酒店回复: Dear Guest,Thank you for your perfect rating and kind words! We are delighted to hear that you enjoyed your stay at Sudamala Resort, Sanur. It is wonderful to know that you appreciated our delicious breakfast, spacious rooms, and the artistic ambiance of our resort.We’re also glad you liked the little touches, such as the welcome cookies and bedtime stories—our goal is to create a warm and memorable experience for our guests.We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay.Sincerely yours,Sudamala Resorts Management
酒店回复: Dear Guest,Thank you for sharing your feedback with us.We’re pleased to hear that you appreciated the quality of our service and the overall environment of the resort. It’s also wonderful to know our team could assist you with transportation and help make your stay more comfortable.We do apologize for the musty smell you experienced. While Bali’s tropical climate can sometimes present challenges, we are committed to maintaining fresh and pleasant accommodations, and we’ll certainly follow up with our housekeeping and maintenance teams to ensure improvements are made.We truly value your comments and hope to welcome you back for a more seamless experience in the future.Sincerely yours,Sudamala Resorts Management
酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the beauty, spaciousness, and convenience of our pool room. However, we sincerely regret to learn about your concern regarding the water quality.Please accept our apologies for any inconvenience this may have caused during your stay. Ensuring a clean and comfortable environment for our guests is our top priority, and we take your feedback seriously. Rest assured, we will immediately review our filtration system and water quality to prevent such issues in the future.We truly appreciate your constructive feedback and are grateful for the opportunity to improve. Should you consider visiting us again, we would love the chance to provide you with a flawless stay. Please feel free to reach out to us directly for any assistanceSincerely yours,Sudamala Resorts Management
酒店回复: Dear Mr/s Niyaodenichengyi,Thank you for your wonderful feedback and for choosing to stay with us at Sudamala Resort, Sanur.We are delighted to hear that you enjoyed the unique artistic atmosphere and warm hospitality we strive to provide. It’s fantastic to know that our nightly treats, clean swimming pool, and serene environment added to your memorable stay.We’re especially glad you appreciated our à la carte breakfast, allowing you to tailor your meal to your personal taste. Your kind words inspire us to continue delivering exceptional experiences to our guests.We look forward to welcoming you back to Sudamala Resort, Sanur, in the future for another unforgettable stay.Sincerely yours,Sudamala Resorts Management
4.7分
豪华套房
家庭亲子
房间设计很漂亮。酒店离海也很近，酒店内部的装潢具有当地风情，早餐也还不错。
离酒店很近的，海滩上就可以自己付钱，看到了章鱼、海星、海葵、海胆、海参和好多的鱼。
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酒店回复: Dear Mr/s Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed the beautiful room design, the authentic local-style interior, and our breakfast selection. It’s also great to know that you appreciated our convenient location near the sea, allowing you to explore the vibrant marine life just steps from the resort.We truly appreciate your kind words and hope to welcome you back for another memorable stay in the near future.Sincerely yours,Sudamala Resorts Management
酒店回复: Dear Mr/s Zhangxiaomengyingxiong, Thank you for taking the time to share your feedback about your experience at our hotel. We are delighted to hear that you were satisfied with the room and our service. However, we are truly sorry to learn that our spa service did not meet your expectations. The issues you mentioned, including the shorter duration and lack of massage pressure, have been noted, and we have immediately shared your feedback with our spa team. Your comments are invaluable to us, and we will conduct a thorough review and take the necessary steps to improve our spa services to ensure every guest enjoys a high-quality experience. We sincerely apologize for this shortfall and hope to have the opportunity to welcome you back in the future to provide you with a better and more satisfying stay. If there’s anything further we can do for you, please do not hesitate to reach out. Sincerely yours, Sudamala Resorts Management
非常棒的一家度假酒店。早餐很好吃，房间很宽敞，酒店艺术氛围非常浓郁，还有赠送的欢迎曲奇和睡前小故事。
我们在萨努尔的苏达马拉度假村的体验非常满意。热情周到的服务，美味丰盛的食物，种类多样，口味俱佳。如果对食物有任何特殊要求，工作人员都会非常乐意提供帮助。这是一个管理得非常好的酒店，处处体现着让客人赞赏的额外心意。
唯一可以提出的建设性建议是浴室镜子的灯光位置需要改进，以便女士们化妆。别墅的户外花园区域不防雨——所有东西都会被淋湿。
这是一个管理非常好的度假村。
这里很安静也很干净。从二楼阳台俯瞰泳池的景色也很棒。漱口水都用瓶装水提供。房间很宽敞，床也很舒服，睡了个好觉。整个酒店就像一个博物馆，随处可见艺术收藏品。
不过，瑜伽不是常设课程，需要有报名者才开班。也许是因为酒店房间不多，没有其他人报名，我一个人上瑜伽课觉得有点不好意思，就没去。
早餐质量也很好。酒店位置便利，离海边、超市和便利店都比较近，散步很悠闲。去大型购物中心我们叫了Grab。萨努尔地区好像有很多澳大利亚退休人士。不像乌布市中心那样人挤人，这里很适合安静地放松，而这家酒店就是最好的选择。
真心感谢所有打理得如此整洁干净的工作人员！💞💓😍🙏
很棒的酒店！早餐很漂亮，员工很好，酒店环境也很棒，房间非常舒适。我会再来的！！!
还不错，就是有霉味，巴厘岛就是这个样子，不是第一次来了。但是服务确实是不错，环境也可以。还免费帮我们叫车。
酒店房间很漂亮很精致 也很大 定的泳池房，去游泳池就三步路的距离 但是！水质太差了。。我就住了一晚，这个滤芯用了十几个小时吧，救命！是我在巴厘岛滤过的最脏的滤芯了，刷牙都用矿泉水吧，别的都很好
这家酒店不同于其他酒店，异域风格艺术气息更浓一些，服务热情洋溢，每晚都有睡前小点心相赠，贴心，泳池很干净，环境还不错，最经典的是早餐可以点餐制，根据自己的口味更多选择性，不错不错有前途。
房间设计很漂亮。酒店离海也很近，酒店内部的装潢具有当地风情，早餐也还不错。
离酒店很近的，海滩上就可以自己付钱，看到了章鱼、海星、海葵、海胆、海参和好多的鱼。
房间还不错，服务也挺好的。但是酒店自带的按摩很差劲。真的太差了。本来挺推荐这个酒店的，但是这个按摩太差了。买一送一90分钟，活动下来也要叫两三百一次，首先就没有90分钟，只有70分左右，即使算上坐下来洗脚的时间也不够90分钟。其次，按摩一点力度都没有，就涂了一点油，连摩擦都没有。真的很差劲。因为这个按摩，不想推荐这个酒店了。
这是一家小巧但非常干净且时尚的酒店。工作人员非常体贴周到，给我们留下了很好的印象。如果可以的话，我们希望再次入住。