Booked a room here when running the Wegmans half marathon. It was only 17 minute drive to the finish line, which is also where the buses pick you up in the morning, so it was a perfect location. Was very pleased with the cleanliness of the property. Floors, furniture, bedding, and towels were all new and modern. Room was spacious with high ceilings and good climate control in the room. Breakfast in the morning was enjoyed by our kids (we didn’t eat before the race but the kids did). Staff was kind enough to let us check out late at 12 noon so that we had time to shower after the race. Would highly recommend this property.
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酒店回复: Thank you for taking the time to leave a review. I am glad you enjoyed your stay. We look forward to having you stay with again.
3.0分
其他
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It was ok. Disappointed the pool was closed. I say it was ok because of things out of your control like the noise of traffic. Not much to say. It was a room nothing more. My observation of staff was excellent with others since I did not feel the need to ask for anything. Can’t comment on breakfast since I did not get the opportunity. If I can be helpful, defrost the fridge and let me know I can’t use the pool in advance.
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酒店回复: Thank you for taking the time to leave a review. I apologize that your stay did not meet your expectations. We have been working on defrosting the freezers in our guest room refridgerators. We have been diligently working to get the pool back open. I expect it to be open very soon. I do hope you will give us another opportunity in the future.
5.0分
家庭亲子
Clean, large rooms. Staff was nice and accommodating. Breakfast was fantastic! Fitness room was small but equipped perfectly.
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酒店回复: Thank you for taking the time to leave a review. We appreciate your feedback. We look forward to having you stay with us again in the future.
3.0分
家庭亲子
Booked this particular hotel for the indoor pool and was not told it was out of order until check in.
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酒店回复: Thank you for taking the time to leave a review. I apologize that our pool is out of service at this time. It was unexpected maintenance. I apologize for any inconvenience this caused during your stay. We are hoping to have all the necessary repairs done soon and have the pool back open. I hope you will give us another opportunity when your travels bring you back to the Horseheads ara.
4.0分
家庭亲子
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The property itself was very nice, although the pool was closed for repairs. Breakfast was so good!
The hotel is by I 86, so there’s noise. And the surrounding area is a closed restaurant and empty parking lot.
Someone in an adjacent room had their tv on all night (not the fault of the hotel), but we could hear it.
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酒店回复: Thank you for taking the time to leave a review. We appreciate your feedback. For future knowledge, please let the front desk know if you have any noise concerns. We can address the issue for you. We hope to see you again when your future travels bring you back to the Horseheads area.
酒店到景点的距离非常合适，内部设施较新 服务人员友好专业还会中文 房间舒适干净 停车便利安全且无需额外付费
房间很棒！酒店很干净。提供的早餐很不错。有遮光窗帘，空调也很给力。要是床单能再软一点就更好了，不过这里确实是个自驾游途中住宿的好地方，或者如果你想住在康宁附近的话也很合适！
酒店住满了，所以早餐人很多，根本没地方坐。咖啡机没有牛奶，第二天依然没有，导致我早上没法喝咖啡。房间也没打扫，只换了毛巾，整理了床铺，地毯和地板上的脏东西和杂物都没清理。房间很大，但隔音不好。我们住的房间带一个连通门，能清楚地听到隔壁房间一家人的声音。这次入住体验只能说一般般。
一切都很棒，每个人都很好！早餐很不错，种类很多。我们住的那几天还下雪了。酒店很干净。我们房间也打扫得很干净，需要毛巾的时候也会及时送过来。
酒店非常干净。希望酒店内的电动汽车充电器能用。
Booked a room here when running the Wegmans half marathon. It was only 17 minute drive to the finish line, which is also where the buses pick you up in the morning, so it was a perfect location. Was very pleased with the cleanliness of the property. Floors, furniture, bedding, and towels were all new and modern. Room was spacious with high ceilings and good climate control in the room. Breakfast in the morning was enjoyed by our kids (we didn’t eat before the race but the kids did). Staff was kind enough to let us check out late at 12 noon so that we had time to shower after the race. Would highly recommend this property.
It was ok. Disappointed the pool was closed. I say it was ok because of things out of your control like the noise of traffic. Not much to say. It was a room nothing more. My observation of staff was excellent with others since I did not feel the need to ask for anything. Can’t comment on breakfast since I did not get the opportunity. If I can be helpful, defrost the fridge and let me know I can’t use the pool in advance.
Clean, large rooms. Staff was nice and accommodating. Breakfast was fantastic! Fitness room was small but equipped perfectly.
Booked this particular hotel for the indoor pool and was not told it was out of order until check in.
The property itself was very nice, although the pool was closed for repairs. Breakfast was so good!
The hotel is by I 86, so there’s noise. And the surrounding area is a closed restaurant and empty parking lot.
Someone in an adjacent room had their tv on all night (not the fault of the hotel), but we could hear it.