The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.
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酒店回复: Estimado Francisco El Hotel Ruiseñor Itagui le agradece por tomarse el tiempo en calificar nuestro Hotel estamos trabajando para mejorar mucho mas nuestra instalaciones y servicios, le agradecemos su comprensión.CordialmenteAdministraciónHotel Ruiseñor Itagui
5.0分
家庭亲子
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The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet.
我为我在附近一家医院做手术的父亲预订了这家住宿，预订中很清楚地写着包含早餐自助餐，当我母亲去问哪里提供早餐时，非常粗鲁的员工回答说酒店帮了他们一个忙酒店没有提供自助早餐，如果我想的话我可以吃也可以不吃。如果你不打算提供真正的服务，请不要把它挂起来或说这是慈善或恩惠，因为对于这些看起来像礼物的东西，根据你的说法，你也付出了代价。我们不会回来
当我到达时他们没有给我我预订的房间。
因为自从我预订后他们就没有安排预订，并且仍然向我收取费用。
你可以听到很多汽车噪音 如果有防噪音玻璃就好了。
The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.
The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet.
But in general I’m satisfie.
ok