酒店回复: Lashannon, thank you for sharing your feedback. The experiences you described are not what guests should anticipate during their stay. The team appreciates your input regarding the overall environment and interactions during check-out. Your remarks will be shared with leadership to help enhance future guest visits.
酒店回复: Magdalena, thank you for taking the time to leave your thoughts about your recent stay. The comments about the ongoing updates and the friendliness of the team are much appreciated. Suggestions regarding in-room amenities and comfort are important and feedback like yours is always considered as future improvements are planned. It’s good to know you found the breakfast satisfying and the pricing fair. The hope is that any future visit will further meet your expectations as enhancements continue.
酒店回复: Hello Shermeka, we're very sorry for the unacceptable delay at check-in and the inconvenience it caused. Your experience does not reflect our standards, and your feedback has been escalated for urgent review.
酒店回复: Suseinn, thank you for taking the time to share feedback about your recent visit. The hotel team works hard to ensure a comfortable stay, and your comments about the room conditions and maintenance have been noted. The ongoing improvements aim to enhance future visits.
酒店回复: Jo, we’re happy to hear you enjoyed the welcoming atmosphere and friendly service. Thank you for the helpful feedback regarding pet-friendly areas—it’s something we’ll take into consideration.
酒店回复: Hello Mike-Patricia,Thank you for your wonderful review! We're thrilled to hear that our bed and pillows ranked among the best in your travels. It's great to know that you enjoyed the walk-in shower and the Aggie decor. We're glad you had such a comfortable stay, and we hope to welcome you back soon!
早餐丰富，味道好
令人惊讶的是，床单上有些污渍，枕头有异味，房间里还有股不寻常的气味。我们预订这家酒店是觉得它离德州农工大学很近，但同样价格甚至更低的价格，你可以找到更干净的酒店。此外，我还在和酒店就重复收费的问题进行争论，因为我通过 Trip.com 预付了房费，但退房后酒店又再次向我收取了同样的费用。如果我没有查看信用卡账单，这笔钱就悄无声息地过去了。酒店员工非常散漫，不愿意解决问题，也没有为他们的错误道歉，好像他们根本不在乎。抱歉，我再也不会踏进这家酒店了，因为我不信任他们！
前台人员都好好！😊
我对这家酒店的整体印象很好。服务周到，也很乐于助人。
误导
酒店当时正在施工，他们只有一部电梯，我们入住期间，孩子们在走廊里跑来跑去，敲门什么的。我们打电话反映情况，但什么也没发生，第二天早上我们得6点起床去参加一个活动，结果我们非常疲惫。第二天早上准备退房时，我告诉工作人员，她说我们应该打电话反映，我说我们确实打电话反映过了，他们会采取措施的，基本上就是服务非常差。
酒店正在装修中。目前为止，大堂和用餐区看起来非常漂亮。员工友好热情。房间很小，床也不太舒服。对我来说，最主要的问题是没有沐浴露。壁挂架可以放洗发水、护发素和沐浴露，但只放了一瓶护发素（我更喜欢沐浴露）。他们似乎不想解决小问题，而是让客人自己处理。早餐很不错，价格合理。我不确定是否会再次入住，但这取决于未来的装修进展。
我想说，我们真的很失望没能体验到预订的酒店，因为前台人员在我们等待服务的那一整小时里都找不到，也没人接。大约30分钟后，我们开始四处打电话，想找其他酒店入住，幸运的是，我们找到了另一个房间。开了两个小时的车，还看了深夜篮球赛，这次经历真是糟透了。希望这个问题能尽快得到解决。
停车场不太好，我知道停车场正在装修，但我们的房间非常潮湿，当我们盖上床单时，感觉床单都湿了。另外，我们洗澡时，有两只蟑螂从排水管里钻了出来。早上水压也很低。
适合带宠物入住的好地方
Aggieland 正在进行全面翻新，大堂曾经是与朋友聚会的绝佳去处。唯一的缺点是，虽然是一家宠物友好型酒店，但狗狗们的草地却很少。前台接待员都非常热情友好，合作愉快。
非常非常舒服。
我走遍了世界各地，这张床绝对是我最爱的三张床之一！枕头非常舒服，选择也很多。我喜欢步入式淋浴间。最棒的是，在德克萨斯农工大学，我爱上了农工大学的装饰！