酒店回复: Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a wonderful stay with us. Your positive feedback means the world to our team, as we strive to provide the best experience for our guests. We look forward to welcoming you back on your next visit!
4.0分
情侣出游
It was a nice place. I was a little disappointed that the gym was .6 miles away.
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酒店回复: Thank you so much for sharing your feedback and for giving us an 8/10! We’re glad to hear you enjoyed your stay and found our place nice. We understand your disappointment about the gym being a bit farther than expected, and we appreciate you bringing that up — we’ll make sure our listing makes that detail clearer for future guests. We hope to welcome you back again soon!
5.0分
家庭亲子
Staff was super nice. Would stay here again. Beds were what we needed and liked have a bath tub for the kid.
Pool was great after a long day out in the sun.
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酒店回复: Thank you so much for your kind words! We're glad to hear you enjoyed your stay and that the beds, bath tub, and pool all worked out perfectly for your family. It’s great to know our staff helped make your visit a positive one. We’d love to welcome you back anytime!
5.0分
其他
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Great Stay
The staff were very helpful and super friendly. They made us feel valued as a guest there. Rooms were clean and comfortable. The location was perfect for us since it was only a mile and a half from where we wanted to be close to. We hope to stay here again next time we visit!
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酒店回复: Thank you for your time and feedback. We are so glad to hear that you enjoyed your stay with us! We strive to be helpful and friendly. We can't wait until you come visit again.
3.0分
其他
Fire alarm started randomly going off. Their solution was to unplug it and remove it. Building and rooms definitely need to be updated.
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酒店回复: Thank you for your feedback. We're very sorry to hear about the inconvenience caused by the fire alarm and understand how frustrating that must have been. Your safety and comfort are extremely important to us, and we’re actively reviewing our procedures to ensure issues like this are handled more effectively in the future. We also appreciate your comments about the condition of the building and rooms — updates and improvements are in the plannnig, and feedback like yours helps us prioritize what matters most to our guests. We hope you'll consider giving us another chance in the future.
3.0分
家庭亲子
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Everthing was good except for the lack of front counter staff on multiple occasions. Check in - stood at the front counter for 30 min with other guests. Calling the main phone number many times to which no one would answer. Check out - Again no one at the counter, with multiple guests waiting, cleaning staff had to go outside where the front counter clerk was smoking to get them to come in and help.
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酒店回复: Thank you for your feedback. We are glad to hear that for the most part your stay was enjoyable. We are sorry that you had a hard time checking in and checking out and this will be addressed with the staff. We hope to see you again.
3.0分
家庭亲子
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My room was clean and ready when I arrived. Kids wanted to swim in the pool, but our eyes burned just sitting in the pool area and all of the kids were out after only about 10 minutes because their eyes were burning. The entire first floor hallway reeked of ****.
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酒店回复: Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback, We are disappointed to learn that your stay did not meet your expectations.We strive to provide the best possible experience for our guests.
5.0分
情侣出游
Appreciated the location in town. Everything was clean. Staff was helpful and pleasant.
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酒店回复: Thank you for your feedback. We appreciate your 10/10 review! We strive to make our guests feel welcome. Can't wait to see you again!
3.0分
其他
This location does not have an elevator. Not excited about lugging suitcases up stairs.
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酒店回复: Thank you for the feedback on your recent stay at Cobblestone Hotel & Suites. Your concerns for not having an elevator are appreciated. We are sorry for any inconvenience this has caused. I hope you will give us another try and at the time of booking please mention that a ground floor is required. We do our best to accommodate requests.
5.0分
其他
We chose this location because of the cost and the breakfast.
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酒店回复: Thank you for your feedback. We here at Cobblestone Hotel & Suites are so happy to hear that you enjoyed your stay. We hope to see you again with your next trip to Wisconsin Rapids.
好的
It was a nice place. I was a little disappointed that the gym was .6 miles away.
Staff was super nice. Would stay here again. Beds were what we needed and liked have a bath tub for the kid.
Pool was great after a long day out in the sun.
Great Stay
The staff were very helpful and super friendly. They made us feel valued as a guest there. Rooms were clean and comfortable. The location was perfect for us since it was only a mile and a half from where we wanted to be close to. We hope to stay here again next time we visit!
Fire alarm started randomly going off. Their solution was to unplug it and remove it. Building and rooms definitely need to be updated.
Everthing was good except for the lack of front counter staff on multiple occasions. Check in - stood at the front counter for 30 min with other guests. Calling the main phone number many times to which no one would answer. Check out - Again no one at the counter, with multiple guests waiting, cleaning staff had to go outside where the front counter clerk was smoking to get them to come in and help.
My room was clean and ready when I arrived. Kids wanted to swim in the pool, but our eyes burned just sitting in the pool area and all of the kids were out after only about 10 minutes because their eyes were burning. The entire first floor hallway reeked of ****.
Appreciated the location in town. Everything was clean. Staff was helpful and pleasant.
This location does not have an elevator. Not excited about lugging suitcases up stairs.
We chose this location because of the cost and the breakfast.