酒店回复: Many Thanks for your 10/10 review.We are delighted you enjoyed your stay with us! I will pass your lovely comment on to the team.We look forward to welcoming you back soon. Emma
酒店回复: Thank you for your review. We appreciate your feedback and will take onboard your comments. I am delighted you received great customer service from our team and we hope to welcome you back in the not so distant future.
酒店回复: Thank you for your review, we appreciate your comments. We do hope we can welcome you back again to the hotel to enjoy our new restaurant that we are building at present.We sincerely apologise for the noise from your bedroom. Our classic rooms are located at the back of the hotel. I hope you can enjoy a Deluxe room on your next visit.
酒店回复: Good morningThank you for your review and advising us about the coffee. We are currently looking in to an alternative option for the coffee in our bedrooms at present and will hopefully have a different offering moving forward.I hope we can welcome you back some time in the future.RegardsThe Marcliffe Hotel
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的酒店，美味的食物，舒适的房间，但真正让这里与众不同的是员工。迫不及待地想下次入住。
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酒店回复: Thank you for your review.We are delighted you enjoyed your stay with us and we look forward to welcoming you back some time in the future.
5.0分
其他
Absolutely fantastic service from the moment I arrived; friendly, welcoming staff; gorgeous room; delicious full Scottish breakfast
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酒店回复: Many Thanks for your wonderful review. I will be sure to share your comments with the team. We look forward to welcoming you back soon.
3.0分
商务出差
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Good- Breakfast and the staff
Bad- i didn't sleep well as room has paper thin walls. You also heard the room above walking around! Its bot great for a 5 star hotel.
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酒店回复: Good morning,Thank you for sharing your feedback with us. I'm sorry to hear your sleep did not meet your expectations and this is certainly not what we expect.Your comfort is extremely important to us, and if you wish to rebook in the future we would be delighted to allocate you in a quieter room located further away from others.Please feel free to reach out to me if you wish to make a future reservation.Best wishes,
5.0分
情侣出游
The breakfast selection and quality of the ordered eggs was absolutely impressive.
The service was also outstanding
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酒店回复: Many Thanks for your wonderful review. I will be sure to share your comments with the team.We look forward to welcoming you back soon.
我有幸入住过世界上一些最好的酒店，马尔克利夫酒店绝对名列其中。服务无可挑剔——热情、真诚而周到。酒店拥有温暖的壁炉、美味佳肴、舒适现代的客房，以及令人难忘的下午茶。新开的云雀餐厅本身就值得专程前往。强烈推荐。
很棒的家庭酒店
很棒的酒店，非常友好，乐于助人。对我们6个月大的宝宝也很照顾，给我们安排了更大的房间放婴儿床，还准备了婴儿早餐。房间非常舒适。
住宿体验很棒，唯一的问题是隔壁的房间很吵，我们向接待处的女孩抱怨了一下，她非常乐于助人，并给我们升级到了更好的房间，客户服务也很棒。
很多升级施工造成了噪音，我们在预订时并不知道，而且一大早 114 房间外面还有员工工作和送货到酒店后门的噪音
马克利夫酒店是我最喜欢的酒店之一，也是我去阿伯丁郡必住的酒店。很高兴它顺利地完成了所有权的交接。很棒的团队，一流的服务，漂亮的房子。
酒店很漂亮，环境优美，宁静祥和。
唯一的问题是——酒店房间里的速溶咖啡很便宜。也许是英国人习惯的，但雀巢速溶咖啡太差劲了，根本不符合我期望在五星级酒店看到的品质。
很棒的酒店，美味的食物，舒适的房间，但真正让这里与众不同的是员工。迫不及待地想下次入住。
Absolutely fantastic service from the moment I arrived; friendly, welcoming staff; gorgeous room; delicious full Scottish breakfast
Good- Breakfast and the staff
Bad- i didn't sleep well as room has paper thin walls. You also heard the room above walking around! Its bot great for a 5 star hotel.
The breakfast selection and quality of the ordered eggs was absolutely impressive.
The service was also outstanding