We were given self check in instructions and when we arrived the key was not there. We tried to message and call the property on *********** and their number but got no response. We emailed *********** and they told us the property said they could no longer host us. We never received any information from them until the next day when they gave us check out information which wasn’t helpful as we had to stay somewhere else. Very lucky we could find other accommodations. Would not recommend at all. After I wrote this negative review they charged us for a stay we did not make an have not responded to a single message requesting a refund.
真是个美好的夜晚！食物非常美味，整个团队都非常热情周到。特别感谢我们的服务员哈里，他那迷人的奥地利风情和风趣幽默的谈吐让这个夜晚更加完美。下次来维也纳，我们一定会再次光顾！
We were given self check in instructions and when we arrived the key was not there. We tried to message and call the property on *********** and their number but got no response. We emailed *********** and they told us the property said they could no longer host us. We never received any information from them until the next day when they gave us check out information which wasn’t helpful as we had to stay somewhere else. Very lucky we could find other accommodations. Would not recommend at all. After I wrote this negative review they charged us for a stay we did not make an have not responded to a single message requesting a refund.