酒店回复: Dear Guest,Thank you for your lovely review. We’re delighted to hear that you enjoyed your room and our convenient location, within walking distance of great food and close to the MRT.We truly appreciate your kind words and look forward to welcoming you back to Dorsett Singapore for another enjoyable stay.Warmest regards,Dorsett SingaporeManagement Team
酒店回复: Dear Guobaobaoxiongmaomao,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the air conditioner malfunction in your room. We understand how uncomfortable this must have been, especially in Singapore’s heat, and we regret that our response did not meet your expectations.Your comments regarding the handling by the front desk and the lack of compensation have been shared with our management team for review. We truly value your feedback and hope to have the opportunity to welcome you back to Dorsett Singapore, where we aim to provide a more comfortable and satisfactory experience.Warmest regards,Dorsett SingaporeManagement Team
酒店回复: Dear Guest,Thank you for sharing your feedback. We are deeply sorry to hear about the unacceptable hygiene issues you experienced during your stay. The condition you described, including the bathroom, curtains, toiletries, bedding, and odor, falls far below the standards we aim to provide, and we sincerely apologize for the discomfort and frustration this caused.Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. We take this matter very seriously and are committed to ensuring that such issues do not occur in the future.We truly regret that your stay did not meet your expectations and hope you might consider giving Dorsett Singapore another opportunity in the future to provide a cleaner and more comfortable experience.Warmest regards,Dorsett SingaporeManagement Team
酒店回复: Dear Guest,Thank you for your review. We are happy to hear that you had a pleasant stay with us and found our location convenient with easy access to public transportation and nearby attractions. We apologise for the delay in your check-in experience. Your feedback is important to us, and we have raised it to the relevant department leader to address this internally and ensure a more seamless experience. We hope to welcome you back for an even more comfortable visit soon!Best regards,Dorsett SingaporeManagement Team
酒店回复: Dear Wanglewoshiwo,Thank you for your review. We are happy to hear that you had an enjoyable stay with us and found our location convenient for exploring main attractions. However, we apologise for any inconvenience experienced due to the connectivity issues. Your feedback is important to us, and we have raised it to the relevant department leader to address this immediately. We hope to welcome you back for an even more enjoyable experience soon!Best regards,Dorsett SingaporeManagement Team
酒店回复: Dear Guest,Thank you for your review. We are delighted to hear that you had a pleasant stay with us and appreciated our spacious room and convenient location near Outram Park and Chinatown MRT stations. We apologise for the shortfall in our service standards and any inconvenience caused. Your feedback is important to us, and we have raised it to the relevant department leader to address this internally. We hope to welcome you back for an even more enjoyable experience soon!Best regards,Dorsett SingaporeManagement Team
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you found our location convenient with easy access to the subway.We are truly sorry to learn about the cleanliness and odor concerns you experienced in your room. This is not the standard we strive to maintain, and we sincerely apologize for the discomfort this caused. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action.We value your feedback and hope to have the opportunity to restore your confidence in Dorsett Singapore with a better experience in the future.Warmest regards,Dorsett SingaporeManagement Team
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our excellent location next to the subway, providing convenient access throughout the city, and that you found your room generally clean.We also appreciate your comments regarding our service and will use your feedback to continue improving our guest experience. We hope to welcome you back to Dorsett Singapore for another enjoyable stay.Warmest regards,Dorsett SingaporeManagement Team
酒店回复: Dear Guest,Thank you for your review. We are glad to hear that you had an overall pleasant stay with us and appreciated our convenient location near Outram Park MRT station. Your feedback is important to us, and we have raised it to the relevant department leader for immediate review and investigation. We look forward to welcoming you back for another vibrant experience soon!Best regards,Dorsett SingaporeManagement Team
很喜欢的,很好用的,会考虑再次入住的,楼层两层,床在楼上,是loft形式,交通便利,距离中国城很近的。
酒店房间不大,大概20平米左右,在新加坡也是能接受。但是,空调坏了。整个酒店都不能用,热死了。大概修了四五个小时。前台就是说了下抱歉,一点赔偿的意思都没有,让我们等修好。太离谱了。
一般不会写差评,但这个酒店卫生简直有点太过分了,窗帘是坏的卫生间霉味严重 连沐浴露都是被人拧开的…完全不敢用…这卫生状态自己看图吧 最离谱是床单都是螨虫睡的非常痒,被子毛巾都发黑发黄!最过分是床头这里(图5)一股酸臭味,睡了一个晚上想死的心都有了,这个价格真的不推荐,真的不如国内80的宾馆
优点:卫生和环境都很好,就在重要的换乘地铁欧南园站边上,步行去很多景点也都方便。一楼的橙汁自动榨汁贩卖机很实惠,十块钱人民币四个橙子。泳池小但是当景观台看挺不错的。
缺点:可能是新加坡酒店通病,办理入住时间极其长,加一床被子等也都需要额外收费等。窗户是封闭窗
对装修新、卫生要求高的,慎选。我住的loft,沙发不干净,布还裂的,第一天似乎锅炉坏了洗不了澡,感觉不好,前台和服务员还是可以。楼下有家自助餐在新加坡性价比还可以
酒店位置很好,欧南园站4号口出即可,去主要景点都比较方便。房间也挺干净的。并且临近牛车水,以及Maxwell熟食中心。房间隔音也不错,即使被分配了电梯旁边的房间,也没觉得吵。电梯需要刷卡,比较安全。唯一就是酒店wifi太差了,经常打不开页面。夜间22.00-23.00以后,更是基本无法使用。
房间和设施:房间面积还算大,能放得下行李箱。插座是通用的,这个好评,但是插座上USB-C接口没法用。
地理位置:在欧南园地铁站上方,地理位置不错,离牛车水也很近。
服务:没有什么服务吧,入住时前台就说了一下房号给房卡,其他什么都没说。不过也没什么特别预期了。
景观:有泳池,窗外绿地也挺好看的,这个感觉不错。
酒店位于地铁口,地理位置总体还行,但是非常老旧,尤其房内味道很重,床品白色发黑,总感觉不是太干净。商务出差图个价格略便宜,旅游的还是慎选
地理位置很好,就在地铁站边上,三条地铁线四通八达,去哪里玩都方便,房间整体干净,服务一般。适合城市特种兵
酒店设施比较老旧,我们房间的莲蓬头和管子都已经老化严重,我带了滤芯花洒换上,东南亚国家水质出了名的差。
服务:正常,基本需求都有,也没出现歧视的情况。很晚入住的话只有一个服务员的情况下可能没有中文服务,不过简单交流还是可以的,很快办好入住了
环境:酒店地理位置十分优越!旁边就是欧南园站,类似上海的世纪大道吧,去打卡点换乘很方便。去机场建议定接机。来我们接机了,25分钟就到酒店了。回去我们坐的地铁,蛮折腾的,起码1小时,一直在换线,Google maps也不够精准。