酒店回复: Dear Valued Guest,Thank you for your kind feedback. We are delighted that you enjoyed the unique design, delicious breakfast, and our convenient central location.It is wonderful to hear that our front desk team was able to assist you in Chinese and make your stay more comfortable. We truly appreciate your kind words and look forward to welcoming you back to Park Hyatt Siem Reap.Warm regards,Park Hyatt Siem Reap Team
酒店回复: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted that you enjoyed our central location, the dinner performance, and the warm welcome touches including the fresh coconut and massage on arrival.It is wonderful to hear that the city Tuk Tuk experience and overall service added to your stay. We truly appreciate your kind words and look forward to welcoming you back to Park Hyatt Siem Reap.Warm regards,Park Hyatt Siem Reap Team
酒店回复: Dear xrbx,Thank you very much for your wonderful review and perfect ratings. We are delighted to know you enjoyed your stay, especially our warm service, breakfast offerings, and convenient location near the city’s highlights.Your kind words are a great motivation for our team, and we are truly pleased that you felt well taken care of throughout your stay.We look forward to welcoming you back to Park Hyatt Siem Reap soon.Best regards,Park Hyatt Siem Reap Team
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. Your comments regarding the room view, service consistency, and breakfast have been shared with our management team for review and improvement.We truly value your input as it helps us enhance our guest experience, and we hope to have the opportunity to better serve you in the future.Best regards,Park Hyatt Siem Reap Team
4.7分
园景柏悦特大床房
情侣出游
展开
在暹粒的前两天住在这个市中心的酒店，交通不要太方便！步行去pub street、old and night market、河边吃吃喝喝逛逛都超级方便，晚上微醺了随便招收的tuktuk也都不会漫天要价。
酒店回复: Dear Valued Guest,Thank you very much for sharing your thoughtful and detailed review. We are delighted to know that you enjoyed our central location, local design, and the peaceful garden setting during your stay. It’s wonderful to hear that our breakfast and the overall atmosphere added to your Siem Reap experience.We appreciate your kind understanding regarding the pool size and are glad that it did not take away from your overall enjoyment. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,Park Hyatt Siem Reap Team
5.0分
柏悦双床房
家庭亲子
服务不错，地理位置也不错
展开
酒店回复: Dear Valued Guest,Thank you for your kind feedback. We are delighted to hear that you enjoyed our service and convenient location.We look forward to welcoming you back again soon.Warm regards,Park Hyatt Siem Reap Team
酒店回复: Dear Zhubagongzimian,Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that you enjoyed our central location, comfortable facilities, and warm hospitality. It’s wonderful to know that Meiyu and the team made your stay memorable and that you felt at home during your visit to Siem Reap.We truly appreciate your kind words and look forward to welcoming you back to Park Hyatt Siem Reap on your next journey.Best regards,Park Hyatt Siem Reap Team
酒店回复: Dear Baledaihuijia,Thank you very much for your outstanding review and perfect scores. We are delighted that you enjoyed our central location, close to the river, Pub Street, and the night market, as well as our dining offerings and cultural performances. It is wonderful to know that the local food and service left such a great impression on your stay.We truly appreciate your kind words and look forward to welcoming you back to Park Hyatt Siem Reap in the future.Warm regards,Park Hyatt Siem Reap Team
5.0分
柏悦豪华特大床房
情侣出游
服务特别好，工作人员照顾的无微不至。
房间还可以，有一些年代感。
特别是游泳池，一定要去下，很好看
展开
酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback. We’re delighted to know you enjoyed our attentive service and beautiful swimming pool. Your kind words mean a lot to our team. We appreciate your comment on the room and will continue to improve to enhance guest comfort.We hope to have the pleasure of welcoming you back again soon.Best regards,The Park Hyatt Siem Reap Team
设计很独特的酒店，房间不是很大，但装修风格我很喜欢，早餐很美味，酒店就在暹粒市中心，出门很方便。前台会说中文，给予了我很大的帮助，好评。
地理位置佳，步行至酒吧街，旧市场。晚餐有表演，牛肉软烂。欢迎椰子🥥，口感好。 赠送20分钟后TUTU不停市中心游，加4美金💲可改为1小时带介绍城市各重要景点游。入住有5分钟按摩💆。
房间中规中矩，但是服务格外好，从入住日期临近就收到酒店的问候邮件，到办理入住时的欢迎饮料，到所遇见的每一位服务人员的笑脸相迎，早餐花样也比较多，自助点餐部分尤其不错，餐厅的服务员也轮流询问我们的需求。周围餐饮、超市很方便，离酒吧街很近。
1.定的公园房，外面是隔壁的墙，毫无风景可言，根本不是花园，误导消费
2.一开始就问要不要延迟退房，说帮忙备注，结果退房日早上11点无法用房卡进门。虚假热情，根本没有为顾客考虑
3.早餐一般，自助选择种类很少，菜单上的菜也很一般（椰子是好喝的）。没吃完就把餐具收走也不知道是什么操作，收走也没上新的。
4.区别对待，不知道为什么有的人就有早餐的免费按摩
5.酒店较小，没有度假感，健身房也非常小
优点：地理优越，房间干净，没有看到不明生物。
在暹粒的前两天住在这个市中心的酒店，交通不要太方便！步行去pub street、old and night market、河边吃吃喝喝逛逛都超级方便，晚上微醺了随便招收的tuktuk也都不会漫天要价。
酒店本身很有当地特色和设计感，房间定的花园景观、一点不吵，早餐如大家所说，非常丰富且好吃，还有各种特色体验，吃早餐的花园中间有一颗榕树，气根低垂，在清晨的微雨中宛如“生命之树”
路对面就有一家摩托店可以租车、旁边就是加油站、斜对角是银行，超级便利。前两天我们骑行大圈、去洞里萨湖，路况都超级好，非常非常有趣的体验。
唯一美中不足的是泳池比较小，但是作为小而美的酒店也是没办法吧。
服务不错，地理位置也不错
设施：没有任何问题，设施都满足需求。基础房型比较紧凑，但也足够用了。
卫生：很干净，在酒店内部步行十分舒服，跟外面感觉是两个场域。
环境：柏悦在十分中心的区域，马路对面就有汉堡王kfc，隔壁就有relax spa，还有一个很大很全的超市，离酒吧街old market河边夜市都是步行10分钟的距离。当然，可能因为市中心地方不大，酒店内部区域比较小而美，泳池有两个，在spa旁边那个勉强可以日常锻炼，还好人不多。
服务：非常热情！超出一般柏悦水准的热情，可能也是暹粒的风格吧。每一位员工都会热情问候，特别是有一位会说中文的女生，应该叫美玉meiyu（？），服务很好，中文说得很好，帮了我们很多忙。
我们是第一次到暹粒，说实话对于整个地区还是很不熟悉，柏悦构建了一个很舒适且安全的“家”，让我们在入住期间感到非常放心。酒店提供的tutu游览、每天的丰盛早餐等等都很好。在暹粒期间我们还入住了fcc，个人而言更喜欢柏悦，下次来还会再考虑住这！
从入住到退房，整个体验都非常满意。我们是来庆祝结婚十周年的，酒店还贴心地送了小礼物，这让我们感到特别惊喜和感谢。早餐种类丰富，泳池也非常干净。下次再来柬埔寨的话，我们一定会再选择这家酒店的。
Siem Reap 市中心。步行可达河边，酒吧街，夜市。货币兑换。 KFC。
酒店餐饮超一流。 local food 超赞。 还有表演。
服务特别好，工作人员照顾的无微不至。
房间还可以，有一些年代感。
特别是游泳池，一定要去下，很好看