酒店回复: Dear Qinqin,Thank you for choosing Rendezvous Hotel Singapore and for sharing such a thoughtful and comprehensive review.We’re thrilled to hear that you enjoyed our convenient location, right next to the MRT and close to bus routes, shopping malls, and cultural attractions like the National Museum and its nightly light show. It’s wonderful to know that our facilities, from the swimming pool and gym to the spacious room with separate wet and dry areas met your expectations.We’re especially glad you appreciated the in-room amenities, including the complimentary minibar and Nescafé capsules. It’s a shame you didn’t get to enjoy the coffee, but we hope you’ll have time on your next visit! Your kind words about our clean and comfortable bedding, large sofa, and overall value mean a lot to us.Thank you again for your recommendation. We look forward to welcoming you back for another fantastic stay!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

酒店回复: Dear Aichiaiwandedanizi,Thank you for taking the time to share your experience with us.We are truly sorry to hear about the cleanliness issues you encountered and the delay in service response. This is certainly not the standard we strive to uphold, and we sincerely apologize for the inconvenience and disappointment caused. Your feedback has been shared with our housekeeping and front office teams for immediate review and corrective action.We’re glad to know that you appreciated our convenient location and nearby amenities. However, we understand that service quality plays a crucial role in the overall guest experience, and we regret that we fell short during your stay.We hope to have the opportunity to welcome you back in the future and provide you with the high standards of service that you rightfully expect from us.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

酒店回复: Dear zhxv,Thank you for choosing Rendezvous Hotel Singapore for your stay and for taking the time to share your feedback.We are pleased to hear that you found our location convenient and well-connected, and that you enjoyed the nearby attractions and amenities. It’s also great to know that you felt your stay offered good value, especially during the National Day holiday.We appreciate your constructive comments regarding the condition of our facilities, service responsiveness, and room features. Your feedback is important to us, and we will share it with the relevant teams to help improve our guest experience. We are committed to enhancing our services and facilities to better meet the expectations of our guests.Thank you once again for your valuable insights. We hope to welcome you back in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

酒店回复: 尊敬的Sze Shun， 感谢您选择新加坡龙都大酒店并与我们分享您的入住体验。 我们很高兴您觉得房间干净整洁，我们的团队热情友好，也非常感谢您向朋友推荐我们的早餐。很高兴您喜欢我们的早餐选择，尤其是点心和薯饼。我们已记录下您对汤面的建议，并将与我们的早餐服务供应商分享，以不断提升我们的服务质量。 期待您下次来新加坡时再次光临。 此致， Selwyn Lim 酒店经理 新加坡龙都大酒店 “浪漫世界”

酒店回复: Dear Guest,Thank you for choosing Rendezvous Hotel Singapore and for sharing your excellent feedback! We’re delighted to hear that you enjoyed the clean and tidy environment, convenient location, and the variety of drinks provided during your stay.It’s wonderful to know that our breakfast selection, including fresh fruit, yogurt, and hearty Western options, made your mornings enjoyable. Your kind words mean a lot to us, and we’ll continue striving to provide the best experience for all our guests.We look forward to welcoming you back soon for another memorable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

酒店回复: Dear Renzheshending,Thank you for choosing Rendezvous Hotel Singapore for your stay and for taking the time to share your feedback.We are glad you appreciated our excellent location, convenient access to the subway, and proximity to dining options and local attractions. We also take note of your comments regarding our facilities, lighting, and the absence of USB charging ports. Your feedback is valuable, and we will consider it as we continue to review ways to enhance the guest experience.We hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

酒店回复: Dear wangyangdl,Thank you for choosing Rendezvous Hotel Singapore for your stay and for taking the time to share your feedback.We are delighted to hear that you found our hotel to offer excellent value for money and enjoyed our convenient location near public transport, attractions, and a variety of dining options. We’re also glad you appreciated our breakfast offerings. We note your comment on the soundproofing, and we will keep this in mind as we continue to improve our guest experience.We look forward to welcoming you back on your next visit to Singapore.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

酒店回复: 尊敬的 Pathamos， 感谢您选择新加坡龙都大酒店入住并抽出时间分享您的入住体验。 我们很高兴得知您的客房符合您的期望，并且您喜欢酒店的整洁和宁静的氛围。我们酒店地理位置优越，靠近多条地铁线路，一楼就有便利店，这为您的入住体验增添了便利。 我们很高兴您在这里度过了愉快的时光，并期待您下次来新加坡时再次光临。 此致， Selwyn Lim 酒店经理 新加坡龙都大酒店 “浪漫世界”

酒店回复: Dear LiuVicky,Thank you for choosing Rendezvous Hotel Singapore for your stay and for taking the time to share your feedback.We are delighted that you found our facilities clean, our environment pleasant, and that the overall experience met your expectations. At the same time, we appreciate your feedback regarding the bed height and language barrier at the front desk. We will certainly take this into consideration to improve the comfort and accessibility of our services for all our guests.We hope you will have the opportunity to enjoy our Club Lounge on your next visit and look forward to welcoming you back for another stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

酒店回复: Dear Muxiaoshuai,Thank you for staying with us at Rendezvous Hotel Singapore and for sharing your feedback. We’re glad to hear that you found our facilities retro and cleanliness good. However, we’re sorry to learn that the overall environment did not fully meet your expectations. Your comments are valuable to us, and we will review them carefully as we continue working to enhance the guest experience.We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"