Unfortunaltey our stay was less than satisfactory. There was no running cold water and the microwave was locked so I couldn't use it. we also had to switch rooms cause our room was invested with ants crawling all over the floor.
I will not stay there again.
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酒店回复: Hello Marni, Thank you for sharing your feedback. We’ll be addressing this with our team to ensure better communication and friendlier service moving forward. We truly appreciate you bringing this to our attention. Regards,
5.0分
情侣出游
Very clean and bright room, modern and updated. TV not working properly, staff tried to help.
I can manage without the TV. Room very comfortable.
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酒店回复: Hello Robert,Thank you for your wonderful 10/10 review! 🌟 We’re glad you enjoyed the clean, bright, and modern room. We apologize for the TV issue, but we appreciate your understanding and are happy our team could assist. We look forward to welcoming you back soon!Regards,
5.0分
其他
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Nice surprise
Pleasant experience. Don't let the motel style view disuade you, the rooms are fantasticly updated and new.
Area isn't the greatest, but is acceptable. A tad noisy.
Needs a better setup for DnD or Maid signage, the door hanger blows away.
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酒店回复: Hello Jason,Thank you so much for your kind words and perfect rating! We’re delighted you enjoyed our newly updated rooms and had a pleasant stay. We appreciate your helpful feedback about the signage — that’s something we’ll look into improving. We hope to welcome you back again soon!Regards,
4.0分
家庭亲子
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I was pleasantly surprised. The exterior of this motel is very unassuming but the interior of the rooms have been completely renovated. The bathroom had well appointed fixtures, with a nice deep tub for soaking. The beds were comfy however I found the pillows too plump. The room was very clean. I would stay here again.
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酒店回复: Hello Sally,Thank you for your thoughtful review! We’re glad to hear that the renovated rooms, clean space, and bathroom fixtures made a great impression. We’ll also take note of your feedback about the pillows, as comfort is very important to us. Happy to know you’d stay again — we look forward to welcoming you back!Regards,
4.0分
其他
Staff isn’t really familiar with the area. However, the hotel is close to different locations
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our convenient location and found it easy to get around. We’re sorry to learn that our team wasn’t as helpful with local recommendations as we aim to be. We’ll be providing additional training to ensure our staff can better assist guests with area information in the future.We appreciate your comments and hope to have the chance to welcome you back for an even better stay.
3.0分
家庭亲子
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Overall ok
We stayed for 2 nights
We were expecting housekeeping will, by default, clean the room and replace the towels the next day while we were out but they didn't. I guess we should have told front desk to do such before we went out
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酒店回复: Hello Rica,Thank you for your feedback. I’m sorry for the inconvenience caused by the room not being serviced during your stay. Housekeeping is available upon request, but I understand how this may not have been clear and led to the expectation of daily service. Your comments help us improve communication so that guests know exactly what to expect, and we truly appreciate you sharing this with us.Regards
2.0分
情侣出游
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Friendly staff.
Bathtub filty upon arrival.
We stayed 3 nights and never had housekeeping clean our room once during our stay. Towels were not exchanged, bathroom was not cleaned, beds were not made, sheets were not changed, garbage not removed. Not impressed. Will not return.
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酒店回复: Hello Blair,I’m truly sorry for the experience you had during your stay. A bathtub in that condition and the lack of housekeeping service throughout your visit are unacceptable and far below the standard we aim to provide. Towels, garbage removal, and room upkeep should have been addressed proactively, and I understand your frustration at having to go without these basics. While I’m glad you found the staff friendly, I regret that this was overshadowed by the shortcomings in cleanliness and service. Your feedback is being taken seriously and will be used to reinforce training and accountability with our team.Regards,
5.0分
情侣出游
Staff were very helpful, there was an issue with cable, and they moved us right away. It was a great vacation
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酒店回复: Hello Amy and Wyatt,Thank you for the perfect score. We're delighted to hear our staff could assist you so quickly and make sure your vacation stayed enjoyable. It’s wonderful to know you had such a great experience.Regards,
位置很好
酒店新装修过，但在细节处理上还可以更精细些。新铺的地板感觉更干净。设备和家具都是新的。地理位置还不错，离超市和快餐店都很近。酒店车道入口的位置有点尴尬。酒店员工在客房服务以及办理入住和退房流程方面也需要更多的培训。
Unfortunaltey our stay was less than satisfactory. There was no running cold water and the microwave was locked so I couldn't use it. we also had to switch rooms cause our room was invested with ants crawling all over the floor.
I will not stay there again.
Very clean and bright room, modern and updated. TV not working properly, staff tried to help.
I can manage without the TV. Room very comfortable.
Nice surprise
Pleasant experience. Don't let the motel style view disuade you, the rooms are fantasticly updated and new.
Area isn't the greatest, but is acceptable. A tad noisy.
Needs a better setup for DnD or Maid signage, the door hanger blows away.
I was pleasantly surprised. The exterior of this motel is very unassuming but the interior of the rooms have been completely renovated. The bathroom had well appointed fixtures, with a nice deep tub for soaking. The beds were comfy however I found the pillows too plump. The room was very clean. I would stay here again.
Staff isn’t really familiar with the area. However, the hotel is close to different locations
Overall ok
We stayed for 2 nights
We were expecting housekeeping will, by default, clean the room and replace the towels the next day while we were out but they didn't. I guess we should have told front desk to do such before we went out
Friendly staff.
Bathtub filty upon arrival.
We stayed 3 nights and never had housekeeping clean our room once during our stay. Towels were not exchanged, bathroom was not cleaned, beds were not made, sheets were not changed, garbage not removed. Not impressed. Will not return.
Staff were very helpful, there was an issue with cable, and they moved us right away. It was a great vacation