Modern, well designed remodeled hotel. Deceiving on the outside of the property, but beautiful attention to detail and cleanliness on the inside. Love the staff and the stay! Comfortable beds with cool rooms
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酒店回复: Thank you for staying with us. We appreciate your kind words. Hope to see you again soon.
5.0分
家庭亲子
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This was my second time staying here. Check in was fast and staff was pleasant. Room was comfortable, clean and as expected. Only recommendation is being careful coming out of the shower. There is no handle and the design of the glass panel lets water onto the floor.
酒店回复: Thank you for staying with us. We appreciate your feedback.
5.0分
其他
Great stay great staff although no local channels on the TV at least I could not get anything I watch YouTube videos on my phone everything else was exceptional
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酒店回复: Thank you so much for staying with us. We appreciate your feedback.
5.0分
其他
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Small breakfast menus at the restaurant. Waitress was super nice and friendly!
Rooms comfy
Pool area pretty far from our room, but loved the area! Arcade and pool. Wish the lights could have dimmed a bit but otherwise it was great fun!
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酒店回复: Thank you for staying with us. We appreciate your feedback. Hope to see you again soon.
1.0分
其他
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I just wanted to sleep but they put me in a shady adjoining room next to a crying baby and a couple that were trying to make another baby very loudly.
The elevator was filthy.
Lesson:
Never skimp on hotel accommodations.
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酒店回复: We are truly sorry to hear about your experience. Our goal is always to provide a clean comfortable, and restful stay, and it's disappointing that noise disturbances and the conditions of the elevator detracted from your visit. Guest comfort is very important to us, and we encourage guests to let us know right away when issues like noise arise so we can relocate them to a quieter room or address the situation promptly. Your comments have also been shared with our housekeeping team to ensure public areas such as elevators are monitored and maintained more carefully. Thank you for your wonderful feedback - it allows us to improve and better serve our guests.
3.0分
其他
Restaurant was friendly, food was good. Front desk woman on September 14 was rude and very unfriendly.
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酒店回复: Thank you for your feedback. We are glad you enjoyed the restaurant, but we are truly sorry your experience at the front desk did not meet expectations. We're addressing this with our team and hope you'll give us another chance to provide the warm hospitality you deserve.
3.0分
其他
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Nice pool but needs staff improvements
Pros-great indoor pool, awesome outdoor area, game room suite was nice. Cons-Staff was not professional or friendly -was told we couldn’t bring pizza into pool-why do they have multiple tables by the pool then? The game room TV remote didn’t work well, breakfast was limited and price was high for the overall stay.
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酒店回复: Thank you for sharing your feedback. We're glad you enjoyed the pool, outdoor area, and game room suite, and we're sorry that other parts of your stay did not meet expectations. We've shared your comments with our team to improve service, clarify policies, and address the issues you mentioned. We hope to welcome you back for a smoother experience next time.
3.0分
其他
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The good: The bed was comfortable and the staff was really nice. The shower was nice also.
The odd: I’ve never been in a hotel where the doors to the rooms and the ceiling in the room are painted black. It just darkened a room and gave it a strange vibe, not for the better (at least for me).
The bad: The vertical blinds were broken, missing one slat and another kept coming off. The towels were very cheap, old, and so thin they should really be used for cleaning. The tv was older (according to the front desk) and I had to sit very close for the remote to work. The “guide” on the tv only showed channel numbers, no description. The AC was placed right by the bed headboard with no way to adjust the direction of the air. I had to put my bags on the bed to make a barrier so that it didn’t blow directly on me. The room was very inexpensive, but being a Wyndham, I did expect a little better.
酒店回复: Thank you for staying with us. We appreciate your feedback.
我们在这里住得很开心。
住得很棒！
Modern, well designed remodeled hotel. Deceiving on the outside of the property, but beautiful attention to detail and cleanliness on the inside. Love the staff and the stay! Comfortable beds with cool rooms
This was my second time staying here. Check in was fast and staff was pleasant. Room was comfortable, clean and as expected. Only recommendation is being careful coming out of the shower. There is no handle and the design of the glass panel lets water onto the floor.
Great stay great staff although no local channels on the TV at least I could not get anything I watch YouTube videos on my phone everything else was exceptional
Small breakfast menus at the restaurant. Waitress was super nice and friendly!
Rooms comfy
Pool area pretty far from our room, but loved the area! Arcade and pool. Wish the lights could have dimmed a bit but otherwise it was great fun!
I just wanted to sleep but they put me in a shady adjoining room next to a crying baby and a couple that were trying to make another baby very loudly.
The elevator was filthy.
Lesson:
Never skimp on hotel accommodations.
Restaurant was friendly, food was good. Front desk woman on September 14 was rude and very unfriendly.
Nice pool but needs staff improvements
Pros-great indoor pool, awesome outdoor area, game room suite was nice. Cons-Staff was not professional or friendly -was told we couldn’t bring pizza into pool-why do they have multiple tables by the pool then? The game room TV remote didn’t work well, breakfast was limited and price was high for the overall stay.
The good: The bed was comfortable and the staff was really nice. The shower was nice also.
The odd: I’ve never been in a hotel where the doors to the rooms and the ceiling in the room are painted black. It just darkened a room and gave it a strange vibe, not for the better (at least for me).
The bad: The vertical blinds were broken, missing one slat and another kept coming off. The towels were very cheap, old, and so thin they should really be used for cleaning. The tv was older (according to the front desk) and I had to sit very close for the remote to work. The “guide” on the tv only showed channel numbers, no description. The AC was placed right by the bed headboard with no way to adjust the direction of the air. I had to put my bags on the bed to make a barrier so that it didn’t blow directly on me. The room was very inexpensive, but being a Wyndham, I did expect a little better.