酒店回复: Dear Oscar,Thank you for sharing your feedback. We regret to hear that the room did not meet cleanliness expectations. Your comments are being reviewed with our housekeeping team to ensure immediate improvements. Maintaining clean and comfortable rooms for every guest is our top priority, and we will take extra steps to ensure higher cleaning standards are consistently upheld during future stays.Sincerely, Hotel Manager
3.0分
其他
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An older hotel, but well maintained. TV didnt work so called the front desk and someone was there within 5 minutes to fix it. Then discovered no towels or wash cloths in the room, called again and went to the front desk after waiting an hour. Other than that, great beach access and close enough for a walk to the pier.
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酒店回复: Dear Joseph,Thank you for sharing your detailed feedback. We are glad you enjoyed the beach access and convenient location near the pier. We regret the inconvenience caused by the delay in receiving towels and have noted your comments for improvement. It is great to know our team responded promptly to fix the television issue. We look forward to welcoming you again for a smoother and more enjoyable stay.Sincerely, Hotel Manager
1.0分
家庭亲子
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Pool was green…still got in but was overpowered by chlorine smell. Nice view. Bed bugs in rm 206 & 207!!!! Mold on pillows!! Plz strive to do better especially at price for rm and parking
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酒店回复: Dear Maria,We have taken note of your remark about the bed bugs issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. The issue will be perfectly resolved. You will have a pleasant stay next time. Looking forward to seeing you back. Sincerely, Hotel Manager
房间非常干净宽敞,设施齐全。位置也很好。
这家酒店唯一可取之处就是地理位置了。服务态度实在太差,他们会当着你的面用另一种语言议论你,非常无礼。我们入住的第一个房间也不太干净。真是太粗鲁了,0分/10分!
我们一走进房间,就被它的整洁和新颖程度惊艳到了。除了浴缸看起来有点污渍外,其他地方都很干净,像是新装修的。我们去泳池游泳,还能欣赏到美丽的海景。然而,第二天早上醒来时,我们发现两张床上都有臭虫,我们身上也都被咬了。不知道酒店是否在乎这个问题,我们试着告诉客房服务员等等,但他们只是把床单撤走,然后就去打扫下一个房间了。千万别住这里!
不太好。
和照片上看起来不太一样。
房间里有沙子。
前台工作人员非常友好。然而,我们对新的 15.00 每日停车费感到惊讶,这并没有在广告中提及。我预订时是免费停车。房间看起来很干净,但不确定床单是否干净。我们住了 3 晚,停车费每晚超过 200.00,没有收到任何清洁服务、毛巾或咖啡机的咖啡续杯。奶精看起来太旧了,已经融化了,感觉就像塑料呼吸一样。最后我喝的咖啡只加了糖。我猜冰箱里有以前的客人留下的旧水果。房间里的电话无法使用。我们没有尝试早餐。我们的卫生纸用完了,房间里也没有多余的。我们回来后向前台投诉,我们的房间仍然没有打扫或用品更新。他们说在我们入住期间,他们不提供清洁服务,也不为房间提供干净的毛巾和洗漱用品。浴室里有一只活着的小蟑螂,我一想到它还在房间里的某个地方,我就难以入睡,因为我可以找到它去的地方并杀死它。我们非常失望,不会再住在这里了。
房间很脏
An older hotel, but well maintained. TV didnt work so called the front desk and someone was there within 5 minutes to fix it. Then discovered no towels or wash cloths in the room, called again and went to the front desk after waiting an hour. Other than that, great beach access and close enough for a walk to the pier.
Pool was green…still got in but was overpowered by chlorine smell. Nice view. Bed bugs in rm 206 & 207!!!! Mold on pillows!! Plz strive to do better especially at price for rm and parking