酒店回复: Dear Guest, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Hinjewadi. Sincerely, Pritam Choudhary Operations Manager
5.0分
独自旅行
Had a great experience. Also my room was nicely decorated. Hope to have a pleasant stay. View outside my room is also good
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酒店回复: Dear Mrs. Chandane, Greetings From Ibis Pune Hinjewadi! Thank you for sharing your feedback with us! We are so pleased to hear that you are had a great experience so far and that you enjoyed the special touch of a nicely decorated room. We are also glad that you appreciate the view outside your window! We share your hope for a truly pleasant stay and are here to ensure the rest of your time with us is wonderful. We look forward to continuing to serve you! Feel Welcome, Mohan Ananda Rao
1.0分
商务出差
Extremely poor management and maintenance, water flowing from bathroom, no running hot water, totally terrible experience
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酒店回复: Dear Kunal M, Greetings From Ibis Pune Hinjewadi! Thank you for sharing your concerns regarding your recent stay. I regret to learn about the maintenance issues you encountered, as we strive to ensure a comfortable experience for all guests. We strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you're sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Mohan Ananda Rao
卫生可以，服务态度好
服务真周到，酒店位置也特别好，让我的一天都很顺利。
考虑到是宜必思酒店，服务水平只能说一般。员工响应速度很慢，有时甚至有些粗鲁和漫不经心。他们公然拒绝提供行李员服务，让我们自己搬行李。早餐还不错。保安人员倒是挺乐于助人的。停车位很充足。房间有点小，但可以接受。
服务很差。工作人员办理入住很慢，而且非常不配合。
很好
我们原本打算在这里住一晚，在最终确认入住之前，对宜必思酒店还有些犹豫。但根据我们之前在印度西部和南部其他宜必思酒店的美好体验，这家酒店完全符合我们的预期。酒店位置很好找，房间虽然略小，但干净整洁，各种必需品一应俱全。服务也非常好，所有员工都彬彬有礼，乐于助人。最令人惊喜的无疑是丰盛的早餐和美味的食物。总而言之，性价比极高，您可以毫不犹豫地选择入住，享受一段宁静温馨的时光。
糟糕的体验！在房间分配方面，这家酒店完全不诚实。他们答应给我一间朝后方的房间，但当我入住时，却发现完全不是这样。房间小得可笑，设施简陋。他们的服务慢得可怜，反应迟钝。每次我打电话给前台，他们都表现得一无所知，无视我的担忧。对于每个请求，他们都给出同样的机械回应：“我们会检查并更新您的信息”，但我仍在等待任何更新。如果您重视金钱和安心，请不惜一切代价避开这个地方！
登记入住很有效率，如果你在上午 10 点之后到达，就不可能吃东西了。房间很旧而且维护不善，墙壁和地毯需要更新一下。床很好很干净。此刻酒店前面正在工作，所以大楼前的打桩机发出很大的噪音，这当然是暂时的，但我的夜晚因此并不是很好。
Had a great experience. Also my room was nicely decorated. Hope to have a pleasant stay. View outside my room is also good
Extremely poor management and maintenance, water flowing from bathroom, no running hot water, totally terrible experience