酒店回复: Hello there.Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,BobFront Office Supervisor
酒店回复: Thank you for your kind words! We’re delighted you enjoyed the pool, balcony views, and the peaceful atmosphere. We appreciate your feedback regarding the doors and blinds and will address these promptly. We look forward to welcoming you back for a longer stay next time!Regards,Front Office Supervisor
酒店回复: Thank you for sharing your experience. We're sorry for the inconvenience with the room access and cleanliness. Your comments about the amenities and location are appreciated—it's great to hear the nearby shops and free parking were helpful. We'll take your feedback on kitchen facilities into account to improve future stays.Regards,Front Office Supervisor
酒店回复: Thank you for choosing to stay with us and for sharing your experience! We're so glad to hear our location was convenient for your trip and that you enjoyed the comfort of our 3-bedroom apartment. It's great to know you found the cleanliness up to standard and appreciated the nearby attractions and amenities like Coles. We understand your comments about the facilities and appreciate your honest feedback—it helps us improve. We're delighted you were overall satisfied and hope to welcome you back on your next journey between Sydney and Port Stephens!
5.0分
两卧室泻湖公寓
家庭亲子
这里真的很美
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酒店回复: Thank you for your wonderful feedback!Regards,Front Office Supervisor
点评来源 Trip.com
5.0分
酒店房
情侣出游
非常不错的酒店，有环形大泳池。非常推荐亲子游入住。
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酒店回复: We appreciate your positive comments!Regards,Front Office Supervisor
3.8分
两卧室畅游公寓
情侣出游
酒店景色很美，泳池的蓝很突出特别是早上，但是房间有点设施老旧
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酒店回复: Thank you for your feedback. We're glad you enjoyed the beautiful view and the vibrant pool, especially in the morning. We appreciate your comments about the room facilities and will take them into consideration for future improvements.
酒店回复: "Thank you for your feedback. We're glad you appreciated the spacious rooms and convenient parking. We’re sorry to hear about the shower pressure and WiFi issues, and we’ll work on improving these areas."Front Office Supervisor
超级满意的一次住宿体验，酒店的环境太美了，所有房间被游泳池环绕，房间干净整洁温馨，设施齐全，锅碗瓢盆齐全，洗衣机烘干机非常给力，就像在自己家里一样方便，离超市也近，过街走几分钟就到，交通也便利，门口就有公交车站，可以坐公交车去安娜湾和纽卡斯尔等地方。前台服务员也热情，耐心介绍酒店的设施，健身房，SPA泡池，餐厅等，只可惜我们住的那几天下雨🌧，天气冷，没敢下水游泳，不过还是一次完美的享受哦。以后会再来的。
很棒的酒店公寓，游泳池（道）很长也很漂亮，房间有阳台看出去很漂亮，很安静，停车也很方便，可惜待得时间有点短了。如果再去斯蒂芬斯港，还要入住。
里面的房门很重，不能固定在开门昨天，第一道门也很重，关起来声音有点大。阳台门的百叶窗挺漂亮但是有一个把手半脱开了。
环境很好 有超级大的泳池 但是房间设施相对老旧 有些地方卫生打扫不太到位 不过毕竟是好几年的酒店了 理解 是个度假的好地方
一推门一块抹布在地上
房间是二楼的，行李箱需要自己搬上去，不太方便酒店门口有coles和woolworth，还有kfc达美乐，二楼房间有配套餐具和微波炉，没有做饭的锅具和加热的灶台，适合自驾，车可以免费直接停在房间楼下。
我在酒店庆祝了37岁生日，但入住体验并不满意。床头柜上有咖啡渍，被电话盖住了；在浴室和吧台附近发现了蟑螂；还有上次客人用过的咖啡包。从我们入住到退房，沐浴露和护发素就一直是空的，我跟前台反映了也没人处理，幸好我自带了！淋浴间的下水很糟糕，健身房的一些设备也坏了。我们去的那个水疗中心也没有气泡，我和伴侣对这次服务非常不满意。
悉尼自驾去史提芬港玩，住一晚是最舒服的。对比后选了这家公寓式的酒店，定了3房一厅的apartment。位置很方便，无论去滑沙，还是看海豚，都是10分钟左右的车程。而且附近就是coles，很方便。卫生也是挺干净的，不过因为不是连锁酒店，所以配套的设施还有所欠缺。总体还是挺满意的。
这里真的很美
非常不错的酒店，有环形大泳池。非常推荐亲子游入住。
酒店景色很美，泳池的蓝很突出特别是早上，但是房间有点设施老旧
是一个度假村酒店，挺大的。房间有上下两层面积挺大，车子可以直接停房子门口挺方便的。洗澡水不是很大不太舒服，wifi有点不稳定不是很好。