酒店回复: Dear Guest User,Thank you for taking the time to tell us about your experience at InterContinental Singapore Robertson Quay.We are delighted to hear that you had a great time with us and that our rooms, cleanliness and colleagues, had in their own way contributed to making your stay more memorable and enjoyable. I would like to express my sincerest gratitude for taking time to provide us with this feedback as we strive to continuously improve our service standards, and that the quality of service and the facilities provided at InterContinental Singapore Robertson Quay is and always will be our top priority. Sincerely,Jaycee Lim
酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our convenient location and the variety offered at breakfast. Your recommendation means a lot to us.At the same time, please accept our sincere apologies for the condition of the carpet and some of the room facilities. Your comments have been shared with our team as we continuously strive to enhance the comfort and experience of our guests.We truly appreciate your understanding and hope to have the pleasure of welcoming you back to InterContinental Singapore Robertson Quay for an even more enjoyable stay.Warm Regards,Sherlyn LeeDuty Manager
酒店回复: Dear Guest User,Thank you for taking the time to tell us about your experience at InterContinental Singapore Robertson Quay.I and glad to hear that you have enjoyed your stay with us and would like to thank you for recognizing our colleagues for being helpful with your package and good service. I hope that your stay with us was memorable and glad to know that our colleagues, in their own way, had made sure of this. I would like to express my sincerest gratitude for taking time to provide us with this feedback as we strive to continuously improve our service standards, and that the quality of service and the facilities provided at InterContinental Singapore Robertson Quay is and always will be our top priority. Sincerely,Jaycee Lim
酒店回复: Dear XuchenMia,Thank you very much for taking the time to share your thoughtful review.We are delighted to know that you found your stay to be comfortable and well-appointed. It brings us joy to hear that the room size met your needs and that our housekeeping team upheld the high standards of cleanliness we pride ourselves on. We are also pleased that you appreciated the Byredo amenities, designed to bring a touch of indulgence to your experience.While our room design leans towards a contemporary business style, we hope the unique layout—with the lobby and pool nestled on the fourth floor, and breakfast and the gym conveniently located on the first—added a distinctive charm to your stay.Thank you once again for your kind recommendation. We look forward to welcoming you back for another pleasant and restful stay.Warm Regards,Sherlyn LeeDuty Manager
酒店回复: Dear Jenna,Thank you for your lovely review and for choosing to stay with us.We are truly pleased to know that you enjoyed our prime location right next to Clarke Quay, surrounded by a vibrant array of restaurants, bars, and cafes. It is heartening to hear that the convenience of nearby shopping and transportation added to the ease of your stay.We are also delighted that you found the hotel to be relatively new, with a clean, comfortable, and hygienic environment—your kind words are a wonderful encouragement to our team.We look forward to welcoming you back for another enjoyable and memorable stay in the near future.Warm Regards,Sherlyn LeeDuty Manager
酒店设施非常新，房间干净整洁，大床也非常舒适，酒店服务人员热情。
卫生：卫生没有什么可说的，因为这是五星级酒店必备的条件吧，必须要有的
设施：设施中规中矩吧，要吐槽的就是中央空调，说是能够调节温度，其实是摆设，要么就太冷，要么关小一点，直接是风扇整个关掉，令人有点困惑，不能只通风，或者最小通风量保持一定温度？就是这么贵的酒店，居然洗手间没有抽风机，通风设备，上完厕所那个味道可想而知。
环境：环境还算不错，临近克拉码头，住的那几天，晚上很晚了，都听到附近酒吧那些人欢呼的叫声，不知道是有球赛还是什么活动，反正隔音好像不太好，其他房间的人关门也能听到
服务：没有感觉有任何服务可言，明知是中国游客，也没有订购酒店时提及的中文入住服务。完全听不懂前台所说的英语，幸好我有朋友陪同会帮我翻译。而且还要收押金，而且房费我已经在订酒店的时候付过了，还要收押金，好奇怪，且收的不便宜。
价格：在新加坡想要环境好，干净一点的酒店，只能花高价格，但是令人觉得花这么高，价格得不到对应的服务，早餐不包，没有欢迎水果，没有来夜床服务，连一个小小的纪念品也没有，所以只能说性价比不高，但是又没办法，不想花相对国内高的价格只能住到经济酒店的水平，所以才花高价钱顶着个所谓的五星级酒店，无可奈何，非常无奈。
退房的时候我跟前台说退房两个字，居然也是听不懂的！后来我说 check out 她才知道。作为华人优选酒店连最基本的中文都不懂吗？做什么前台服务员？
整体环境是可以的，位置也很方便. 房间设施也是有的. 但是 在服务上要了一个新的被子等了半个小时. 因为朋友生病 打了第二次电话根本没人接. 被子拿过来也是一点点脏的.
首先，房间真的很小，跟价格不太匹配。
如果想坐船游览，看看新加坡河的话，位置倒是挺方便的。但酒店的景观和服务都差强人意。
不过，欢迎水果之类的细致关怀还是挺不错的。
环境还不错，位置也很方便，公交站走路6分钟，地铁走路10分钟左右，就在新加坡河边上，楼下就有便利店，很多吃饭的地饭，晚上还挺热闹的，都是夜宵酒吧，卫生可以，roomservice会中文，沟通没问题，
房间view很漂亮
地理位置还不错，就是房间地毯有点脏，设施比较老旧一些，其他还可以吧，早餐不错，多种多样还能点餐，所以比较推荐。
房间打扫很干净，但直饮水设备几乎无法出水，需要自己去便利店买矿泉水，晚上空调外机声音较大，一楼前台接收快递速度快服务好，四楼前台有会中文的领班态度好。
房间比较商务，大厅和泳池在4楼，早餐和健身房在一楼。房间大小还好，我一个人一个大箱子放得下。备品是byredo还不错。打扰卫生很干净。整体我还是比较推荐的。
位置很好 就在克拉码头旁边 旁边餐厅酒吧咖啡店都很多 出门交通购物都很方便 酒店算是比较新 环境也很舒适 干净卫生