酒店回复: Dear Valued Guest,Thank you very much for taking the time to share such detailed feedback. We sincerely apologize for the inconvenience you experienced during your stay. The issues you mentioned regarding room cleanliness, dust, shower functionality, and water leakage are not reflective of the standards we aim to maintain. Your comments have been shared with our housekeeping and engineering teams for urgent inspection and corrective action.We also appreciate your observations about the room layout, bed height, TV visibility, and wardrobe design. These important insights help guide us as we continue to improve both comfort and practicality for all guests.Your feedback is extremely valuable, and we thank you for providing photographs and clear explanations. We hope to have the opportunity to welcome you back in the future and provide a stay that meets the level of comfort and quality we strive for.Best regards,Dara Airport City Hotel & Spa – Phnom Penh

酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our breakfast, gym, and swimming pool facilities.We apologize for the inconvenience caused by the odor in your room. Please be assured that we are trying to improve, and your comments have been shared with our housekeeping and engineering teams for follow-up.We truly appreciate your feedback and hope to welcome you back again.Best regards,Dara Airport City Hotel & Spa

酒店回复: Dear Valued Guest,Thank you very much for your feedback and for choosing to stay with us again. We’re pleased to hear that you enjoyed our facilities, including the gym and swimming pool.We appreciate your comments regarding the pool condition and would like to assure you that we are actively working to improve this area. Your feedback has been shared with our management and maintenance teams as part of our ongoing efforts to enhance the guest experience.We truly value your comments and hope to welcome you back again.Best regards,Dara Airport City Hotel & Spa

酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We’re pleased to hear that you found the room spacious and clean.We appreciate your comments regarding the air-conditioning control. Please be assured that your feedback has been shared with our engineering team, and we are continuously working to improve our facilities for a more comfortable guest experience.We truly value your feedback and hope to welcome you back again.Best regards,Dara Airport City Hotel & Spa

酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback. We are pleased to hear that you found our hotel very clean and that our service met your expectations. We truly appreciate your kind words and recognition of our team’s efforts.We thank you for your support and hope to have the pleasure of welcoming you back again soon.Best regards,Dara Airport City Hotel & Spa – Phnom Penh

酒店回复: Dear Valued Guest,Thank you very much for your kind review. We are pleased to hear that you enjoyed the atmosphere of our hotel and found our service satisfactory. Your recommendation truly means a lot to us.We look forward to welcoming you back again in the future.Best regards,Independence Hotel by Dara – Sihanoukville

酒店回复: Thank you for sharing your feedback with us. We’re pleased to hear that you found our location near the airport convenient. We also appreciate your comments regarding the hotel’s condition and facilities. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our guest experience. We hope to welcome you again in the future. Best regards.