酒店回复: Dear Elvira, I am so glad that you enjoyed your stay at Ship & Castle Hotel and we really appreciate your kind words and feedback. Please visit us again as we would love to welcome you back for another, even better stay! Best wishes, Bernie Korycki General Manager
酒店回复: Dear IsabelleThank you for taking your time in leaving us a review. We are pleased that you have had an enjoyable experience at The Ship and Castle Hotel.We will use your feedback to enhance our guest experience as our team are dedicated in creating lasting memories for our guests.We look forward to welcoming you back to our hotel again when you are next visiting St Mawes.Kind regards,General Manager
4.0分
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翻译提供方：Google
床上用品舒适度一般。早餐非常好。
5.0分
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We booked a 2 night stay, with our daughter in order to be at a close friend's funeral service and wake. The hotel is ideally located to appreciate the view across the water, and to watch the comings and goings in the bay. The staff were really friendly, helpful and knowledgeable. The public areas and therooms are lovely and clean. Parts of the hotel are ready for being refurbishment (which is about to take place) but it would be a shame if the whole project loses all of the period atmosphere of the present building. The bar was comfortable and the barman (owner/manager??) was very personable and amusing. In fact, all of the staff made us feel really welcome and were encouraging us to return after the refurbishment has been completed.
3.0分
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Service was friendly enough but what ever you do don't ask for an early breakfast. I was booked on a fishing trip at 8am so I asked both the night before and the next morning if I could maybe get a sausage bap or something to take away. The answer I kept getting back was, No, breakfast isn't served until 8am. I waited until 8am and the breakfast still wasn't out. The lack of even any effort to at least get me something was remarkable even though I'd paid £8 for breakfast. They really let themselves down on that front.
3.0分
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staff are brill. Sadly due to the hotel closing shortly the management seem to think it s ok not to give the customer what he expects. ie
menu not as on line.
restaurant not open sunday night
no music or entertainment
3.0分
商务出差
The hotel itself wasnt bad .. but the shower in my room 201. Is totally useless.. its like a dribble
我们旅途中遇到的每个人都非常有礼貌，乐于助人，态度也很亲切。
很棒的酒店，地理位置绝佳。住得很开心。
这个区域很不错，如果酒店能稍加维护或投资，会变得更好。
非常放松的假期
住宿体验非常棒。
酒店虽然老旧，但很有特色。
工作人员非常友好。
酒店很快就要装修了，所以我们觉得装修结束后还会再来的。
周围环境优美。
我强烈推荐去那里度假。
房间有待审查...位置太差了
这家酒店虽然位置很好，但需要检查一下房间。一扇窗户俯瞰着后面，窗户状况很差。旧油漆，苍蝇粘在窗台上，我们不敢关上这扇窗户，因为这看起来很危险。 没有热水淋浴。对我来说很冷淡，对和我一起旅行并去接待处投诉的朋友来说却很冷淡。找停车位也很困难，因为隔壁轮渡码头的停车场很小，而且用的人很多。我们预计到达办理登机手续。
床上用品舒适度一般。早餐非常好。
We booked a 2 night stay, with our daughter in order to be at a close friend's funeral service and wake. The hotel is ideally located to appreciate the view across the water, and to watch the comings and goings in the bay. The staff were really friendly, helpful and knowledgeable. The public areas and therooms are lovely and clean. Parts of the hotel are ready for being refurbishment (which is about to take place) but it would be a shame if the whole project loses all of the period atmosphere of the present building. The bar was comfortable and the barman (owner/manager??) was very personable and amusing. In fact, all of the staff made us feel really welcome and were encouraging us to return after the refurbishment has been completed.
Service was friendly enough but what ever you do don't ask for an early breakfast. I was booked on a fishing trip at 8am so I asked both the night before and the next morning if I could maybe get a sausage bap or something to take away. The answer I kept getting back was, No, breakfast isn't served until 8am. I waited until 8am and the breakfast still wasn't out. The lack of even any effort to at least get me something was remarkable even though I'd paid £8 for breakfast. They really let themselves down on that front.
staff are brill. Sadly due to the hotel closing shortly the management seem to think it s ok not to give the customer what he expects. ie
menu not as on line.
restaurant not open sunday night
no music or entertainment
The hotel itself wasnt bad .. but the shower in my room 201. Is totally useless.. its like a dribble