酒店回复: Dear Yiyeyoulan,Thank you for staying with us at Rendezvous Hotel Singapore and for taking the time to share your wonderful feedback.We are delighted to hear that you enjoyed our excellent location, with bus stops right at our doorstep and MRT stations conveniently located on both sides of the covered walkway. It’s great to know that this made travelling around Singapore effortless and enjoyable for you. We are also very pleased that our cleanliness and hygiene standards met your expectations, this is something our team takes great pride in.Thank you as well for your intention to stay with us again on your next visit to Singapore. Your trust and recommendation truly mean a lot to us.We look forward to welcoming you back for another comfortable and pleasant stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
酒店回复: Dear Guest,Thank you for staying with us at Rendezvous Hotel Singapore and for taking the time to share such a detailed review.We’re delighted to hear that you enjoyed our great location, being close to the MRT, the National Museum, and even popular photo spots nearby. It’s also wonderful that you found the variety of dining options around the hotel convenient during your stay.We’re pleased to know that you appreciated our in‑room facilities, including the coffee machine and the well‑stocked minibar. These amenities are designed to make our guests’ stay more comfortable, and we’re glad they added to your experience. It’s also heartening to hear that our front desk staff remained polite and welcoming throughout your visit.At the same time, thank you for sharing your feedback regarding the room size and the high bed. We understand that comfort preferences vary, and your comments are helpful as we continue to look for ways to enhance the guest experience.We truly appreciate your thoughtful feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in Singapore.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
酒店回复: Dear Guest,Thank you for your review and for staying with us at Rendezvous Hotel Singapore. We’re delighted to hear that you enjoyed our spacious room and large bathroom, and that the complimentary mini bar added a welcoming touch to your stay.It’s wonderful to know you found the hotel environment pleasant and appreciated our convenient location, close to many of Singapore’s major attractions. We’re also glad that the easy access to nearby bus and MRT options made getting around the city even more effortless for you.Thank you for highlighting our excellent value for money and for recommending us. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
酒店回复: Dear Guest,Thank you for your review and for staying with us at Rendezvous Hotel Singapore. We’re delighted to hear that you enjoyed our fantastic location, just steps from the MRT station and within easy walking distance of many attractions.We’re also glad that you found our room size generous for this price range, as guest comfort is something we take great pride in.We appreciate you taking the time to share your experience, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
酒店回复: Dear Guest,Thank you for your review and for staying with us at Rendezvous Hotel Singapore. We truly appreciate you taking the time to share your thoughts.We’re glad to hear that our convenient location, within walking distance of several key attractions, helped save you time during your trip. Many guests enjoy the ease of exploring the city directly from our doorstep, and we’re pleased this worked well for you too.At the same time, we sincerely apologise that you felt the facilities were outdated and that the overall value for money did not meet your expectations. Your feedback is important to us, and we will certainly take your comments into consideration as we continue reviewing opportunities for upgrades and improvements to provide a more comfortable and modern guest experience.Thank you once again for sharing your experience. We hope to have the opportunity to welcome you back in the future for a better and more enjoyable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
酒店回复: Dear Qinqin,Thank you for choosing Rendezvous Hotel Singapore and for sharing such a thoughtful and comprehensive review.We’re thrilled to hear that you enjoyed our convenient location, right next to the MRT and close to bus routes, shopping malls, and cultural attractions like the National Museum and its nightly light show. It’s wonderful to know that our facilities, from the swimming pool and gym to the spacious room with separate wet and dry areas met your expectations.We’re especially glad you appreciated the in-room amenities, including the complimentary minibar and Nescafé capsules. It’s a shame you didn’t get to enjoy the coffee, but we hope you’ll have time on your next visit! Your kind words about our clean and comfortable bedding, large sofa, and overall value mean a lot to us.Thank you again for your recommendation. We look forward to welcoming you back for another fantastic stay!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
酒店回复: Dear Aichiaiwandedanizi,Thank you for taking the time to share your experience with us.We are truly sorry to hear about the cleanliness issues you encountered and the delay in service response. This is certainly not the standard we strive to uphold, and we sincerely apologize for the inconvenience and disappointment caused. Your feedback has been shared with our housekeeping and front office teams for immediate review and corrective action.We’re glad to know that you appreciated our convenient location and nearby amenities. However, we understand that service quality plays a crucial role in the overall guest experience, and we regret that we fell short during your stay.We hope to have the opportunity to welcome you back in the future and provide you with the high standards of service that you rightfully expect from us.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
3人觉得有用
2.8分
俱乐部特大床房
情侣出游
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国庆期间1700多一晚的价格可能算是性价比高的吧。
交通特别方便,门口就是地铁大巴。四周餐饮商场也很多。
对面就是新加坡博物馆。
酒店和房间都比较陈旧,服务人员态度也公事公办。
早餐很简单。
有个很窄的阳台,但是不能打开,说是为了安全着想。
洗澡水非常烫,很难调整到中和的温度,要么就是烫,要不就是冷。水洒部分堵住,部分出水。
灯也是晃晃悠悠,不牢固。
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酒店回复: Dear zhxv,Thank you for choosing Rendezvous Hotel Singapore for your stay and for taking the time to share your feedback.We are pleased to hear that you found our location convenient and well-connected, and that you enjoyed the nearby attractions and amenities. It’s also great to know that you felt your stay offered good value, especially during the National Day holiday.We appreciate your constructive comments regarding the condition of our facilities, service responsiveness, and room features. Your feedback is important to us, and we will share it with the relevant teams to help improve our guest experience. We are committed to enhancing our services and facilities to better meet the expectations of our guests.Thank you once again for your valuable insights. We hope to welcome you back in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
酒店地理位置很好,出门就是公交,骑楼左右两边都有地铁站口,出行超级便利,下次来新加坡我还会再订这家酒店。最重要是干净卫生
酒店的地理位置非常方便,出门就是地铁和各种公交,离乌节路很近,可以步行。
有几位酒店前台工作人员会说中文,办理入住时询问可不可以提供双床房也给我们安排了,感谢。
房间内的设施基本齐全,但没有浴室专用拖鞋也没有防滑垫,淋浴时要注意。多人出行的话床头充电口不太够用。
入住前给酒店发邮件想确认是否预定成功,酒店不回邮件。不过酒店方会在入住前两三天主动发送预办理入住的邮件。
位置不错,离地铁和国家博物馆很近,离网红树洞也不远,附近有很多可以吃饭的地方,房间稍小,床比较高,但设施还可以,有咖啡机和直饮水,冰箱里的饮料也比较丰富,住了两晚,没有用到太多服务,但是前台的工作人员还是彬彬有礼的
酒店房间很大卫生间也很大,入住还送了椰子水可乐和罐装饮用水,环境好,交通也方便离各大景点也近,出门有很多公交地铁值得推荐性价比非常高
酒店位置非常好,离地铁站很近,旁边就是福康宁公园和博物馆,去鱼尾狮公园走路就能到,这个酒店的房间大小在同价位里算是很大的了
称得上大酒店,但设施太过于陈旧了,房价过千,性价比太低,不过也有好的一面,距离一些景点步行即可,省去了坐车时间。
酒店地理位置非常方便,出门就有地铁站,前面就有公交可以到达乌节路等地方,对面就是国家博物馆,晚上还有灯光秀,很赞😎对面也有商场,SUM就在旁边。
酒店设施齐全,游泳池健身房应有尽有,放间很大,有淋浴房和浴缸全部配备齐全,干湿分离。还有mini巴,主要冰箱里的椰子水、矿泉水、还有雪碧可乐都是免费,而且每天还会帮你补齐,另外还有雀巢胶囊咖啡,我们都没有时间享用。有点可惜了。床品干净卫生,枕头床垫舒适,还有一个很大的沙发🛋️在寸土寸金的地方,这个价格实在是太有性价比了,值得推荐!
卫生严重不合格!当天入住后放下行李就出去玩了,晚上回来洗完澡准备睡觉,掀开被子发现被单里面很多黑点!由于已经很累,而且曾经分别在国内、国外五星级酒店工作过,深知服务人员不容易而且晚班客房打扫的人少,没有抱怨投诉只是要求叫人来换掉。没想到!等了半个小时都还没有人来,再次打电话也没有得到任何一句简单的抱歉!
等客房服务员来,看到了,依旧没有道歉,只是两个人说着印度语还是什么语的换了,就结束了!
只能说距离我所认知的服务标准相差甚远!
这家酒店地理位置非常好,出门就是地铁站,楼下就有7-11,去哪都很方便,但是如果预算充足的话,真的不推荐!
国庆期间1700多一晚的价格可能算是性价比高的吧。
交通特别方便,门口就是地铁大巴。四周餐饮商场也很多。
对面就是新加坡博物馆。
酒店和房间都比较陈旧,服务人员态度也公事公办。
早餐很简单。
有个很窄的阳台,但是不能打开,说是为了安全着想。
洗澡水非常烫,很难调整到中和的温度,要么就是烫,要不就是冷。水洒部分堵住,部分出水。
灯也是晃晃悠悠,不牢固。
房间很干净,员工也非常友好。如果我的朋友来新加坡,我会推荐他们住在这里。
早餐还可以。选择不多,但足以吃饱,哈哈。我很喜欢他们早餐有提供点心和薯饼。我超爱虾饺和薯饼!不过,如果能有汤面就更好了!