酒店回复: Dear Liulao6,Thank you very much for sharing your wonderful feedback. We are delighted that you enjoyed the spacious room, thoughtful bed placement, excellent soundproofing, and five-star facilities at Chatrium Hotel Riverside Bangkok. It is also wonderful to hear that our riverside setting, cleanliness, and friendly service contributed to a memorable stay.We are glad you appreciated the in-room kitchen and utensils, which allow our guests to enjoy home-style cooking during their stay. We look forward to welcoming you back for another enjoyable and comfortable visit by the Chao Phraya River.Warm regards,Mathurose (Rose)Resident Manager
4.7分
城景一卧室套房
独自旅行
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不管遇见了在什么位置工作的员工，只要你们对视了都会微笑问好。不管你有什么困难，只要你寻求帮助，他们都会为你想办法解决。他们不会因为你不太好的英语而表情失控，只要你勇敢地说，他们会努力去理解你，给你提供帮助和解答。非常大的房间和半小时一趟的Shuttle Boat非常方便。半小时其实很快就过去了，间隔不算长。另外，特别感谢Manager Lek & Jeerapat! Like you said: see? We can fix everything. Yes, you really can! See you next time 😊
9 / 11
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酒店回复: Dear Guest,Thank you very much for your wonderful feedback. We are truly delighted to hear that our team’s warm greetings, patience, and helpfulness made such a positive impression on you. Your kind words about their dedication, even with language challenges, mean a great deal to us.It is also fantastic to know that you enjoyed the spacious rooms and found our shuttle boat service convenient. We will be sure to share your special thanks with Manager Lek and Jeerapat—they will be thrilled to hear your message!We very much look forward to welcoming you back to Chatrium Hotel Riverside Bangkok for another memorable stay.Warm regards,Mathurose (Rose)Resident Manager
酒店回复: Dear Guest,Thank you very much for your detailed and thoughtful feedback. We are thrilled to hear that you enjoyed your suite, especially with the river view, and that our team provided friendly and efficient service throughout your stay at Chatrium Hotel Riverside Bangkok. It is also wonderful to know that our shuttle boat service and convenient location near the Ferris wheel night market added to your experience.We appreciate your comment regarding family facilities. While we focus primarily on creating a relaxing environment for all guests, we would like to mention that we do have a kid’s playground located on the same floor as the swimming pool, which families can enjoy during their stay. Your feedback helps us understand guest expectations and areas where we can continue to enhance offerings.It is our pleasure to accommodate requests such as late checkout whenever possible, and we are glad this contributed to your overall comfort. We sincerely hope to welcome you back again for another memorable stay.Warm regards,Mathurose (Rose)Resident Manager
酒店回复: Dear Nanxi2007,Thank you very much for your thoughtful feedback and for choosing Chatrium Hotel Riverside Bangkok to celebrate Chinese New Year. We are delighted that you enjoyed your stay, from the spacious room and large bathroom to the complimentary drinks, plentiful breakfast, and convenient shuttle boat service. It is also wonderful to hear that you appreciated the extra touches like Chinese soy milk and fried dough sticks.We sincerely appreciate your constructive comments regarding the toilet paper holder and will review this with our housekeeping team to ensure greater convenience and hygiene for our guests. Your input is invaluable in helping us improve.We are grateful for your recommendation and look forward to welcoming you back on your next visit to Bangkok for another memorable stay.Warm regards,Mathurose (Rose)Resident Manager
酒店回复: Dear Guest,Thank you for choosing Chatrium Hotel Riverside Bangkok to celebrate Chinese New Year with your parents. We are truly delighted that you had a memorable holiday with us.It is wonderful to know that you enjoyed the suite upgrade and our breakfast selection — especially the French toast — along with the pleasant riverside setting. Your kind words about our friendly service and swimming pool are sincerely appreciated. We are also pleased that the complimentary shuttle boat to ICONSIAM added convenience to your visit.We understand your comments regarding the location and transportation during the festive period. While our riverside setting offers a peaceful atmosphere away from the busy shopping districts.Thank you once again for sharing your detailed experience. We hope to welcome you and your family back for another enjoyable stay in the future.Warm regards,Mathurose (Rose)Resident Manager
5.0分
城景一卧室套房
家庭亲子
携程的服务一如既往，良心说其他平台的服务真的和携程没法比，酒店非常好，已经来这里住过很多次了，位置无敌，风景无敌，可以坐酒店船去沙吞，然后换乘其他方式，很方便，服务也非常好，早餐就在河边，伴随着小鸟一起吃，泳池也很好，总之来了就不后悔，套房很大，这是在房间里拍的zhao pian
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酒店回复: Dear Guest,Thank you very much for choosing Chatrium Hotel Riverside Bangkok once again and for sharing such generous feedback.We’re truly honored to know that you continue to enjoy staying with us and that our riverside location, spacious suites, and views remain highlights of your visits. It’s wonderful to hear that the shuttle boat service, pool, and breakfast experience by the river all added to your enjoyment, and that our team’s service consistently met your expectations.Your continued support and recommendation mean a great deal to us. We sincerely look forward to welcoming you back again for many more memorable stays.Warm regards,Mathurose (Rose)Resident Manager
5.0分
城景两卧室套房
家庭亲子
设施：很满意，就是等电梯太慢了我很喜欢游泳池的汗蒸房
卫生：很干净
环境：很满意，在曼谷这个位置这个价格已经很便宜了，隔壁一个酒店三千多
服务：很满意
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酒店回复: Dear Datouge1988,Thank you for sharing your experience and choosing to stay at Chatrium Hotel Riverside Bangkok.We are delighted to hear that you enjoyed our facilities, cleanliness, and overall ambiance, and that the steam room by the pool added to your comfort. We also appreciate your feedback regarding the elevators and will take it into consideration as we continuously look for ways to enhance our guests’ experience. Your kind words about our service and value for money are greatly appreciated by our team.We look forward to welcoming you back for another relaxing stay in Bangkok.Warm regards,Mathurose (Rose)Resident Manager
酒店回复: Dear Guest,Thank you for staying with us and for taking the time to share your detailed experience at Chatrium Hotel Riverside Bangkok. We truly appreciate your honest comments, as they help us identify areas for improvement and enhance future guest experiences.We are glad to hear that you enjoyed the hotel and the balcony view, which made for great photos. At the same time, we acknowledge your feedback regarding language support, breakfast options, and local dining choices. While our breakfast is one of the areas we consistently receive high scores for, we understand your concern regarding language support. Although we currently do not have Chinese-speaking staff, we are exploring applications to assist with communication and are actively seeking to hire Chinese-speaking team members to better serve our guests.We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay.Warm regards,Mathurose (Rose)Resident Manager
1人觉得有用
4.8分
河景至尊豪华房
情侣出游
是一家非常久远的五星级酒店
非常好的服务。
前台服务的小美女直接送到29楼，
进行了蜜月布置。
特别好的服务。
酒店的位置也好
早餐也很赞。
地理位置也好。
唯二的问题是
冰箱里面的饮料只提供一次，水无限量。
第二个问题是离开的早上，吃的食物可能有问题，在飞机上上吐下泻。
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酒店回复: Dear Geshuhanqiang,Thank you very much for taking the time to share your experience and for choosing to stay with us at Chatrium Hotel Riverside Bangkok.We are truly delighted to hear that you enjoyed our excellent service, convenient location, and fantastic breakfast. It is especially heartwarming to know that our front desk colleague personally escorted you and that the honeymoon setup helped make your stay even more memorable. Your kind words regarding her service will certainly be shared with the team.With regard to the minibar setup, please kindly note that this is a welcome minibar, which is provided once per stay. We are also very sorry to learn that you became unwell on the day of your departure. While we cannot determine the cause, we sincerely hope that you have since fully recovered.Thank you once again for your valuable feedback. We wish you all the very best and hope to have the pleasure of welcoming you back to Chatrium Hotel Riverside Bangkok in the future.Warm regards,Mathurose (Rose)Resident Manager
酒店回复: Dear Misirenshiye,Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your two-bedroom suite and the stunning night views from the upper floors. It is wonderful that the suite met your expectations and matched the pictures.We are also pleased that our convenient riverside location and the shuttle boat service to Sathorn Pier added to the ease of your stay. Your comments are truly appreciated, and we look forward to welcoming you back to Chatrium Hotel Riverside Bangkok for another memorable visit.Warm regards,Mathurose (Rose)Resident Manager
房间非常宽敞，大约有七十平米，客房里放床的位置都经过精心设计，与其他客房的床都不相邻，最大程度的减少了相邻的噪音，房间隔音非常好好，价格也可以接受，
设施：五星级水平，硬件到位了
卫生：没有发现什么卫生状况
环境：环境很好，就在湄南河畔，河景一流
服务：服务人员见面都会问好，都有很好的服务意识
再来还会选择住在这里，哦对了，这个酒店房间有简单的厨房以及厨具，可以自己买菜做饭
不管遇见了在什么位置工作的员工，只要你们对视了都会微笑问好。不管你有什么困难，只要你寻求帮助，他们都会为你想办法解决。他们不会因为你不太好的英语而表情失控，只要你勇敢地说，他们会努力去理解你，给你提供帮助和解答。非常大的房间和半小时一趟的Shuttle Boat非常方便。半小时其实很快就过去了，间隔不算长。另外，特别感谢Manager Lek & Jeerapat! Like you said: see? We can fix everything. Yes, you really can! See you next time 😊
套房房间很满意，是我理想的单身公寓的样子，城景前台给安排到了可以看到河景的房间
工作人员都很友好，客服电话秒接，送东西也很快
接驳船也很便捷，附近有个很大的摩天轮夜市
唯一缺点就是非亲子酒店，没有儿童俱乐部，没有水上滑梯这些，只有图4这一个区域，不要给携程的榜单误导了，除开这点酒店都很好，最后还延迟了一个钟退房
必须给五分，因为满分只有五分。到过曼谷几次，这次最开心，因为在这家酒店度过了愉快的春节假期。酒店停车免费，所有员工都很有礼貌，乐于助人。早餐丰富，只是对于我来说肉类太多了，中国的豆浆油条😋。房间很大，冰箱里饮料免费（只是入住提供，后面不会补充），卫生间也大。坐摆渡船到沙吞码头很方便换乘其他交通工具。唯一有点点遗憾的是，我们房间卫生间马桶的卷纸安装太低了，太靠近马桶了，我取下卷纸放在台台上，每天服务员都按标准又安到卷纸架上。这个真的不卫生，因为太靠近马桶，男士小便或冲水，会溅到卫生卷纸上。总之，下次再到曼谷，我们还会住这里，也推荐给了朋友们。对了，酒店门口那个米其林鱼肉泡饭，我不推荐，味道很一般，而且从点到上菜等了半个小时。
很好的体验。带父母去过年，春节期间入住，中国人不多。酒店给我们升级了一套房型。
早餐很好，尤其French toast很好吃。建议早点去，不然人会有点多。在河边吃早餐感觉很好。
服务很亲切。游泳池不错。
附近有一家tara按摩店不错，很便宜的价格。贵一点的rasin（好像是这个名字）也试过了很一般。另外对面有一家米其林，海鲜汤饭，说实话一般。
下午3点可以免费坐船去icon siam非常方便，十分钟到。
唯一缺点是酒店位置不在任何商圈，附近也没有地铁。曼谷的地面交通你们懂的，春节期间出租司机漫天要价，打车价格已经超过了日本。
携程的服务一如既往，良心说其他平台的服务真的和携程没法比，酒店非常好，已经来这里住过很多次了，位置无敌，风景无敌，可以坐酒店船去沙吞，然后换乘其他方式，很方便，服务也非常好，早餐就在河边，伴随着小鸟一起吃，泳池也很好，总之来了就不后悔，套房很大，这是在房间里拍的zhao pian
设施：很满意，就是等电梯太慢了我很喜欢游泳池的汗蒸房
卫生：很干净
环境：很满意，在曼谷这个位置这个价格已经很便宜了，隔壁一个酒店三千多
服务：很满意
页面写的有中文但是并没有会中文的前台，服务还是不错的。早餐的话可有可无（真的没什么可吃的）🤣如果起不来的话就别定带早餐的了，早餐是6:30-10:30，还有一点要说，酒店对于我和我老公来说感觉走路到离摩天轮还是有点远的，去了两次，感觉那边的东西不是太吃的惯。所以我们换到周边都是中餐的酒店了😋
还有一点，如果坐三轮摩托车一定要讲价！！！要的好贵要了我们200泰铢，酒店挺好的，阳台拍照挺好看的。就是附近没什么好吃的，门口有个711，还有个奶茶店，港餐厅。
是一家非常久远的五星级酒店
非常好的服务。
前台服务的小美女直接送到29楼，
进行了蜜月布置。
特别好的服务。
酒店的位置也好
早餐也很赞。
地理位置也好。
唯二的问题是
冰箱里面的饮料只提供一次，水无限量。
第二个问题是离开的早上，吃的食物可能有问题，在飞机上上吐下泻。
订了河景两卧套房，高层的夜景很美， 2个卧室如图。酒店虽然比较老，但是胜在交通方便，每半点整点都有接驳船去沙吞码头