酒店回复: Bonjour and thank you for your kind words and for sharing your experience at Sofitel Singapore Sentosa Resort & Spa. We are glad you enjoyed the warm atmosphere, convenient location, and easy access to the beach as well as nearby attractions.Our Ambassadors always aim to provide attentive and friendly service, and it is great to hear that their efforts made your stay enjoyable. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour and thank you for sharing your feedback. We are glad to hear that you had an enjoyable stay with us.However, we apologise for the air conditioning issue in the twin rooms and will look into this to ensure better comfort for future guests. Regarding breakfast, we appreciate your comments and will review our offerings to improve variety and service during busy periods.We look forward to welcoming you back for an even better experience.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour and thank you for your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us and appreciated the ambience and style of our hotel.We look forward to welcoming you back for another memorable stay.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour and thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the room size, hotel environment, and facilities.We also note your comments regarding the age of the property and the shuttle service restrictions. Your observations are valuable, and we will review them to see how we can improve the experience for our guests while maintaining safety and operational standards.We hope to have the opportunity to welcome you and your family back to Sofitel Singapore Sentosa Resort & Spa for another enjoyable stay.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour and thank you for sharing your experience with us. We are glad to know you appreciate the location and offerings of our hotel. It is delightful to hear about the peacocks making their presence felt around the resort, adding a unique touch to your stay.We look forward to welcoming you back to Sofitel Singapore Sentosa Resort & Spa for more memorable experiences.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour and thank you for sharing your experience with us. We are glad to know that you had an enjoyable stay and appreciated the attentive service from our Mandarin-speaking Ambassadors, the convenience of our complimentary shuttle service, and the nearby Tanjong Beach.It is wonderful to hear that you enjoyed the resort’s facilities, spacious and clean room, as well as the relaxing surroundings with the pool, fish pond and peacocks. We look forward to welcoming you back again.Warm regards,Daren TanRooms Division Manager
整体非常满意，酒店不算新但氛围很好，地理位置也非常方便。泳池后面楼梯下去可以直接几分钟走到海滩去看亚洲大陆最南端，去USS和海洋馆也非常便利。工作人员大部分都非常热情和用心，体验很好。
设施：酒店保养得挺不错的，一共订了2间，双床的空调感觉不给力。有露天泳池，也有个楼梯可以直接去沙滩，方便。还有个小鱼池，免费的。
服务：旅游比较多，中国人感觉不是特别多。早餐比较忙，吃得少了点，没特别多的选择。
性价比比较高的一家岛上酒店，又是国庆节，又有班车直接去怡丰城和名胜世界。
保持了索菲特的一贯风格，大堂房间都很漂亮，家具紧致美观。新加坡这家整体偏东南亚度假酒店。在圣淘沙位置很好，就位于海滩边上。酒店还有前往环球影城的接驳车，很方便。早餐很丰富。推荐
这真是一个非常棒的度假酒店，让我彻底放松了！早餐种类丰富又美味，吃得很开心！下次有机会我还会再来的！
整体还可以，房间大小，酒店环境比预想的好。不过整体确实老旧了。有很多孔雀，有游泳池，孩子喜欢。有摆渡车到地铁站，但是大行李箱不准带，只有20以下才可以，即便车上有很多位置也不让上。
在圣淘沙索菲特酒店为我丈夫庆祝了生日，还带上了我的狗狗！很高兴酒店允许我只需额外支付150新元就能带狗狗入住，而不是非得选择宠物套餐。服务很棒，尽管酒店满房非常忙碌，他们还是为我丈夫准备了一个免费生日蛋糕！狗狗的用品包也很周到。唯一遗憾的是，酒店位置离圣淘沙名胜世界主区有点远，而且我们不开车，所以交通非常不便（只能骑车或者步行:(）
在圣淘沙岛的五星级酒店中，这家相对来说比较实惠。
由于步行范围内没有主要的设施，所以基本上需要搭乘穿梭巴士或接驳车。
酒店虽然有点陈旧了，但是不妨碍雅高集团老品牌的选址和选品。最幽默的莫过于酒店里养的那几只孔雀了，房间窗户对面一颗大树恰巧是它们的家，到了傍晚就看到一只一只孔雀飞到树上，一鸟一个树杈，早上十点半，酒店早餐收餐的点一到，它们就会准时跑到餐厅来帮忙“驱赶”客人，“清扫”餐桌。
很多会说汉语的服务员，服务态度很好。酒店有自己免费到环球度假区的班车，要去的话，问前台几点发车。酒店外不远也有环岛免费shuttle,晚上回去酒店也可以乘坐shuttle，用谷歌地图很容易找到。酒店外不远就是沙滩，可以看到马六甲海峡。酒店娱乐设施多，有游泳池，鱼池，可以看到孔雀。酒店内空间大，有浴缸和淋浴，干净整洁。
地理位置不错，但服务和卫生状况不佳。浴室管道里竟然飞出飞蛾，经理也没有出面解决这个问题！！他们竟然还试图说服我们继续住在这个糟糕的房间里，真是太让人惊讶了。