酒店回复: Bonjour and thank you for your wonderful review and for sharing that you love our hotel and plan to return. We are delighted that you enjoyed our peaceful location in Sentosa, surrounded by lush greenery and views of the tropical gardens and pool. Being within walking distance to the beach and nearby attractions, yet tucked away from the hustle and bustle, allows our guests to truly relax while staying well connected.We are pleased to know that your Luxury Twin Room was spacious and comfortable, with soft bedding and well-appointed bathroom amenities. It is also heartening to hear that you and your family enjoyed the pool, gym, and children’s facilities. Our Ambassadors work hard to maintain these spaces so that both adults and little ones can have a memorable stay.Thank you once again for your kind support. We look forward to welcoming you and your family back for another enjoyable and relaxing getaway with us.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour and thank you for sharing your detailed feedback following your stay at Sofitel Singapore Sentosa. We are pleased to know that you had an enjoyable stay with us.We appreciate your comments regarding transportation and children’s facilities. While the resort offers scheduled shuttle services to the MRT station for convenience, we understand that travel to the city can take more time and cost. Your feedback on family facilities has been noted and shared with the relevant teams for future consideration.We look forward to welcoming you back again for another comfortable and relaxing stay.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour and thank you for your wonderful feedback. We are delighted to know that you enjoyed our location near the beach and found the complimentary shuttle bus service convenient. It is also lovely to hear that you had fun with the unique fish spa experience, which many guests find both relaxing and memorable.Our resort is indeed surrounded by lush greenery, creating a peaceful retreat away from the city. We are especially pleased that you appreciated our rich and varied breakfast spread, carefully prepared by our culinary team to suit different tastes and preferences.Your kind words mean a lot to our Ambassadors, who are committed to delivering a comfortable and enjoyable stay for every guest. We look forward to welcoming you back for another pleasant getaway with us.Warm regards,Daren TanRooms Division Manager
酒店回复: Bonjour Xupeiming,Thank you for your kind review. We are pleased to know that you had an enjoyable stay with us.Your compliments about our friendly service mean a lot to our Ambassadors, who are dedicated to making every guest feel welcome and well taken care of. We are glad that your whole family had a wonderful time together during your visit.We truly appreciate your support and look forward to welcoming you back on your next trip to Singapore.Warm regards,Daren TanRooms Division Manager
带着老人小孩出游，酒店在圣淘沙的半山腰，酒店有接驳bus和免费公交车，酒店很干净，房间很大，入住率很高，前台小姐姐会中文，还给予了帮助，酒店早餐品种还可以，有孔雀及各种小动物，有小鱼池，环境好，后山可以去沙滩。
春节订了1个别墅1个花园房，下午3点还无法入住，设施陈旧，卫生极差，洗手间随处可见虫子蚯蚓，房间内潮湿无比，被子都是湿漉漉的，泳池脏的无法下脚，也没人换水，满地落叶，户外家具也非常破烂，避雷。
我爱这个酒店 下次我还要来🏨 环境与位置
酒店坐落在圣淘沙岛，闹中取静，从房间就能看到热带园林和泳池景观，满眼绿意超治愈。步行到沙滩和景点也很方便，既适合放松，又不耽误出行。
🛏️ 客房与设施
我们住的奢华双床房空间宽敞，床品柔软舒适，卫浴干湿分离，备品也很精致。酒店的泳池、健身房和儿童设施都维护得很好，家人和孩子都玩得很开心。
差到极致无法用言语表达，服务差，设施旧，卫生差，卫生间瓷砖直接全部松动了，小朋友洗澡时磕到脚了，跟前台反应，说为什么没有当场就联系，简直无语了，再也不会选择这个品牌的任何酒店啦
非常后悔的一次选择
很喜欢这个酒店的，早餐不错，种类不是太多但是品质很好，圣淘沙性价比最高的酒店，就是出行不是很方便，门口有班车往返地铁站。儿童游乐设施少了点，带娃不能只玩酒店，附近有环球影城，动物园，河川生态园之类的，打车往返还算方便，十元新元左右，到市区就远了，每天往返一趟光打车费就很结棍。
房间很干净，也很大，属于闹中取静。泳池后面有楼梯下去，就是岛内的免费公交车，非常方便。酒店有班车到环球影城，也适合出游，整体感觉很不错
第二次入住这个酒店了，感觉各方面都不如之前的体验，尤其是客房服务，要几瓶矿泉水，居然被告知让喝房间的直饮水
房间打扫很高效挺干净的，洗手间比较大，很舒服。酒店长廊很有特色。早餐人有点多，自助晚餐口味和服务都不错。
挺好的酒店，位置靠近沙滩，有免费shuttle bus有小鱼儿可以帮忙清楚脚底的角质～～树很多，小鸟也不少，早餐特别丰富
酒店干净接驳车方便，酒店工作人员都很亲切，早餐丰盛，我们全家都玩的非常尽兴，希望下次到新加坡还能入住