酒店回复: Thank you for taking the time to share your detailed feedback following your stay at Marriott Resort Palm Jumeirah.We are truly pleased to know that you enjoyed the hotel environment, pool, facilities, and location — it’s wonderful to hear these aspects of your stay were fantastic.At the same time, we sincerely regret the confusion regarding your meal package. We completely understand how frustrating this must have felt, especially when you had carefully reviewed your booking details and expected your final meal to be included. Your concern about having received fewer meals than anticipated is absolutely valid, and we apologize for the lack of clarity during the discussion at the Front Desk.Please rest assured that your feedback has been shared with the relevant teams so we can review the package inclusions in detail and ensure clearer communication moving forward — particularly for bookings made through third-party platforms. Our goal is always to provide a seamless and transparent experience, and we are sorry that in this instance it did not feel that way.Should you wish to discuss this further, we would be more than happy to review the reservation specifics with you directly to ensure everything is properly clarified.Thank you again for highlighting both the positives and the areas where we can improve. We truly hope to have the opportunity to welcome you back for a fully seamless stay in the future.Warm regards,Management OfficeMarriott Resort Palm Jumeirah

酒店回复: Thank you for sharing your feedback following your stay at Marriott Resort Palm Jumeirah.We’re pleased our team assisted promptly with the bedding setup and that you enjoyed the beach views, private beach, bikes, and convenient location near The View at The Palm.We regret any communication challenges and appreciate your comments regarding the buffet dinner, which will be reviewed internally. We hope to welcome you back for an even smoother stay next time.Warm regards,Management OfficeMarriott Resort Palm Jumeirah

酒店回复: Thank you for your feedback following your stay at Marriott Resort Palm Jumeirah.We’re glad you enjoyed the beach, pool, location, and food quality. We apologize for the room temperature discomfort and the slow coffee service, and we will review this with the team.Most importantly, we sincerely regret that you felt any difference in service. We are committed to providing equal warmth and attention to every guest. Your feedback is truly valued, and we hope to welcome you back for an improved experience.Warm regards,Management OfficeMarriott Resort Palm Jumeirah

酒店回复: Thank you for sharing your feedback following your stay at Marriott Resort Palm Jumeirah.We’re pleased to hear you found the location convenient, especially being close to Aura Skypool and nearby shopping areas. Our setting at the entrance of Palm Jumeirah is indeed appreciated by both leisure and business travelers.We hope next time you’ll have the opportunity to enjoy our private beach as well — it’s a guest favorite. We look forward to welcoming you back for a more relaxed stay soon.Warm regards,Management OfficeMarriott Resort Palm Jumeirah