First of all, as a bartender myself I have NEVER experienced such god awful customer service. Second of all, they have ROACHES. We decided to book as a very last minute stay and very quickly regretted our choices. Within 15 minutes of doing a bug check on my mattresses my husband found a roach that must have emerged from the bed sheets crawling on my back. I secured it in a plastic cup to show the girl at the desk, and she basically accused me of bringing it in myself and still charged us for the room even after we checked out. She told us slept in that room the night prior because she was too intoxicated to go home after her shift and “had no bugs.” Just a hot mess. The pillows were stained, tiles are falling off the bathroom walls, it smells like cigarettes, and there was tobacco on the nightstand. We ended up making the drive to Beausejour and had a wonderful stay. If you’re in a pinch and willing to drive the extra 25 minutes, stay any where else. I can’t imagine how filthy the bar and kitchen must be. We didn’t care to explore any further.
First of all, as a bartender myself I have NEVER experienced such god awful customer service. Second of all, they have ROACHES. We decided to book as a very last minute stay and very quickly regretted our choices. Within 15 minutes of doing a bug check on my mattresses my husband found a roach that must have emerged from the bed sheets crawling on my back. I secured it in a plastic cup to show the girl at the desk, and she basically accused me of bringing it in myself and still charged us for the room even after we checked out. She told us slept in that room the night prior because she was too intoxicated to go home after her shift and “had no bugs.” Just a hot mess. The pillows were stained, tiles are falling off the bathroom walls, it smells like cigarettes, and there was tobacco on the nightstand. We ended up making the drive to Beausejour and had a wonderful stay. If you’re in a pinch and willing to drive the extra 25 minutes, stay any where else. I can’t imagine how filthy the bar and kitchen must be. We didn’t care to explore any further.