酒店回复: Dear Ms. Huleiji,Thank you for your thoughtful and beautifully detailed reflections on your recent stay with us at Raffles Hotel. It is truly a pleasure to hear how our unique blend of timeless French architecture and modern hospitality resonated with you, enriching your experience in Phnom Penh.We take great pride in our storied history, from the distinguished guests who have graced our halls to the intimate touches that make every stay memorable. It delights us to know that moments such as the personal care at our cigar bar, the serene ambiance of our pool, and the expert touch of our spa therapists left a lasting impression.We are especially pleased that our exclusive tuk-tuk service enhanced your convenience and comfort. This distinctive feature, imported directly from Singapore, was designed to provide our guests with a seamless, authentic, and hassle-free way to explore the city. Your less on this appreciation of this thoughtful service, and the ease it brings compared to conventional taxis, is truly gratifying.Thank you once again for choosing Raffles Hotel. We look forward to welcoming you back for another exceptional experience where history, comfort, and impeccable service come together in perfect harmony.Warm regards,DagmarGeneral Manager
酒店回复: Dear Valued GuestWe very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dagmar General Manager
酒店回复: Dear Ms. Sanmu,Warm greetings from Raffles Hotel [Phnom Penh], and thank you for sharing such a beautifully detailed review of your recent stay with us.It was an absolute pleasure to welcome you and your husband on such a special occasion as your wedding anniversary. We are truly delighted to know that our team’s efforts in preparing your room, along with the wine, cake, and dessert, added a joyful touch to your celebration. Your kind words about our service, the elegance of our historic property, and the warmth of our colleagues mean a great deal to us, as we take pride in delivering a refined yet heartfelt hospitality experience.We are equally pleased that you enjoyed the central location of our hotel, the convenience of our tuk-tuk service, and the culinary journey at The Royal Restaurant. Knowing that both the flavors of our Cambodian–French fusion cuisine and the attentiveness of our team left such a positive impression is truly rewarding.Your high recommendation is the greatest compliment we could receive, and we very much look forward to welcoming you back for another memorable stay in the near future.With warmest regards,DagmarGeneral Manager
酒店回复: Dear Nannan,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at Raffles Hotel Le Royal. Your satisfaction is our highest priority, and we look forward to welcoming you back soon.Sincerely,Dagmar General Manager
新加坡莱佛士酒店管理，法式建筑与现代管理完美结合。曾经历史名人的到来增加了酒店历史的厚重感。雪茄吧老板娘亲自燃烟、泳池安静地可以听到落叶的声音、Spa技师的专业手法。最有特色的是酒店自备了唯一一辆从新加坡进口的突突车，免费提供客人近距离出行。免费倒是其次，金边的交通是三蹦子比出租车好用。而且可以避免，没有打车软件与司机讨价还价的烦恼。
很有趣的酒店，历史悠久，值得体验。房间设施不错，但有点小。皇家餐厅非常棒，后面去过其他几家有名或者更昂贵的餐厅，出品都不如这个酒店皇家餐厅的出品。早餐不错，但这个餐厅的其他餐品很一般，海鲜尤其不推荐。Spa不错，但Spa的房间就是客房改的，环境一般般。有一位理疗师手法非常好。Tutu很好很方便。
房间确实不错，还给女儿单独铺了一张床。
就是早餐不太行，还是建议出去吃吧。
食物品质不高。性价比也不高。
游泳池啊，健身房啊，都不错。
服务意识也算是高的！
1927年的酒店，保持着法式殖民地的优雅，每一个细节都彰显着历史沉淀。酒店除了洋溢着老派的奢侈，在服务上更是远超其他国际五星，无论是工作人员的精神状态还是微表情，都让客人感到亲切舒适和放松，入住当天是与先生结婚纪念日，酒店精心为我们布置了房间，还送了红酒，蛋糕和甜品，让我们收获了意外惊喜，再次表示感谢。
另外，酒店位于市区，有专用突突车送客人到周边逛逛，很方便。一楼有一个皇家餐厅，是柬埔寨本地菜和法国菜的融合，菜品美味之外，服务也非常贴心。
在这边入住的几天非常开心，强烈推荐给准备来金边旅行的朋友们。
我在金边莱佛士酒店的入住体验简直是无与伦比。从我抵达的那一刻起，我就感受到了柬埔寨人民热情周到的款待和无可挑剔的服务，让我真切地觉得自己受到了贵宾般的对待。
酒店很棒，位置非常便利，员工也很体贴。一定会推荐，希望能再次入住。
我超爱这家酒店！房间又干净又舒服。他们还给我升级了房间，并准备了生日装饰。真是一次奇妙的体验。
莱佛士酒店总是拥有悠久而丰富的历史，这最吸引游客。大象酒吧是一个历史遗迹。
这是一座宏伟的酒店，历史悠久，故事引人入胜。房间舒适，床铺也很舒服。泳池非常漂亮，健身房设施不错，早餐品质也很高。员工非常专业。
非常好！美！