pricing, spacious bathroom, and excellent breakfast. We're also pleased that you discovered the beauty of our hotel, even during a short stay.It’s a shame you didn’t have time to explore the nearby shopping mall or enjoy our swimming pool—but we hope this gives you a good reason to visit us again in the future!We look forward to welcoming you back for a longer and even more enjoyable stay.
酒店回复: Sawasdee Kaa, Thank you very much for your continued support and for choosing to stay with us for the third time this year. We are pleased to know that you enjoyed the cleanliness and simplicity of our hotel, as well as the convenience of being close to the shopping mall and dining options.At the same time, we sincerely apologize for the inconveniences you experienced during your stay. We regret that the swimming pool renovation coincided with your visit, and we truly appreciate your patience as we work to improve our facilities for the future. We also apologize for the issue with the bathroom heater and the water flow. Your feedback regarding the possible solution is most helpful, and we have shared it with our Engineering team for immediate attention. Additionally, we are very sorry that our initial response at the front desk did not reflect the high standards of service that we strive to provide.Your comments are invaluable to us, as they guide us in improving both our service and our facilities. We are truly grateful for your understanding, and we look forward to welcoming you back after the completion of our renovations for a more comfortable and seamless stay.
酒店回复: Sawasdee ka, Thank you for sharing your feedback, and please accept our sincere apologies for the disappointment you experienced during your stay. We truly value your loyalty, and it is never our intention for any guest especially returning guests to feel overlooked or dissatisfied.Please rest assured that room assignments are not based on discrimination of any kind. However, we understand that the room you received did not meet your expectations, and we are very sorry for the inconvenience this caused. We have now added your preferences for a high floor and a better view to your guest profile to ensure we can better accommodate you on future visits.We appreciate you bringing this to our attention, and we hope you will consider giving us another opportunity to provide you with a more enjoyable stay.
酒店回复: Sawasdee Kaa,Thank you very much for sharing your wonderful feedback. We are truly delighted to know that our convenient location near the MRT Yellow Line, the large shopping mall, and the Srinakharin Train Night Market made your stay enjoyable. We’re also glad to hear that the easy access to the airport and the city center added comfort and convenience to your visit.Your kind recognition means a lot to us and will certainly be shared with the entire team as encouragement to continue delivering heartfelt hospitality.We sincerely look forward to welcoming you back to Dusit Princess Srinakarin Bangkok for another memorable stay.
酒店回复: Sawasdee Kaa, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay with us. We are truly delighted to hear that you found our service to be 100% perfect and that our Front Desk and Room Service teams made a positive impression on you and your family. Your kind words mean a great deal to us.We’re also glad you enjoyed the welcome drinks and found the cleanliness of our lobby, elevators, and rooms to your satisfaction. Your feedback about the location and the convenience of nearby amenities like the shopping mall is greatly appreciated. We understand that the distance from the subway station may not be ideal for everyone, and your tip about taking a taxi from the airport will surely be helpful to future guests.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back again in the near future.
酒店回复: Sawasdee Kaa, Thank you very much for taking the time to share your thoughtful feedback. We are pleased to know that you enjoyed a pleasant stay with us and found our hotel to be a convenient choice for your journey, especially with the nearby shopping mall and night market.At the same time, we sincerely appreciate your comments regarding transportation to the airport. Although we do not provide a shuttle service, our team is always happy to assist with arranging transportation and helping guests find the most efficient option. Your feedback is very valuable and will be shared with our management team for future consideration.We truly appreciate your kind words and hope we may have another opportunity to welcome you back for a more relaxed and detailed experience in the future.
酒店回复: Sawasdee Kaa, Thank you very much for taking the time to share your recent experience with us.We are delighted to hear that you were pleased with our service standards, and that our front desk team was able to assist you comfortably in both Chinese and English. It's wonderful to know you enjoyed our breakfast selection and found our swimming pool to be a highlight of your stay.We sincerely apologize for the unpleasant odor you encountered in the hotel. Please rest assured that we take such feedback seriously, and we will be investigating this matter further to ensure it is promptly addressed and does not affect future guests.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the near future.
商务出差,价格实惠房间正常水平,厕所意外的大,早餐很不错。隔壁有个超级超级超级大的商场,没来得及全部逛完,因为只住了一晚。
第二天早餐才发现,其实酒店很漂亮还有泳池,可惜了没拍照。
今年第三次入住,酒店卫生干净简洁,距离购物广场仅一条马路,吃饭商场选择挺多的,只是快到晚上21点就close order了,7eleven距离有几百米,距离稍微有点远,整好遇到泳池改造,10月1号才恢复使用,洗手间浴霸头有泄漏导致出水很小,个人觉得更换密封件或者浴霸头就能解决了,跟前台反馈时工作人员认为设施老旧是正常现象,派人上门去查看后也没能解决。
是携程杀熟,还是酒店故意先给差的房间。也不是第一次住了。排个这么丑的房间,让我待了两晚,很差,以后都不想来了
靠近捷运黄线,旁边有大型商场,诗纳卡琳火车夜市。挺方便的。机场过来也不远,去邦纳也很方便,去市区也不远
摩托车的噪音可能有点恼人,而且淋浴没有热水。
不过,入住办理非常友好,床很舒服,健身房也不错。还有一个很大的室外泳池。房间设施是顶级酒店的标配。旁边就是Seacon Square购物中心,方便就餐和购物。
打车去机场大约需要25分钟。
服务:服务必须满分,前台很热情,房间服务也很细致,给家人们都留下了非常好的印象,办理入住时,前台给的饮料好好喝!
位置:离地铁站有一段路,拖着行李的话还是从机场打车比较方便。酒店周年有商场,离得很近,不愁吃;
卫生:大堂,电梯和房间的卫生都很干净,晚上会有摩托车炸街的声音,其他方面都挺好;
总体来说,这家酒店是个不错的选择,虽然不在市中心,但整体很不错;
离开泰国之前最后一晚入住这个酒店,总体档次不错,感觉四星+左右。服务也挺好。入住原因主要是为了第二天去机场方便。但是比想象的距离机场远一些,二十来公里三十来分钟。而且酒店没有机场接送服务,要自己叫车。
晚上到酒店,大清早离开,所以体验不深,觉得地理位置似乎比较方便,旁
边就是商场,附近也有夜市什么的。基本上档次和价格匹配。
听说是泰国最大的酒店管理学校旗下的酒店,服务真的没得说,前台都会讲中文,英文也很流利,沟通非常顺畅。
早餐非常丰盛好吃,游泳池真的非常不错。
美中不足的是酒店里有股怪味儿,像是抹布捂了的潮味儿。
酒店所有员工提供的卓越客户服务给我留下了深刻的印象,我对此非常满意。三晚的住宿体验非常棒,令人愉快。但浴室的排水系统存在一个大问题。马桶附近区域持续潮湿,很可能是因为漏水。而且淋浴后的水无法完全排入下水道。请务必仔细检查并修复此问题。
位于曼谷市中心的好酒店,住得很舒服。现在成了我们来泰国必住的酒店了。