读完评论后，我有点不敢来这家酒店。我们原本预订的是麦芽厂酒店，但不得不重新安排日期，麦芽厂的经理 Ashley 非常好心地为我们重新预订了天鹅酒店，因为麦芽厂没有空房。然后我看了评论，发现通往房间的楼梯确实有点窄，地毯也有点破旧。我们的房间很漂亮，可以俯瞰塞文河。房间很大，很明亮，有古老的横梁。房间和浴室都很干净。浴缸里有一个手持花洒，虽然不是很理想，但是看了评论后我就已经预料到了这一点，而且这也不是什么大问题。酒店位置绝佳，靠近 Ironbridge，步行不远就能到达商店和餐馆。我们预订了早餐，是在麦芽厂吃的，步行 2 分钟就到了，这没什么麻烦，早餐非常好。香肠和培根质量很好，我丈夫花 3 英镑升级到了峡谷早餐，份量很足。工作人员非常友好，早餐供应及时。我们还在天鹅酒店吃了午餐，服务员马克斯非常友好，食物也非常美味。我们明年一定会再来。住宿非常愉快。一大优点是他们有停车位。

我们预订了这家酒店两晚，因为位置和停车位。唯一的优点是停车位。到达酒吧后，你会因为停车场的状况而心沉，迎接你的是旧冰箱和腐烂的旧床垫，在网上查了一下已经在那里超过 8 个月了。办理入住手续 - 重要通知：酒店不提供早餐，而是在三扇门外的酒吧提供 - 预订网站或他们自己的网站上都没有提到。然后你得穿过酒店后面，爬上非常松散和不安全的楼梯，地毯不干净，装修很差。你认为情况不会变得更糟，不幸的是它确实更糟。我们预订了一间家庭房，因为酒店后面只有一个 8 号房间可用。我们认为还好，因为我们只住几个晚上，而且我们一天大部分时间都会在外面。房间 - 浴室 - 浴室的两个水龙头都漏水，水槽上有棕色水渍，我们清理了水槽，水槽上有很大裂缝，浴室地板很脏，广告上说有淋浴，确实有一个连接到浴缸的淋浴喷头，但没有淋浴架或浴帘，所以如果你使用它，它会弄湿浴室地板。卧室只有一盏床头灯，没有床垫保护套，羽绒被又重又旧，没有遮光窗帘，房间没有窗户只有天花板灯，所以凌晨 4 点 30 分我们俩都醒了。墙上有污渍，没有用水壶，因为水壶里有厚厚的灰尘和水，所以没敢看，只想出去回家。与一位工作人员交谈，他说他是公司的代表，会考虑人们的担忧，但老实说，看了评论，什么都没有改变，真可惜，因为路边的酒吧由同一家公司 / 个人拥有，水平完全不同。不要住在这里，省下你的钱去别的地方。

The carpet leading from the bar to the rooms was absolutely filthy. My colleague's room and mine both had baths only with a shower head on a hose. All the sealant around the bath was damaged or black mould stained. The beds weren't very comfy at all, I had a bad nights sleep. The whole place needs a massive update.

Wipe your feet on the way out!

Staff young and not interested and do the bare minimum.

Bed had a foot end and had to sleep diagonally.

Carpet was stinking on the stairs in particular.

Shower was on a lead from the bath taps and was under the eaves so had no chance of standing up.

Very Grubby Rooms

It's a very grubby place, filthy carpets, poorly maintained, no proper shower, poor housekeeping standards. The rooms require full renovation and to be thoroughly cleaned.

Really poor service. Waited an age for food when the pub was really quiet. No apology. When the food came out there was no offer of condiments or cutlery so had to ask and the server/barman just pointed to them on an upturned beer barrel. The cutlery was wooden chip forks (2 left) and didn’t come out during the meal to see if everything was ok with the food. Which it wasn’t. It was cold and j cooked and left a £17 burger.

Very poor room quality, beds not comfortable. The bathroom is dirty, there is a spider's web on the ceiling. In total, a lot of dust is dirty. Old equipment. Dirty dirty everywhere