酒店回复: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the spacious room, great view, and convenient location near Haji Lane.We’re also pleased that the room layout and extra bed option suited your group, and that our Front Desk team was able to assist you in Chinese. Your kind words will be shared with the team.We look forward to welcoming you back to Pan Pacific Serviced Suites Beach Road, Singapore for another enjoyable stay.Sincerely yours,Ashley DevAssistant Guest Services Manager“Graceful Luxury”
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed excellent service and our location at Pan Pacific Serviced Suites Beach Road, Singapore.We are glad that the rooftop swimming pool provided unforgettable views both day and night and that you appreciated the convenience of being near the mosque district and halal food options. We also appreciate your feedback regarding the noise from the elevator cables and will share this with our engineering team for maintenance consideration.Your comments are greatly valued, and we look forward to welcoming you back for another memorable stay in the future.Sincerely yours,Ashley DevAssistant Guest Services Manager“Graceful Luxury”
5.0分
一卧室行政套房
家庭亲子
环境设施服务都不错。体验很好下次还会预定
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your stay experience with us.We are thrilled to hear that you enjoyed our facilities and services and had a wonderful experience during your stay. Your kind feedback and perfect ratings are greatly appreciated and will be shared with our team as encouragement to continue delivering exceptional service.We sincerely look forward to welcoming you back to Pan Pacific Serviced Suites Beach Road, Singapore on your next visit.Sincerely yours,Maezel AngelesGuest Services Manager
酒店回复: Dear Mr Feizoubuke,Thank you for your wonderful review. We’re delighted to hear that you enjoyed the room’s decor, size, and amenities, as well as the additional facilities like the book bar and billiards. It’s great to know our convenient location near the subway stations added to your experience.We apologize for the inconvenience caused by the nearby construction and appreciate your understanding. We’re confident the hotel and surroundings will be even better once the work is completed.We look forward to welcoming you back for another enjoyable stay.Sincerely Yours,Ashley DevAssistant Guest Service Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your stay experience with us.We are truly sorry to learn that your overall experience did not meet your expectations. Your comments regarding the reception area, facilities, décor, and perceived value are deeply concerning to us. Please accept our sincere apologies for any disappointment caused during your stay.We understand that value for money is an important consideration, and we regret that you felt the rate did not reflect the experience delivered. Your feedback has been shared with our Management team for careful review as we continuously evaluate our facilities and guest experience.We genuinely appreciate your candid feedback, as it helps us identify areas where we can improve. We hope you might allow us another opportunity in the future to provide you with a more positive and memorable stay.Sincerely yours,Ashley DevAssistant Guest Services Manager"Graceful Luxury"
酒店回复: Dear Huaxiaoran,Thank you for taking the time to share your stay experience with us.We are delighted to hear that you found your room spacious and comfortable, making it one of the best hotels you’ve stayed at during your time in Singapore. We truly appreciate your kind recommendation.It’s also wonderful to know that our front desk team was able to assist with arranging a sofa bed to suit your needs. Your feedback encourages us to continue providing personalized and attentive service to all our guests.We sincerely look forward to welcoming you back to Pan Pacific Serviced Suites Beach Road, Singapore in the near future.Sincerely yours,AshleyDevAssistant Guest Services Manager"Graceful Luxury"
房间很大视野很好,楼下就是哈芝巷。客厅内可以加床,卧室的床也很大,很适合三个朋友或者家庭出游。前台态度友善,会说中文。
服务满分,位置优异,过马路就是清真寺街区和清真美食街,屋顶游泳池尤其令人难忘,日景夜景都令人流连忘返,唯一小缺点是电梯钢索声音不小,需要检修保养一下
环境设施服务都不错。体验很好下次还会预定
我在泛太平洋高级服务公寓(海滩路店)度过了一段非常愉快的时光。从我预订的那一刻起,团队就竭尽全力满足我提前入住并为我伴侣准备房间的要求。所有的一切都安排得十分周到,令我惊喜的是,他们甚至为我准备了一份小小的生日惊喜——这份温暖而贴心的举动让我的生日变得格外特别。
我尤其要感谢Angela、Jelina、Zy和Syakir提供的卓越服务。他们对细节的关注、友善的态度和真诚的关怀,让我的住宿体验变得难忘。很少能遇到这样一个团队,愿意花时间创造如此个性化的体验,我对此非常感激。
泛太平洋酒店一直以其品质和热情好客而闻名,但这次的体验超出了我的预期。我不仅带着对套房本身的愉快回忆离开,更带着那些让这次住宿意义非凡的人的回忆离开。我一定会再次光顾,并强烈推荐这家酒店给任何在新加坡寻求舒适、便利和贴心服务的人。
在客房服务正式结束之前,我接到了一个问候电话,询问我是否需要任何帮助,这很不常见,我真的很感谢他们提前告知!那里的员工非常有礼貌和乐于助人!我真的很享受我的住宿!谢谢你们!
新加坡最棒的酒店!!
早知道这么好,我真该把三天都住在这里!!
房间宽敞舒适,感觉就像套房一样~
提前给我办理了入住,还帮我把行李放进房间,非常感谢!!
设施和服务都远超预期,性价比超高~下次去新加坡一定还会再订这家!!
也感谢所有的工作人员~~
酒店房间非常好,从装修细节,到房间面积都很满意,并且有一些惊喜。洗衣机厨房一应俱全。酒店二楼有书吧,台球,免费的咖啡茶饮。距离两个地铁站的距离都是500米左右。美中不足的是楼下有几处工地,相信工程完毕酒店会更完美。
离酒店最近的地铁站是武吉士站,步行大约5-6分钟就能到。
我住在高楼层,虽然身处大都市,但房间里却非常安静。从窗户还能看到哈芝巷和阿拉伯街,走过马路就能开始观光。去小印度和滨海湾区也都在步行范围内。
酒店公寓楼下就有7-11便利店和一家小超市,非常方便。
房间很宽敞,床的软硬度也很合适,其他设施也很好。有厨房和洗衣烘干机(还提供洗衣液),这太实用了。卧室和客厅是分开的,让我们可以好好放松休息。房间里还有微波炉,买点外卖回来加热在房间里慢慢享用,感觉特别棒。
早餐的种类虽然不多,但完全够吃,没什么问题。在新加坡这样酒店价格普遍较高的地方,能有这种品质,真的非常推荐。下次来新加坡我还会选择住在这里。
整体很差。前台很小,内部设施老旧。然后装修的感觉就是偏昏暗一些。我也不知道1750每晚不含早餐贵不贵。但是真的整体算很坑了。新加坡物价太恶心了。 有同样预算的试试其他酒店哪怕小一点的,找新一点的。
房间真的超级大,这是来新加坡第六天住的最舒服酒店之一,强烈推荐!如果没有双床前台还可以帮你打开沙发床,真的超级棒!