酒店回复: Dear Mr/Mrs Guest,Warmest Greeting from Swiss-Belhotel TarakanThank you for your kind review.We’re delighted to know that you enjoyed the hotel’s atmosphere and appreciated our service. Your feedback is truly valuable and encourages us to continue providing the best hospitality experience for our guests.We look forward to welcoming you back to Swiss-Belhotel Tarakan.Warm RegardsManagement

酒店回复: Dear Mr/Mrs TanshanmaoWarm greetings from Swiss-Belhotel Tarakan,Thank you for taking the time to share your experience with us.We’re pleased to know that you found our rooms clean and appreciated the convenient location near the airport.We also take note of your feedback regarding the airport pick-up service. Please accept our apologies for any inconvenience caused. Currently, this service does require a reservation at least one day in advance to ensure proper arrangements. That said, we truly appreciate your input, and we will consider improvements to make the process more seamless for our guests in the future.We hope to have the pleasure of welcoming you back on your next visit to Tarakan.Warm regards,Management

酒店回复: 尊敬的先生/女士， 来自塔拉坎瑞士贝尔酒店 (Swiss-Belhotel Tarakan) 的最诚挚问候 感谢您与我们分享您的反馈。我们很高兴得知您的整体入住体验令人满意。我们也注意到了您对空调、衣柜和客房设计的评价。您的建议对我们非常宝贵，我们将与管理团队分享，以此作为我们持续改进设施和宾客体验的一部分。我们非常感谢您的宝贵意见，并希望未来能再次欢迎您，为您提供更美好的住宿体验。 此致， 管理层

酒店回复: Dear Sir,Warmest Greeting from Swiss-Belhotel TarakanThank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!RegardsManagement

酒店回复: Dear Mr/Mrs Guest,Warmest Greeting from Swiss-Belhotel TarakanThank you for taking the time to share your feedback. We’re pleased to know that you found our hotel to be one of the better options in the area. Your recognition means a lot to us.We sincerely apologize for the inconvenience caused by the unstable internet connection. Our team is currently working with the service provider to improve network stability and ensure a smoother experience for our guests.We appreciate your valuable input, and we hope to have the opportunity to welcome you back with an even better stay in the future.RegardsManagement

酒店回复: Dear Sir/MadamWarmest Greeting from Swiss-Belhotel TarakanThank you for you value feedback, We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product/service. We truly appreciate your feedback and are always striving to improve.RegardManagement

酒店回复: 尊敬的先生/女士 Swiss-Belhotel Tarakan 致以最热烈的问候 感谢您的宝贵反馈，我们很高兴看到您的五星级评论！感谢您的善意言辞以及对我们产品/服务的支持。我们非常感谢您的反馈，并始终努力改进。 敬意 管理层

酒店回复: Dear Mr/Mrs Guest,Warmest Greeting from Swiss-Belhotel TarakanThank you for sharing your positive feedback regarding the cleanliness and hygiene of our property. We are delighted to know that our housekeeping standards met your expectations, as maintaining a clean and comfortable environment is one of our top priorities.Your comments are truly appreciated and will be shared with our team as motivation to continue delivering consistent, high-quality service.We look forward to welcoming you back on your next visit.Warm RegardsManagement

酒店回复: 尊敬的先生/女士 Swiss-Belhotel Tarakan 向您致以诚挚的问候。 感谢您分享您的入住体验。我们很高兴得知您在我们酒店度过了愉快而难忘的时光。您的评价激励着我们的团队不断改进服务，让您下次的入住更加舒适难忘。我们期待您再次光临 Swiss-Belhotel Tarakan。 此致，管理层

酒店回复: Dear, SirWarmest Greeting from Swiss-Belhotel Tarakan Thank you for your feedback, We value your review regarding the building and we realize many of our hotel building need to be face lifting on it in the coming months and we hopefully could generate it becoming new standard hotel in general look. We thank you for your valued review and we expect by your comments, we could generate it becoming better in the future. Kind regard, Management