酒店回复: Dear Valued Guest,Warm greetings from Paradisus by Melia Bali.Thank you for your wonderful review and for returning to stay with us again after 14 years. It truly means a great deal to know that we not only met but exceeded your expectations on your second visit to Paradisus by Meliá Bali.We are delighted that you enjoyed the breakfast and found the service to be on point. Your kind words about our management and trustworthiness are sincerely appreciated.And thank you as well for highlighting our convenient location next to Bali Collection — being just a short walk away indeed makes dining and shopping effortless for our guests.We truly hope it won’t be another 14 years before we have the pleasure of welcoming you back again.Warm regards,Yogi PuspadiGuest Experience

酒店回复: Dear Valued Guest,Warm greetings from Paradisus by Meliá Bali.Thank you very much for your kind review. We are delighted to know that you enjoyed our beachfront location, distinctive local design, spacious facilities, and comfortable dining and pool areas. It is wonderful to hear that you found the resort clean, well maintained, and ideal for a relaxing holiday.We truly appreciate your support and look forward to welcoming you back for another memorable stay in Bali.Kind regards,Yogi PuspadiGuest Experience

酒店回复: Dear Valued Guest,Warmest greetings from Paradisus by Melia Bali,Thank you very much for choosing to stay with us again and for sharing your kind review.It is truly an honor to have been part of both your honeymoon memories and now your family holiday. Welcoming returning guests is always a special pleasure, and your continued trust is sincerely appreciated.We are delighted to learn that the hotel’s maintenance and comfort met your expectations, and that your family enjoyed the spacious rooms along with the direct balcony access to the garden, pool, and beach areas. Providing a relaxing and enjoyable resort atmosphere remains a top priority for our team.Your personal comments regarding the room condition are also greatly appreciated. Continuous maintenance and improvement efforts are always in place to ensure a pleasant experience for every guest, and your positive feedback is very encouraging.Thank you once again for your thoughtful words. It would be a pleasure to welcome you and your family back for many more memorable stays in the future.Kind regards,Santhi SugiyanthiGuest Experience

酒店回复: Dear Xiaodi, Warmest greetings from Melia Bali! Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed the hotel environment and the variety of animals in our garden. It’s wonderful to know that the ducks and squirrels added to your experience, and that the activities, including the collective feeding sessions and outdoor movies for children, were highlights of your stay.We’re glad to hear that these aspects of your visit contributed to a memorable experience. Your positive comments will be shared with our team, who will be pleased to know their efforts have made a difference.Thank you once again for your kind words. We look forward to welcoming you and your family back for more enjoyable experiences in the future.Best regards, Kurnia DarmayantiGuest Experience

酒店回复: Dear Valued Guest, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are glad you enjoyed the beautiful resort-style scenery at our hotel. However, we apologize for the inconveniences you encountered during your stay.Regarding the aging indoor facilities, furniture, and the unpleasant smell from the bathroom sewer, we deeply apologize for any discomfort caused. Rest assured, we are taking immediate steps to address these issues to ensure a more comfortable environment for our guests in the future.Your feedback about the breakfast options being more suitable for foreign tastes is duly noted, and we will strive to provide a more diverse selection to cater to all preferences.We sincerely apologize for the lapse in service regarding your request for tissue paper. This falls short of the standard of service we aim to provide, and we are conducting a thorough review of our procedures to prevent such incidents from occurring again.We appreciate your feedback and hope for the opportunity to make it right during any future stays you may have with us.Warm regards,Kurnia DarmayantiGuest Experience

酒店回复: Dear Valued Guest, Warmest greetings from Melia Bali!Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you experienced five-star service and had a wonderful stay with us. It's fantastic to know that our family room layout provided convenience and privacy for you and your family, especially with the large bed in the attic. We're delighted that you enjoyed our delicious breakfast options and appreciated the convenience of our takeaway service. It warms our hearts to hear that you found our hotel scenery beautiful and enjoyed the convenience of our swimming pool. Thank you for recommending us highly! We're glad that we could make your Spring Festival stay even more special with our dedicated housing services. We look forward to welcoming you and your family back for another exceptional experience in the future!Best regards, Kurnia DarmayantiGuest Experience

酒店回复: 尊敬的客人， Melia Bali 向您致以最诚挚的问候！ 感谢您与我们分享您的美妙体验！ 我们很高兴听到您在我们宽敞豪华的酒店住宿愉快，享受美味的菜肴和宁静的海滩。很高兴得知我们的员工提供了优质的服务，并且您发现价格反映了您体验到的质量。 我们希望将来能再次欢迎您再次在 Melia Bali 享受愉快的住宿！ 诚挚问候， Kurnia Darmayanti 客人体验

酒店回复: Dear guest, Warmest greetings from The Tropical Paradise!Thank you for staying with us and for taking time to leave us a feedback. We're glad to hear that you found our location convenient, especially with the nearby Bali Collection offering shopping and dining options. While we appreciate your feedback regarding the resort, we continuously strive to enhance our guests’ experiences. Your insights are valuable to us as we work on improvements.We hope to welcome you back in the future and provide an even more enjoyable stay!Warm regards,Santhi SugiyanthiGuest Experience

酒店回复: 尊敬的客人， 巴厘岛美利亚酒店向您致以最诚挚的问候！ 感谢您抽出时间与我们分享您的反馈。我们很高兴听到您喜欢我们精心维护的酒店，并发现我们的服务非常出色，包括我们的体育设施、水疗中心和一流的日本餐厅。 我们了解您对酒店位置及其探索巴厘岛的便利性的反馈。我们的度假村确实是放松身心和享受我们设施的理想场所，但如果这方面未能完全满足您的旅行期望，我们深感遗憾。 对于海滩与照片中的海滩表现之间的任何差异，我们深表歉意。您的反馈对我们很重要，我们将审查我们的营销材料，以确保它们准确反映当前情况。 关于主游泳池，我们对因拥挤造成的任何不便深表歉意。我们不断努力提升客人体验，包括管理游泳池使用，以确保为所有客人提供舒适的环境。 再次感谢您的宝贵反馈。我们希望有机会在未来再次欢迎您再次入住，享受轻松的住宿。 诚挚问候， Kurnia Darmayanti 宾客体验

酒店回复: 亲爱的 Fidan Gasimova， Melia Bali 向您致以最诚挚的问候！ 感谢您抽出时间与我们分享您最近的体验​​。我们很高兴听到您觉得我们的团队和服务很好，我们很高兴您喜欢我们的早餐。提供卓越的服务和美味的饭菜是我们的首要任务，我们很高兴能够满足您在这些方面的期望。 我们感谢您就我们酒店适合家庭还是情侣提供的反馈。虽然我们努力为所有客人营造温馨的氛围，但我们了解偏好可能会有所不同。如果有孩子的家庭入住影响了您的体验并导致您入住期间产生噪音干扰，我们深表歉意。您的反馈非常宝贵，因为我们会不断评估和改进我们的客人体验，以满足所有客人的需求。 此外，我们很遗憾听到海滩没有达到您的期望。我们了解原始海滩体验的重要性，并将努力解决这方面的任何不足之处。 再次感谢您与我们分享您的反馈。我们希望有机会在未来再次欢迎您，并为您提供更加愉快的住宿体验。 诚挚问候， Kurnia Darmayanti 宾客体验