酒店回复: Hello there,Thank you so much for your kind words and for taking the time to share such a thoughtful review. We're delighted to hear that you enjoyed your stay, from our spacious room and delicious pasta to the pool and convenient location near Finns and the city.We’re especially touched by your story about Budi and the heartfelt note you left—our team members truly appreciate these moments of connection with our guests. Rest assured, your message will be shared with him.We hope to welcome you back again soon for another memorable stay in Seminyak.Cheers,Hana PradameswariCluster Marketing Communications Executive
酒店回复: Hello Lishan123,Thank you for taking the time to share your experience. We're glad to hear you enjoyed our convenient location and the ambiance of our hotel lobby. We also appreciate your feedback regarding the breakfast selection—we aim to offer a variety of options to suit our international guests.We sincerely apologize for the inconvenience you encountered with the shower and bedding. Your comments have been shared with our team for improvement.We hope to have the opportunity to welcome you back and provide a more seamless experience on your next visit.Warm regards,Four Points by Sheraton Bali, Seminyak
5.0分
池景豪华特大床房
家庭亲子
设施:设施很新很不错哦
卫生:卫生也挺干净的
环境:环境周边很繁华,去哪都比较方便
服务:服务也不错,工作人员很耐心,很友好,不错
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酒店回复: Hello there,Thank you for sharing your wonderful feedback. We’re thrilled to hear that you enjoyed our facilities, cleanliness, and the bustling surroundings, and that our team could provide patient and friendly service.It’s great to know your stay was outstanding, and we hope to welcome you back soon for another enjoyable experience.Cheers,Hana PradameswariCluster Marketing Communications Executive
酒店回复: Hello there,Thank you for taking the time to share your experience. We’re glad you enjoyed the service, spacious room, and the variety at breakfast.We appreciate your feedback on the taste and facilities. We’ll keep working on these details so that future stays feel even more enjoyable. It’s great to know that overall you found the hotel comfortable, and we hope to welcome you back again soon.Cheers,Hana PradameswariCluster Marketing Communications Executive
酒店回复: Hello there,Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed our breakfast and swimming pool, and that Daiva was able to assist you during your arrival. We'll make sure your kind words are passed on to her.We sincerely apologize for the inconvenience you experienced upon arrival. Your feedback regarding the absence of a doorman and the initial lack of assistance has been shared with our team for immediate review. We truly value your suggestion about installing a surveillance camera at the entrance to help improve visibility and guest experience. Please rest assured that your comments will help us refine our arrival experience to better reflect the Marriott standards we strive for.We appreciate your honesty and hope to have the chance to welcome you back with an even smoother and more comfortable stay next time.Cheers,Hana PradameswariCluster Marketing Communications Executive
酒店回复: Hello Guest User,Thank you for taking the time to share your experience. We are very sorry to hear that your stay did not meet expectations. Your feedback about cleanliness, breakfast quality, service, and the overall comfort of your room is truly concerning. Please know this is not the level of experience we aim to provide, and your comments have been shared with our leadership team for immediate follow up.We appreciate you pointing out these areas so we can take action and improve. While we regret to hear that you will not be returning, we do hope we might have the opportunity in the future to show you the better side of our hotel.Cheers,Hana PradameswariCluster Marketing Communications Executive
服务人员都特别热情,房间很大,有一个很大的阳台,酒店的饭不错,意面很好吃,泳池也很大,可以在躺椅上晒太阳,房间有洗漱用品每天都更换,离finns和市区很近,酒店旁边有租摩托车的地方,很方便,酒店打扫人员很细心,把我们的衣服什么都叠好收好了,最后一张是清洁人员budi给我留的小纸条(o^^o),临走的一天我也写了一张贴在房间的镜子上了,不知道他看到了吗,希望他看到开心~再次感谢酒店的所有工作人员
我在塞米亚克福朋酒店的住宿体验非常棒,强烈推荐!
我原本预订的是豪华客房,但令我惊喜的是,酒店为了庆祝我的生日,非常贴心地给我升级到了套房,房间里还有漂亮的生日装饰。这个举动太暖心了,让我的生日变得格外特别。
前台、客房服务和餐厅团队在我住宿期间始终保持高效、周到和贴心。每当我提出反馈时,他们都能迅速解决问题——例如,当我提到阳台门有问题时,他们不仅及时修复了,而且宾客服务助理Sagung还送来了道歉礼,这完全超出了我和朋友的预期。
客房服务尤其值得一提——房间总是保持一尘不染,每次打扫后他们都会留下温馨的小纸条,让我感到备受关怀。特别要表扬一下Putra,他额外花心思用毛巾折叠动物,每次都让我们感到心情愉悦。
总的来说,我非常喜欢福朋酒店所展现的服务水平、关怀和热情好客。感谢你们让我的住宿如此难忘——我们一定会再来的!
塞米亚克就是水明漾,水明漾很有名的,翻译的太差了。酒店大堂很漂亮,坐落在闹市旁边的小巷里,周围还有稻田一小块和空地,堆着不少垃圾,巴厘岛就这样,所有酒店和餐厅很漂亮但是马路脏乱差,小巷里有货币兑换,按摩院,餐厅,超市,很方便,房间没有大厅那么漂亮豪华,床品有点发旧,有宽大阳台,但是我的淋浴间漏水,洗澡水会流出来,早餐很丰富,但是是印度,印尼,西餐风味,不知道中国味同胞能不能接受,每天要给点小费,十块人民币吧
设施:设施很新很不错哦
卫生:卫生也挺干净的
环境:环境周边很繁华,去哪都比较方便
服务:服务也不错,工作人员很耐心,很友好,不错
服务一流,每个人都超级友好和善良。不过酒店设计有点奇怪,大堂在二楼。因为有这支优秀的团队,我们住得很开心!
服务很好 房间很大 早餐种类挺多 但口味一般 酒店里很舒服 就是设备有些老了 出了酒店很村很破 但也有便利店可以买水
酒店很棒,位置安静,但离海滩、商店和酒吧都不远,步行即可到达。早餐不错,员工更是出色,让我们的住宿体验非常特别。下次一定会再来。
无线网络很好,房间也很安静。
能看到美丽的日落景色。
附近有很多餐厅。
酒店早餐,泳池很棒。服务也很好!到达已是晚上,门口没有doorman,安保看到也没有协助行李和通知前台。好在Daiva全程帮助和协调。建议前台装监控可以看到下面的情况/CCTV看到门口情况及时monitor前台和礼宾部。因为当客人到达酒店,门口没有迎宾,加上高高的楼梯,感觉很奇怪。这不符合万豪品牌标准。
我觉得我需要让大家避雷这家酒店,完全连4星水平都没有,被子毛巾,柜子水瓶都非常非常肮脏,我无法忍受。在升级房间到Junior suit以后安排一楼房间并且房间非常非常多蚊子,花这价钱可以住五星级了没必要花钱买难受,早餐难吃,服务差除了官方回复没有任何改进,房间安排的甚至阳台是被挡住的。简直恶心,没有下次
这次入住体验真的很棒,我强烈推荐这家酒店。工作人员非常专业和友好,房间干净整洁,地理位置也很方便。下次肯定还会再来!