The lady in the office is really nice and helpful and the rooms are very nice even has a kitchenette very comfortable and clean and your by everything food and stores they also have a bbq area and a basketball court for guest it’s really nice definitely will be goin back
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酒店回复: Thank You so much for staying with us we strive to be the best we can for our guest to make sure they are comfortable. We look forward to seeing you again Thank You
5.0分
商务出差
Great customer service and clean place
One of the cleanest places in Baytown, I felt like home, Paula is amazing
酒店回复: Thank You so much for staying with us look forward to your return
3.0分
情侣出游
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I had a reservation to stay at this hotel from July 11th to July 12th in a room with two double beds. Upon arrival, the check-in process was quite slow, as the person who typically manages the hotel was out of town, and her sister was overseeing operations in her absence. She mentioned that she was not familiar with the check-in process and informed me that if I was accidentally overcharged, I could call the following day for a refund. Additionally, I was informed that there were no more rooms with two double beds available, as I had originally booked, but I agreed to take a room with one bed since she was kind and accommodating during check-in.
The issue arose the next morning during checkout. I understand that checkout is at 11:00 a.m., but I accidentally overslept and stepped out at 11:20 a.m. As I exited, the person managing the hotel was outside and began tapping her wrist repeatedly to indicate that I was late, doing so in a manner that came across as rude and unwelcoming. When I approached to return the room key, she stated firmly that checkout was at 11:00 a.m. While I did apologize, I believe that, considering I was not provided with the room type I originally reserved, a 20-minute delay in checkout should have been handled with more courtesy.
1.0分
其他
Was unable to check in.
Never got to go into the room. Something about lightning hit the building.
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酒店回复: I'm sorry that you was unable to check in i explained the problem the internet was out due to lighting and it was being fixed I can't control mother nature and you got your money back you wasn't charged for the room . I'm sorry you felt like giving us a bad review when it was totally out of our control I don't control the weather
5.0分
商务出差
I was treated very well by the people that runs the property!
5.0分
情侣出游
Great amenities for the price stove top and full size fridge. Clean and well maintained, new firm mattresses
酒店回复: Thank you for staying with us look forward to your return
3.0分
商务出差
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You get what you pay for
Pictures on website do not reflect the actual condition of the hotel. Rooms were accomodated well but the condition was poor. There is NOT 24 hour front desk service as advertised. Hallways contain junk in corners. Shower in room looked to have mold on the wall near the shower. Threadbare towels had hair stuck in them. Unused bare electrical wiring exposed in room. I stayed a week having prepaid. If I hadn't prepaid I would've left the moment I stepped in the room. I only booked this place because it had a 9.0 rating. I guess people are rating this based on the price. It does have better amenities than similarly priced places, but it was definitely not a place I can recommend for anyone used to a hotel.
3.0分
其他
The door didnt have a u bolt or dead bolt. The blackout screen didnt go down full had to use towels to block out the gap.
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酒店回复: Im Sorry you was here a few days earlier and you never complained about the door or the blinds. The door does have a deadbolt you just have to turn it and the window blinds do go all the way down you just have to pull them down.
5.0分
其他
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Great overnight
This was basic hotel room for an overnight. No pool, business center, breakfast buffet, exercise room but a good bed and shower. Along with a full size refrigerator, gave us all we needed. Did a men tion lowest priced hotel room we've seen in years??
酒店回复: Thank You So Much we look forward to you staying with us again
The lady in the office is really nice and helpful and the rooms are very nice even has a kitchenette very comfortable and clean and your by everything food and stores they also have a bbq area and a basketball court for guest it’s really nice definitely will be goin back
Great customer service and clean place
One of the cleanest places in Baytown, I felt like home, Paula is amazing
I had a reservation to stay at this hotel from July 11th to July 12th in a room with two double beds. Upon arrival, the check-in process was quite slow, as the person who typically manages the hotel was out of town, and her sister was overseeing operations in her absence. She mentioned that she was not familiar with the check-in process and informed me that if I was accidentally overcharged, I could call the following day for a refund. Additionally, I was informed that there were no more rooms with two double beds available, as I had originally booked, but I agreed to take a room with one bed since she was kind and accommodating during check-in.
The issue arose the next morning during checkout. I understand that checkout is at 11:00 a.m., but I accidentally overslept and stepped out at 11:20 a.m. As I exited, the person managing the hotel was outside and began tapping her wrist repeatedly to indicate that I was late, doing so in a manner that came across as rude and unwelcoming. When I approached to return the room key, she stated firmly that checkout was at 11:00 a.m. While I did apologize, I believe that, considering I was not provided with the room type I originally reserved, a 20-minute delay in checkout should have been handled with more courtesy.
Was unable to check in.
Never got to go into the room. Something about lightning hit the building.
I was treated very well by the people that runs the property!
Great amenities for the price stove top and full size fridge. Clean and well maintained, new firm mattresses
You get what you pay for
Pictures on website do not reflect the actual condition of the hotel. Rooms were accomodated well but the condition was poor. There is NOT 24 hour front desk service as advertised. Hallways contain junk in corners. Shower in room looked to have mold on the wall near the shower. Threadbare towels had hair stuck in them. Unused bare electrical wiring exposed in room. I stayed a week having prepaid. If I hadn't prepaid I would've left the moment I stepped in the room. I only booked this place because it had a 9.0 rating. I guess people are rating this based on the price. It does have better amenities than similarly priced places, but it was definitely not a place I can recommend for anyone used to a hotel.
The door didnt have a u bolt or dead bolt. The blackout screen didnt go down full had to use towels to block out the gap.
Great overnight
This was basic hotel room for an overnight. No pool, business center, breakfast buffet, exercise room but a good bed and shower. Along with a full size refrigerator, gave us all we needed. Did a men tion lowest priced hotel room we've seen in years??
Nice
This place was nice quiet