酒店回复: Dear Huamama,Greetings from Berjaya Langkawi Resort!Thank you very much for taking the time to share your recent experience at our resort. It brings us immense joy to know that you were pleased with Sabbir, who cleaned your room very thoroughly each day, ensuring a pleasant and comfortable stay. We are also delighted that you appreciated our convenient location, close to Sky Cab and Oriental Village, making it one of the best places to stay in Langkawi. Your kind patronage is deeply valued, and we eagerly look forward to the pleasure of welcoming you back to our tropical resort in the future.Yours sincerely, Ghani Ganesan Executive Assistant Manager
酒店回复: Dear Datouxiaoxiao,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently. We would like to take this opportunity to express our deepest appreciation for your kind patronage. We are delighted to hear that you enjoyed your stay in our Rainforest Chalet surrounded by lush greenery, giving it a charming treehouse feel. We are also glad you found our beach gorgeous; as a perfect spot to relax and stargaze at night. We appreciate your feedback on the breakfast. Once again, thank you sincerely for your kind review. We very much look forward to welcoming you back to Berjaya Langkawi Resort in the future. Yours sincerely, Ghani Ganesan Executive Assistant Manager
酒店回复: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had such an enjoyable stay with us during the Chinese New Year holiday. It’s fantastic that you got to experience our family chalet and explore the beautiful surroundings, including the Sky Cab and island-hopping tour. Your special mention about Sofi at the front desk will be shared with him. He’ll be delighted to know his efforts made your check-in and check-out experience excellent. It’s also great to hear you enjoyed our Pahn Thai and Dayang Café. We look forward to welcoming you and your family back on your next visit to Langkawi for another memorable stay!Yours sincerely,Ghani GanesanExecutive Assistant Manager
酒店回复: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our spacious resort, private beach, and the beautiful views from our Seaview rooms. It’s also great to know that the Rainforest rooms and our family-friendly activities helped make your vacation special. We truly appreciate your feedback regarding the facilities and the ants in the room. Please accept our sincere apologies for any inconvenience caused. Your comments have been shared with our respective teams to ensure improvements are made. We’re glad you found our location convenient, especially with easy access to the Sky Bridge and our shuttle service. We look forward to welcoming you and your family back for another memorable stay in the near future!Warm regards, Ghani GanesanExecutive Assistant Manager
酒店回复: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for your feedback. We truly appreciate your insights and constructive suggestions. We are continuously undertaking refurbishment and improvement initiatives to enhance our facilities and guest experience. We also take note of your comments regarding breakfast options and language support, and we will look into ways to make these more accommodating for our diverse guests. We’re delighted to hear you enjoyed the Rainforest chalet and our guided nature walk, and we look forward to welcoming you back soon for an even better stay. Yours sincerely, Ghani Ganesan Executive Assistant Manager
酒店回复: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your feedback with us. We truly appreciate both your kind comments and your constructive observations, as they help us identify areas where we can improve.We are pleased to hear that you enjoyed the forest-themed concept of the room. At the same time, we acknowledge your remarks regarding the condition of the floorboards. Please be assured that the hotel is currently undergoing a phased refurbishment program aimed at enhancing the overall comfort and experience for our guests, and your feedback will certainly be taken into consideration as part of this improvement process. We are very concerned to learn about your experience with housekeeping and the handling of your personal skincare items. Your comments have been shared with the relevant department for immediate investigation and corrective action to ensure such incidents do not happen again. We also regret that the room service and buffet selection did not meet your expectations. Your feedback regarding the variety of the buffet has been forwarded to our culinary team for review as we continuously work to improve both the quality and value of our dining offerings. Thank you once again for bringing these matters to our attention. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Yours sincerely, Ghani Ganesan Executive Assistant Manager
酒店回复: Dear Radishwang, Greetings from Berjaya Langkawi Resort!Thank you for your kind review! We’re delighted that you enjoyed the beautiful surroundings and peaceful atmosphere, especially the beachside chalets and the scenic mountain paths, it truly is a special place to relax and connect with nature. The monkeys are indeed frequent visitors and part of the unique charm of the area. We’re also glad you appreciated the ambiance at our PahnThai restaurant. As you mentioned, reservations help us ensure the best dining experience for our guests.Thank you as well for your feedback regarding the swimming pool water quality. We take comments like this seriously and will review it with our team to ensure we continue improving our facilities.We look forward to have the pleasure of welcoming you back again in the future! Warm regards, Ghani Ganesan Executive Assistant Manager
酒店回复: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the spacious rooms and found them perfect for a family getaway. It’s also wonderful to know that the private beach and its pristine surroundings made your stay special, and that the monkeys brought extra joy to the kids! We’re glad you had a great time at the pool as well. It’s definitely a favourite spot for many of our guests to relax and spend the day. We truly appreciate your kind words and look forward to welcoming you and your family back for another memorable stay very soon! Yours sincerely, Ghani Ganesan Executive Assistant Manager
酒店回复: Dear Mohuanshuixing, Greetings from Berjaya Langkawi Resort!Thank you so much for your thoughtful review! We’re delighted to hear that you enjoyed the unique rainforest setting, the beautiful views, and the sunset experience at our Pahn Thai restaurant. It’s wonderful to know that these moments made your stay special. We also appreciate your honest feedback regarding the room size and facilities. Your comments are very valuable to us, and we will certainly consider them as we continue working to improve our guests’ experience. We look forward to having the pleasure of welcoming you back again for another relaxing rainforest getaway! Warm regards, Ghani Ganesan Executive Assistant Manager
4.8分
热带雨林套房
家庭亲子
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热带海岛酒店总有惊喜,这家真的背靠森林,面朝大海,离机场车程20分钟,房间很大,卫生间,床够大好评。酒店安排的房间满意,可步行到lobby和海滩,海水沙子看着一般,海滩总的来说面向南,所以要看日落可能要到那段到海里的连廊泰餐厅那里,摆渡车shuttle bus 基本等5,6分钟就可以,晚餐只尝试了泰餐厅和西餐厅,只有泰餐厅需要预约,携程的晚餐套餐可以吃得很好了,也节省时间。报名了一次酒店的nature walk,就在酒店里去拜访那些藏在各处的动物,很有趣,要能去后边山里更好了,英语识别60,70%…房间只看到两只蚂蚁,推测是迎宾水果或是床上的叶子,其实可以取消了。早餐一般而且需要提高下质量,中文支持和标识最好能提供一些,整体感觉是很好了,而且岛上比城市里人更热情,善良,服务在线,周围也有一些地值得探索,可以再去
9 / 14
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酒店回复: Dear Lapentti,Greetings from Berjaya Langkawi Resort!Thank you so much for sharing such a detailed and thoughtful review. We’re delighted to know that you enjoyed the natural beauty surrounding our resort and the spacious, comfortable rooms. It’s wonderful to hear that you made the most of our Thai and Western dining options, the amazing nature walk guided by our naturalist, and our efficient shuttle service. We appreciate your feedback regarding the beach, breakfast, and signage, and we will definitely take it into account to improve our guests’ experience. We’re also glad you felt the warmth and kindness of our staff. Our team will be thrilled to hear your compliments about our service and will continue to strive to deliver exceptional experiences to all our guests. We look forward to welcoming you back for another relaxing stay, and hope you’ll get the chance to explore the mountains behind the resort on your next visit!Warm regards,Ghani GanesanExecutive Assistant Manager
Sabbir 每天都把我们房间打扫得很干净
非常愉快的住房体验
离 skycab
东方村都很近
已经算兰卡威最好的地方了吧
村里有长得很潦草的灰叶猴
蜥蜴
水鸟
很喜欢这些用心的毛巾作品但是房间设施确实很老旧了
住的热带雨林房是在山这边,周围有很多树木,类似树屋的感觉,虽然没看到猴子但能听到猴子的声音。酒店的沙滩太漂亮了,晚上可以躺在沙滩上看星星。早餐中规中矩吧,还算不错。值得称赞的是mini吧和沙滩旁边有个下午茶是免费的。
吹爆这家亲子酒店,和兰卡威美丽的天气一起,构成了这段旅程最好的时光。 春节假期过来小住两天,带着一家老小,住了一个家庭套房,是个独立的木屋。酒店环境很好,依山傍水,也毗邻skycab,可以独立玩两天。我们还在酒店定了islands hopping,省心实惠且体验好。下次有机会还来这里。特别mention一下前台的sofie,特别nice特别gentle,会给客人提供很好的入住和退房体验。 酒店的泰式餐厅很好,其次是马来西亚餐厅。中餐厅没去,看了下菜单算了。这边入住感觉80%以上是白人,入住以及游玩海滩整体都非常安静
度假村很大,有私家沙滩,海景房景观一流,热带雨林房也不错。设施比较老旧,房间里有蚂蚁,早上猴子交早起。非常适合度假,也有一些亲子活动。距离天空之桥非常近,有接驳车。
设施有点陈旧,热带雨林房间晚上可以看到很多小动物。还有徒步讲解可以预约。早餐品种多,但不适合中国胃,整个酒店只有一个会中文的,这不是很友好…酒店门口可以租摩托,但有点贵…
森林房房间本身不错,但是可以看出来比较老,地板会有时会发出嘎吱嘎吱的声音。客房服务一般,打扫人员扔了我的护肤品并拒绝承认。自助餐食非常一把,而且价格较贵。
环境很好,坐落在在山边海滩的独立小别墅。猴子经常能碰见。漫步在山间小路也很惬意。泰式餐厅环境不错,需要预约。游泳池水质一般。
电瓶车小哥很礼貌
房间很大 ,适合亲子游。有私人海滩,原生态很好,四处可见到小猴子,小孩子很开心。泳池里人不少,可以玩一天。
缺点是房间小一点,各种设施也没那么好。但酒店优点突出,酒店置身于热带雨林深处,有非常好的景观和体验。Sunset泰式餐厅看落日位置很好,需要提前预定座位。
热带海岛酒店总有惊喜,这家真的背靠森林,面朝大海,离机场车程20分钟,房间很大,卫生间,床够大好评。酒店安排的房间满意,可步行到lobby和海滩,海水沙子看着一般,海滩总的来说面向南,所以要看日落可能要到那段到海里的连廊泰餐厅那里,摆渡车shuttle bus 基本等5,6分钟就可以,晚餐只尝试了泰餐厅和西餐厅,只有泰餐厅需要预约,携程的晚餐套餐可以吃得很好了,也节省时间。报名了一次酒店的nature walk,就在酒店里去拜访那些藏在各处的动物,很有趣,要能去后边山里更好了,英语识别60,70%…房间只看到两只蚂蚁,推测是迎宾水果或是床上的叶子,其实可以取消了。早餐一般而且需要提高下质量,中文支持和标识最好能提供一些,整体感觉是很好了,而且岛上比城市里人更热情,善良,服务在线,周围也有一些地值得探索,可以再去