酒店回复: Hei Kristina, Vi er glade for at du likte oppholdet ditt og takk for tilbakemeldingen din.
5.0分
其他
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很不错的传统酒店。友好的员工
3.0分
情侣出游
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Rooms are very tired. Smell of damp. No wine, and no beer on draft which meant you had to go out.
Someone else mentioned that the lift was not very good.
Staff were very attentive though and breakfast was good.
4.0分
朋友出游
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The room was clean but in need of updating. Most of the staff were very helpful. Tea and coffee at breakfast was lukewarm from the containers. Cooked breakfast disappointing but plenty of buffet style. Parking was pretty good. Nice swimming pool. Overall we had a lovely 2 night break helped enormously by the beautiful weather.
3.0分
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We do love Sidmouth and the location of the Royal GLEN located short walk on the main shopping area and the beach.
I have recently had a replacement knee operation and needed crutches to move around. No help was given by the staff. We stay just two nights and had our evening meal in the hotel, both nights. We did make one or two requests for evening meal to have any added sauces to come in a separate jug, but this was not done. We had the duck and although there was plenty of meat, the sauce was extremely sweet and it was difficult to get a piece of meat without this added sweetness. We also found that the elderly server gentleman, somewhat abrupt, and misinformed about kitchen procedures. On one particular morning, I asked for smoked salmon and scrambled egg, and when it came, because they had put the plate underneath the heated warming station, the smoke salmon was cooked. I asked the server if this was a normal practice as part of this particular dish, and he said yes, of course, we always serve it like that! On another occasion at dinner, the same thing occurred, where my meal was put under the warming station. Not only were the French beans shrivelled and crispy, but the mash potato had an obvious skin on the top where it had effectively been cooked again. On the second morning, breakfast was a different affair. Entirely we had a European server who couldn't do enough for us, and we thank you for this and left a tip accordingly.
5.0分
情侣出游
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It was good to have parking with the hotel, as some in the area don't have it. By being a walkable distance from the seafront and town, it put us in a more quiet area.
4.0分
情侣出游
Our room was a little tired and the bathroom was also tired, a few mould spots in the shower area and dust near the extractor.
4.0分
情侣出游
Breakfast for us was an issue. The buffet breakfast was poor in terms of selection and cost. Cooked breakfast was excellent.
5.0分
其他
friendly happy staff.clean. good value.very good food
the parking is difficult not really enough spaces for number of rooms sold
5.0分
其他
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Nice hotel, great location.
We had a lovely stay at the Royal Glen. I have stayed at this hotel before and it was lovely then too. We were able to park at the hotel with no problems. We chose to go out for all meals to get to enjoy the town more and we really didn’t use the room much just for sleeping and getting ready to go out again. It was busy as it was the end of the season. Seems to be a popular place to stay.
舒适的老式酒店，充满魅力。边缘有点磨损，床有点小。不错，有花园和室内泳池
与我们住过的其他地方相比，早餐有点平淡而且昂贵
很不错的传统酒店。友好的员工
Rooms are very tired. Smell of damp. No wine, and no beer on draft which meant you had to go out.
Someone else mentioned that the lift was not very good.
Staff were very attentive though and breakfast was good.
The room was clean but in need of updating. Most of the staff were very helpful. Tea and coffee at breakfast was lukewarm from the containers. Cooked breakfast disappointing but plenty of buffet style. Parking was pretty good. Nice swimming pool. Overall we had a lovely 2 night break helped enormously by the beautiful weather.
We do love Sidmouth and the location of the Royal GLEN located short walk on the main shopping area and the beach.
I have recently had a replacement knee operation and needed crutches to move around. No help was given by the staff. We stay just two nights and had our evening meal in the hotel, both nights. We did make one or two requests for evening meal to have any added sauces to come in a separate jug, but this was not done. We had the duck and although there was plenty of meat, the sauce was extremely sweet and it was difficult to get a piece of meat without this added sweetness. We also found that the elderly server gentleman, somewhat abrupt, and misinformed about kitchen procedures. On one particular morning, I asked for smoked salmon and scrambled egg, and when it came, because they had put the plate underneath the heated warming station, the smoke salmon was cooked. I asked the server if this was a normal practice as part of this particular dish, and he said yes, of course, we always serve it like that! On another occasion at dinner, the same thing occurred, where my meal was put under the warming station. Not only were the French beans shrivelled and crispy, but the mash potato had an obvious skin on the top where it had effectively been cooked again. On the second morning, breakfast was a different affair. Entirely we had a European server who couldn't do enough for us, and we thank you for this and left a tip accordingly.
It was good to have parking with the hotel, as some in the area don't have it. By being a walkable distance from the seafront and town, it put us in a more quiet area.
Our room was a little tired and the bathroom was also tired, a few mould spots in the shower area and dust near the extractor.
Breakfast for us was an issue. The buffet breakfast was poor in terms of selection and cost. Cooked breakfast was excellent.
friendly happy staff.clean. good value.very good food
the parking is difficult not really enough spaces for number of rooms sold
Nice hotel, great location.
We had a lovely stay at the Royal Glen. I have stayed at this hotel before and it was lovely then too. We were able to park at the hotel with no problems. We chose to go out for all meals to get to enjoy the town more and we really didn’t use the room much just for sleeping and getting ready to go out again. It was busy as it was the end of the season. Seems to be a popular place to stay.